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A novel XR-based real-time machine interaction system for Industry 4.0: Usability evaluation in a learning factory
University of Skövde, School of Engineering Science. University of Skövde, Virtual Engineering Research Environment. Division of Industrial Engineering and Management, Department of Civil and Industrial Engineering, Uppsala University, Sweden. (Virtual Production Development (VPD))ORCID iD: 0000-0001-7534-0382
Division of Industrial Engineering and Management, Department of Civil and Industrial Engineering, Uppsala University, Sweden.ORCID iD: 0009-0009-8882-5333
2025 (English)In: Journal of manufacturing systems, ISSN 0278-6125, E-ISSN 1878-6642, Vol. 82, no October 2025, p. 254-283Article in journal (Refereed) Published
Abstract [en]

Traditional methods of data visualization and process monitoring are increasingly inadequate in fast-paced,data-intensive manufacturing environments. Extended Reality (XR) technologies, including Augmented Reality(AR), Virtual Reality (VR), and Mixed Reality (MR), have the potential to enhance human–machine inter-action and operational efficiency in Industry 4.0 framework. While previous research has demonstrated theeffectiveness of XR in areas such as assembly, training, maintenance, and human–robot interaction, limitedattention has been given to developing and evaluating XR systems for real-time machine data visualization.Most existing studies focus on demonstrating AR applications without rigorous comparative evaluations againstother XR technologies or traditional Human–Machine Interfaces (HMIs), often with limited user testing. Thisstudy addresses these gaps by developing and evaluating an XR application using Microsoft HoloLens 2 for real-time process control in a Learning Factory environment. A mixed-methods approach, including experimentaldesign, surveys, and time measurements, compared the XR system with conventional 2D HMIs. Data from22 participants were analyzed, focusing on alarm response times, usability, and preventive maintenance.The findings show that the XR system significantly improves alarm response times, increases frequencyof preventive refills, and enhances usability compared to traditional HMIs. However, challenges related toergonomics and limited field of view were noted. This study contributes to advancing smart manufacturing byshowcasing the potential of XR to improve human–machine interfaces and foster better interaction betweenmachines and operators.

Place, publisher, year, edition, pages
Elsevier, 2025. Vol. 82, no October 2025, p. 254-283
Keywords [en]
Augmented reality, Extended reality, Immersive training, Industrial metaverse, Industry 4.0, Learning factory, Operator 4.0, Usability study
National Category
Production Engineering, Human Work Science and Ergonomics
Research subject
Virtual Production Development (VPD)
Identifiers
URN: urn:nbn:se:his:diva-25417DOI: 10.1016/j.jmsy.2025.05.019ISI: 001518650100001Scopus ID: 2-s2.0-105008520279OAI: oai:DiVA.org:his-25417DiVA, id: diva2:1980984
Note

CC BY 4.0

Corresponding author at: Division of Industrial Engineering and Management, Department of Civil and Industrial Engineering, Uppsala University, 75310, Uppsala, Sweden. E-mail address: kaveh.amouzgar@angstrom.uu.se (K. Amouzgar).

We would like to express our sincere gratitude to Kamil Jakubowski-khalil for his invaluable assistance as the lab technician during the experiments. This research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors.

Nytt ScopusID: 105008520279

Available from: 2025-07-03 Created: 2025-07-03 Last updated: 2026-05-21Bibliographically approved

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Amouzgar, Kaveh

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