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Cyberthreats in Modern Cars: Responsibility and Readiness of Auto Workshops
Minneapolis, USA.
University of Skövde, School of Informatics. University of Skövde, Informatics Research Environment. (Information Systems)ORCID iD: 0000-0003-1692-5721
University of Skövde, School of Informatics. University of Skövde, Informatics Research Environment. (Information Systems)ORCID iD: 0000-0001-5962-9995
2023 (English)In: Human Aspects of Information Security and Assurance: 17th IFIP WG 11.12 International Symposium, HAISA 2023, Kent, UK, July 4–6, 2023, Proceedings / [ed] Steve Furnell; Nathan Clarke, Cham: Springer, 2023, Vol. 1, p. 275-284Conference paper, Published paper (Refereed)
Abstract [en]

Modern cars are becoming increasingly smarter and connected. Today, cars often contain features ranging from controlling service functions through a mobile application to remote road assistance. However, as cars become smarter, they also become potential targets for cyberattacks, and a potential threat to human safety. Traditionally, handing in a car to an auto workshop for repairs and maintenance have ensured that the car is road safe. But, to what extent are auto mechanics aware of repairs and maintenance related to the car’s cybersecurity? Based on interviews with eight auto workshop specialists in Sweden, using the capability maturity model as lens to capture the readiness maturity, the following study looks at experiences with cybersecurity related to cars, what current tools are used, and procedures to deal with a cyberattack against cars in their workshop. It was found that auto workshops are potential targets, with limited solutions existing today, and that cyber security is not a part of the current culture. It was also found that there is a gap between independent workshops and branded workshops in how they function and in what manner they approach problems and issues. Specifically, for new issues (i.e., previously unencountered issues), branded workshops relied more on the manufacturer than independent workshops who were left to use whatever solution they could figure out by their own means, which sometimes may be akin to hacking the car’s systems.

Place, publisher, year, edition, pages
Cham: Springer, 2023. Vol. 1, p. 275-284
Series
IFIP Advances in Information and Communication Technology (IFIPAICT), ISSN 1868-4238, E-ISSN 1868-422X ; 674
Keywords [en]
Connected car, vehicle cyber security, auto workshop security
National Category
Information Systems, Social aspects
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:his:diva-23032DOI: 10.1007/978-3-031-38530-8_22Scopus ID: 2-s2.0-85172683789ISBN: 978-3-031-38529-2 (print)ISBN: 978-3-031-38532-2 (print)ISBN: 978-3-031-38530-8 (electronic)OAI: oai:DiVA.org:his-23032DiVA, id: diva2:1782348
Conference
17th IFIP WG 11.12 International Symposium on Human Aspects of Information Security and Assurance, HAISA 2023, Kent, United Kingdom, July 4–6, 2023
Available from: 2023-07-13 Created: 2023-07-13 Last updated: 2025-09-29Bibliographically approved

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Lundgren, MartinNohlberg, Marcus

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