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Millennials and their Consumer Behaviour in the Age of Web 2.0: A Quantitative Study of Social Media Intensity and theMediating Role of eWOM 2.0 towards Conspicuous Consumption in Nepal
University of Skövde, School of Business.
2025 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

In the era of Web 2.0, consumer behaviour has largely shifted to digital media. Today, social media platforms have become central spaces for more than just communication. They support identity expression, peer interaction, and consumer decision-making. Millennials are active participants in these spaces, where exposure and electronic word-of-mouth (eWOM) potentially influence conspicuous consumption practices. This study investigates how socialmedia intensity (SMI) affects Nepalese millennials' conspicuous consumption directly, withe WOM 2.0 serving as a mediator. Quantitative analysis (correlation, regression and mediation modeling) suggested that SMI had a positive correlation with conspicuous consumption, though the direct effect on conspicuous consumption was non-significant when eWOM was included. These findings suggest that it is the intensive use of social media that drives status-oriented consumption mainly through peer endorsements and social proof, as opposed to direct consumption exposure. By validating these relationships in Nepal, an example of a collectivist, mobile-first economy, this study extends prior findings within an under-studied context and setting, highlighting that cultural dynamics may heighten the importance of communication inrelation to purchase behaviour and also contribute to the debate in the current literature as to what drives CC, SMI alone or eWOM.

Place, publisher, year, edition, pages
2025. , p. 196
Keywords [en]
Consumer Behaviour; Social media Intensity; electronic word of mouth; eWOM 2.0; Conspicuous Consumption; Millennials
National Category
Business Administration
Identifiers
URN: urn:nbn:se:his:diva-26203OAI: oai:DiVA.org:his-26203DiVA, id: diva2:2046208
Subject / course
Business Administration
Educational program
Affärsutveckling och marknadsföring - magisterprogram, 60 hp
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Available from: 2026-03-16 Created: 2026-03-16 Last updated: 2026-03-16Bibliographically approved

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30313233343536 36 of 36
CiteExportLink to record
Permanent link

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Citation style
  • apa
  • apa-cv
  • ieee
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  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf