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Konsumentperspektiv på Influencer Marketing: Utforskning av Möjligheter och Risker
University of Skövde, School of Business.
University of Skövde, School of Business.
2024 (Swedish)Independent thesis Basic level (degree of Bachelor), 15 credits / 22,5 HE creditsStudent thesisAlternative title
Consumer Perspective on Influencer Marketing : An Exploration of the Opportunities and Risks (English)
Abstract [sv]

Digitaliseringens framfart har medfört en dramatisk ökning av sociala mediers popularitet, vilket har förändrat både underhållning och affärsmodeller. Kändisar och företag har expanderat till det digitala rummet, och marknadskommunikation via sociala medier har blivit essentiellt för varumärken som vill synas. Influencer marketing, där företag når sin målgrupp genom trovärdiga influencers, förstärker varumärkets image och skapar värdefulla konsumentassociationer. Detta examensarbete undersöker hur effektiv influencer marketing är ur ett konsumentperspektiv och vilka risker som kan uppstå. Genom kvalitativa intervjuer med en bred grupp konsumenter utforskas deras syn på och reaktioner mot influencer marketing. Studien integrerar teorier om social bevisföring och varumärkeslojalitet för att analysera data. Resultaten visar att influencer marketing kan vara effektivt, men kräver noggrannhet i utförandet för att bygga och upprätthålla konsumentförtroendet. Avslutningsvis föreslås vidare forskning för att undersöka influencer marketingens långsiktiga effekter på varumärkesvärde och konsumentbeteende.

Abstract [en]

As digitalization advances, social media's popularity has dramatically increased, reshaping entertainment and business models. Celebrities and companies have expanded into the digital space, making social media marketing crucial for brands aiming for visibility. Influencer marketing allows companies to reach their target audience through credible influencers, enhancing brand image and creating valuable consumer associations. This bachelor's thesis evaluates the effectiveness of influencer marketing from a consumer perspective and identifies potential risks. It employs qualitative interviews with a diverse group of consumers to explore their views on and reactions to influencer marketing. The study incorporates theories of social proof and brand loyalty to analyze the data. Findings suggest that influencer marketing can be effective but requires precision in execution to build and maintain consumer trust. The thesis concludes with suggestions for further research to explore the long-term effects of influencer marketing on brand value and consumer behavior.

Place, publisher, year, edition, pages
2024. , p. 45
National Category
Business Administration
Identifiers
URN: urn:nbn:se:his:diva-24491OAI: oai:DiVA.org:his-24491DiVA, id: diva2:1895615
Subject / course
Business Administration
Educational program
Retail Management - Study Programme 180 ECTS
Supervisors
Examiners
Available from: 2024-09-06 Created: 2024-09-06 Last updated: 2025-09-29Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • apa-cv
  • ieee
  • modern-language-association-8th-edition
  • vancouver
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More styles
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  • de-DE
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