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A qualitative study of older persons’ experiences of getting individual support with digital needs in the context of home ID 281
University of Skövde, School of Health Sciences. University of Skövde, Digital Health Research (DHEAR). (Research on Citizen Centered Health, University of Skövde (Reacch US))ORCID iD: 0000-0001-9786-0098
University of Skövde, School of Health Sciences. University of Skövde, Digital Health Research (DHEAR). (Wellbeing in Long-term Health Problems (WeLHP))ORCID iD: 0000-0002-6305-8993
University of Skövde, School of Health Sciences. University of Skövde, Digital Health Research (DHEAR). (Wellbeing in Long-term Health Problems (WeLHP))ORCID iD: 0000-0002-2671-1041
University of Skövde, School of Health Sciences. University of Skövde, Digital Health Research (DHEAR). (Wellbeing in Long-term Health Problems (WeLHP))ORCID iD: 0000-0001-8554-352X
2024 (English)In: The first Global Conference on Person-Centred Care: Knowledge(s) and Innovations for Health in Changing Societies / [ed] Axel Wolf; Joakim Öhlén, University of Gothenburg Centre for Person-Centred Care , 2024, p. 216-216, article id 86Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

Background: Digitalization is seen as a necessity to manage the increasing burden on the health care system and is accordingly considered an important tool in the transformation to integrated care (Swedish Nära vård). However, when health care is digitalized older persons are at increased risk of being marginalized and dependent on others due to their generally lower digital competence. To address this, several Swedish municipalities offer individual support to older persons in their own home, a service called Digital Coach (DC). As this service is new, the aim is to describe older persons’ experiences of getting individual support with digital needs in the context of home. Method: Semi-structured interviews (n=14) were conducted with older persons who have had DC support in their home. The focus was on older persons’ experiences of the support. Data was analyzed with qualitative content analysis. Results, preliminary: The overall theme, to be a valued person in the digital society, represents a feeling of being taken seriously and worth investing resources in to gain access to society. Three categories emerged: (1) The need to keep up with the times which means to understand and navigate the new digital landscape with the opportunity for independence and participation, (2) Support and respect in the learning situation, is crucial for feeling comfortable to expose insufficient knowledge, and (3) Increased digital competence empowers autonomy and is manifested as the ability to handle the digital tools and services by your own creates a feeling of joy and satisfaction and increases the opportunity to participate in both social and community activities. Conclusion: The result shows that individual support with digital needs in the context of home increase digital competence in older persons and create feelings of being valued and included in the digital society, which can extend to integrated person-centered care.

Place, publisher, year, edition, pages
University of Gothenburg Centre for Person-Centred Care , 2024. p. 216-216, article id 86
Series
Gothenburg Series in Person-Centred Care
National Category
Public Health, Global Health and Social Medicine
Research subject
Research on Citizen Centered Health, University of Skövde (Reacch US); Wellbeing in long-term health problems (WeLHP)
Identifiers
URN: urn:nbn:se:his:diva-23898ISBN: 978-91-531-0670-8 (electronic)OAI: oai:DiVA.org:his-23898DiVA, id: diva2:1864830
Conference
First Global Conference on Person-Centred Care (GCPCC), Gothenburg, Sweden, 13th–16th May, 2024
Available from: 2024-06-04 Created: 2024-06-04 Last updated: 2025-09-29Bibliographically approved

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Berglund Kristiansson, ElisabethDahl Aslan, Anna K.Berglund, MiaÅberg, Cecilia

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CiteExportLink to record
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Citation style
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