Multimodal User Enjoyment Detection in Human-Robot Conversation: The Power of Large Language ModelsShow others and affiliations
2024 (English)In: ICMI '24: Proceedings of the 26th International Conference on Multimodal Interaction, ACM Digital Library, 2024, p. 469-478Conference paper, Published paper (Refereed)
Abstract [en]
Enjoyment is a crucial yet complex indicator of positive user experience in Human-Robot Interaction (HRI). While manual enjoyment annotation is feasible, developing reliable automatic detection methods remains a challenge. This paper investigates a multimodal approach to automatic enjoyment annotation for HRI conversations, leveraging large language models (LLMs), visual, audio, and temporal cues. Our findings demonstrate that both text-only and multimodal LLMs with carefully designed prompts can achieve performance comparable to human annotators in detecting user enjoyment. Furthermore, results reveal a stronger alignment between LLM-based annotations and user self-reports of enjoyment compared to human annotators. While multimodal supervised learning techniques did not improve all of our performance metrics, they could successfully replicate human annotators and highlighted the importance of visual and audio cues in detecting subtle shifts in enjoyment. This research demonstrates the potential of LLMs for real-time enjoyment detection, paving the way for adaptive companion robots that can dynamically enhance user experiences.
Place, publisher, year, edition, pages
ACM Digital Library, 2024. p. 469-478
Keywords [en]
User Enjoyment, Afect Recognition, Human-Robot Interaction, Large Language Models, Multimodal, Older Adults
National Category
Natural Language Processing Human Computer Interaction
Research subject
Interaction Lab (ILAB)
Identifiers
URN: urn:nbn:se:his:diva-24775DOI: 10.1145/3678957.3685729ISI: 001433669800051Scopus ID: 2-s2.0-85212589337ISBN: 979-8-4007-0462-8 (print)OAI: oai:DiVA.org:his-24775DiVA, id: diva2:1920341
Conference
ICMI '24, 26th International Conference on Multimodal Interaction, San Jose, Costa Rica, November 4 - 8, 2024
Funder
Swedish Research Council, 2021-05803
Note
CC BY 4.0
Published:04 November 2024
The ACM Digital Library is published by the Association for Computing Machinery. Copyright © 2024 ACM, Inc.
This work was supported by KTH Digital Futures (Sweden) and the Swedish Research Council project 2021-05803.
2024-12-112024-12-112025-09-29Bibliographically approved