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User Experience in Augmented Reality: A Holistic Evaluation of a Prototype for Assembly Instructions
University of Skövde, School of Informatics. (Interaction Lab (ILAB))
University of Skövde, School of Informatics. University of Skövde, Informatics Research Environment. (Interaction Lab (ILAB))ORCID iD: 0000-0003-0946-7531
2021 (English)In: Design, User Experience, and Usability: Design for Contemporary Technological Environments: 10th International Conference, DUXU 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Virtual Event, July 24–29, 2021, Proceedings, Part III / [ed] Marcelo M. Soares; Elizabeth Rosenzweig; Aaron Marcus, Cham: Springer, 2021, Vol. 12781, p. 139-157Conference paper, Published paper (Refereed)
Abstract [en]

Industries are under development with new upcoming tools that will further streamline the work of operators, not least in assembly. Assembly instructions are usually visualized by traditional paper or databases. A new way of showing instruction is provided by augmented reality (AR). The focus of this paper is the user experience (UX) of AR-based instructions for assembly. In order to study the UX in AR, an evaluation matrix and an AR prototype has been developed and evaluated in a UX test, where data regarding both hedonic and pragmatic qualities was collected. The UX test yielded a result of three out of nine sub-goals completed while six did not. There was a general low degree of cognitive load while assembling but not low enough. However, there are promising results for AR-based instructions, though the technology still needs improvement and more testing is also necessary. The assembly scenario for this study was somewhat simple and could be one reason why this study generated ambiguous results.

Place, publisher, year, edition, pages
Cham: Springer, 2021. Vol. 12781, p. 139-157
Series
Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349 ; 12781
Keywords [en]
User experience, Augmented reality, Evaluation, Assembly instructions
National Category
Human Computer Interaction
Research subject
Interaction Lab (ILAB)
Identifiers
URN: urn:nbn:se:his:diva-20246DOI: 10.1007/978-3-030-78227-6_11ISI: 000766195100011Scopus ID: 2-s2.0-85132689874ISBN: 978-3-030-78226-9 (print)ISBN: 978-3-030-78227-6 (electronic)OAI: oai:DiVA.org:his-20246DiVA, id: diva2:1581913
Conference
10th International Conference, Design, User Experience and Usability, DUXU 2021, Held as Part of the 23rd International Conference on Human-Computer Interaction, HCII 2021, Virtual Event, July 24-29, 2021
Note

Also part of the Information Systems and Applications, incl. Internet/Web, and HCI book sub series (LNISA, volume 12781)

Available from: 2021-07-27 Created: 2021-07-27 Last updated: 2025-09-29Bibliographically approved

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Lindblom, Jessica

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