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Effects of body language during conversation with socially assistive robots
University of Skövde, School of Engineering Science. University of Skövde, Virtual Engineering Research Environment. Department of Applied IT, University of Gothenburg, Sweden. (User Centred Product Design (UCPD))
Department of Applied IT, University of Gothenburg, Sweden.
University of Skövde, School of Informatics. University of Skövde, Informatics Research Environment. (Interaction Lab (iLab))ORCID iD: 0000-0002-6568-9342
2024 (English)In: Proceedings of the 19th SweCog Conference / [ed] Jonas Olofsson; Teodor Jernsäther-Ohlsson; Sofia Thunberg; Linus Holm; Erik Billing, Skövde: University of Skövde , 2024, p. 106-106, article id P60Conference paper, Poster (with or without abstract) (Refereed)
Abstract [en]

It has been shown that interaction methods such as body language and gestures in socially assistive robots (SAR) contribute to engagement, attention, and entertainment value. Studies in social cognition emphasize the significance of body language for facilitating interaction in social exchanges. Inspired by these results, an independent group experiment (N=45) was designed to investigate how body language, as an interaction method in SAR, affects perceived social presence. Participants engaged in semi-structured conversations with the social robot Pepper, equipped with a ChatGPT-based dialogue system with, or without, body language. Perceived social presence was retrieved through the Almere questionnaire. Contrary to our hypothesis, the results did not show any significant differences in perceived social presence. Detailed analysis did however show that the interactive condition enhanced the feeling of being seen and tended to make the robot more entertaining. The lack of support for the hypothesis suggests that the robot's body language might be less significant than previously thought, possibly due to method and design factors, as well as the robot's advanced dialogue system. This study highlights the potential of large language models for SAR and could indicate that some aspects of the robot’s design might overshadow other aspects.

Place, publisher, year, edition, pages
Skövde: University of Skövde , 2024. p. 106-106, article id P60
Series
Skövde University Studies in Informatics: SUSI, ISSN 1653-2325 ; 2024:1
National Category
Psychology (excluding Applied Psychology) Computer graphics and computer vision Human Computer Interaction
Research subject
User Centred Product Design; Interaction Lab (ILAB)
Identifiers
URN: urn:nbn:se:his:diva-24712ISBN: 978-91-989038-1-2 (electronic)OAI: oai:DiVA.org:his-24712DiVA, id: diva2:1914601
Conference
Annual conference of the Swedish Cognitive Science Society (SweCog), Stockholm, October 10-11, 2024
Projects
Social robots in home environments for older persons' quality of life - needs, opportunities and obstacles (RO-LIV)Available from: 2024-11-19 Created: 2024-11-19 Last updated: 2025-09-29Bibliographically approved

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Eklund, MalinBilling, Erik

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • apa-cv
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf