Högskolan i Skövde

Email communication has become an indispensable aspect of modern life, enabling rapid and efficient information exchange for individuals and organizations worldwide. However, the rise of phishing attacks poses a significant threat to the security and privacy of email users, with attackers continuously refining their techniques to exploit unsuspecting victims. This systematic literature review (SLR) aims to examine the challenges faced in email phishing detection for both private and organizational users, highlighting the unique obstacles and requirements for each user group. By analyzing relevant and current research from the past three years, this study seeks to identify the key challenges in email phishing detection, including the evolving tactics used by attackers, the limitations of current detection methods, and the hurdles in user education and awareness. Furthermore, it investigates the differential impact of these challenges on private and organizational users, with a focus on the potential differences. The comparative analysis offers valuable insights into the distinct challenges private and organizational users face in their efforts to defend against email phishing attacks. Understanding these differences is crucial for developing targeted, effective solutions that can enhance the overall resilience and security of email communication systems. Ultimately, this SLR serves as a foundation for future research and development in the field of phishing detection, fostering a safer online environment for all users.