Högskolan i Skövde

This study has been carried out from two points of view: how museums have changed to adapt to new technologies and the inclusion of people with different disabilities as a target group when developing a new product. This study is done through a series of qualitative interviews made to museum staff and personnel related to the target group, belonging to working directly any of the groups in which the disabilities are divided. Through the study and the application of their answers and contributions as well as the data collected in previous studies, the development of an interactive-multimedia Lab was accomplished, which is installed in the museum Kulturfabriken in Skövde. In order to execute a product development process properly, an adequate methodology was developed, which combines working methods, focused directly on the elaboration of the product from the most practical point of view and analysis methods, which helped analyze the process in an appropriate way through the different interviews and meetings held with the focus groups, to make a customized product with the needs of the museum, but also to combine the needs of the groups with disabilities and special features such as: surround sound system and immersive space, in order to create a suitable multimedia space.