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Technology adoption models for Operator 5.0 implementations: A harmonized framework
Faculty of Mechanical and Industrial Engineering, Warsaw Univeristy of Technology, Warsaw, Poland.ORCID iD: 0000-0003-0619-0194
University of Bergamo, Department of Management, Information and Production Engineering, Dalmine, Italy.ORCID iD: 0000-0001-8274-9821
University of Bergamo, Department of Management, Information and Production Engineering, Dalmine, Italy.ORCID iD: 0000-0003-1489-0625
RISE Research Institutes of Sweden AB, Mölndal, Sweden.ORCID iD: 0000-0001-8694-4122
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2026 (English)In: Computers & industrial engineering, ISSN 0360-8352, E-ISSN 1879-0550, Vol. 217, article id 112089Article in journal (Refereed) Published
Abstract [en]

This article examines the alignment and applicability of prominent technology adoption models in supporting the transition from Industry 4.0 to Industry 5.0, with a particular emphasis on the Operator 5.0 paradigm. Industry 5.0 extends beyond technological integration, emphasizing human-centricity, sustainability, and resilience. However, the practical implementation of Operator 5.0 initiatives faces significant barriers due to insufficient frameworks addressing these holistic dimensions. Through a systematic literature review of nine prominent technology adoption models (categorized into individual user-level, system-centered, and holistic theories), this research identifies their suitability for supporting human-centric, resilient, and sustainable Operator 5.0 initiatives. Findings reveal variability in model applicability across implementation phases (pre-implementation, implementation, post-implementation) and dimensions of Operator 5.0. A harmonized framework, termed the TAMOP 5.0 (Technology Adoption Models for Operator 5.0), was developed to map the strengths, limitations, and contextual applicability of these models using a three-round Delphi study concluded with consensus (a priori consensus rule). The TAMOP 5.0 is a strategic visual tool for practitioners and researchers, offering guidance to enhance employee acceptance, engagement, and successful adoption of Operator 5.0 initiatives. In an illustrative cobot-retrofit case, TAMOP 5.0 operationalizes phased adoption decisions by linking pre-change ergonomic/absence baselines, implementation support, and post-change KPI monitoring. The study concludes with recommendations for practical applications and highlights the need for further empirical validation of the proposed framework.

Place, publisher, year, edition, pages
Elsevier, 2026. Vol. 217, article id 112089
National Category
Industrial engineering and management Production Engineering, Human Work Science and Ergonomics
Research subject
User Centred Product Design
Identifiers
URN: urn:nbn:se:his:diva-26348DOI: 10.1016/j.cie.2026.112089ISI: 001767478500001Scopus ID: 2-s2.0-105038224864OAI: oai:DiVA.org:his-26348DiVA, id: diva2:2059034
Note

CC BY-NC 4.0

Corresponding author: Bartlomiej Gladysz

Available from: 2026-05-11 Created: 2026-05-11 Last updated: 2026-06-01Bibliographically approved

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Thorvald, Peter

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