Högskolan i Skövde

Challenges and opportunities for becoming a data-driven organization have been investigated in the literature mostly from the perspective of large organizations. In contrast to previous research, this paper targets a public school in a small municipality that sets up a pilot project for monitoring IoT sensors for indoor and outdoor climate. The public school intended to become more data-driven in its decision-making. Data was collected through interviews, documents, and ethnographic studies. The main findings are that the pilot experienced: i) technical challenges due to faulty sensors and IoT interoperability problems, ii) development challenges due to an unbalanced cross-functional network and poor requirement documentation, iii) raised awareness on indoor and outdoor climate among children and teachers, iv) mixed results of using the dashboards' visualizations, and v) lack of supporting guidelines on how to integrate the system into the organization's daily work.