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Coping with large disruptions in the payment system: stakeholder experience from stakeholder workshops and computer based simulation gaming exercises
Linköping University.
Linköping University.
Mid Sweden University.
Mid Sweden University.
Vise andre og tillknytning
2020 (engelsk)Inngår i: Proceedings of the 2020 the 3rd International Conference on Computers in Management and Business (ICCMB 2020) Session - Computer and Mobile Technology, New York: Association for Computing Machinery (ACM), 2020, s. 141-145Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

In this paper, we describe a work in progress where a mixed methods approach is used to increase insight into what kind of consequences a temporal disruption or total breakdown of the payment system creates for a large variety of societal actors and to increase insight in how their collaborative behaviour can be guided to be more resilient. This approach includes data from different types of data collections; workshop with high-level decisionmakers from involved sectors, interviews with citizens, representatives from the fuel, foods, and finance sectors, as well as experiences from 15 simulation game exercises with stakeholders. The triangulated and aggregated outcomes of the different data collections resulted in a set of recommendations on how to cope with disruptions in the card payment system.

sted, utgiver, år, opplag, sider
New York: Association for Computing Machinery (ACM), 2020. s. 141-145
Emneord [en]
Resilience, Payment system, simulation gaming exercises
HSV kategori
Forskningsprogram
Informationssystem (IS)
Identifikatorer
URN: urn:nbn:se:his:diva-18438DOI: 10.1145/3383845.3383862Scopus ID: 2-s2.0-85096036839ISBN: 978-1-4503-7677-8 (tryckt)OAI: oai:DiVA.org:his-18438DiVA, id: diva2:1429601
Konferanse
3rd International Conference on Computers in Management and Business (ICCMB 2020), January 31-February 2, 2020, Tokyo, Japan
Forskningsfinansiär
Swedish Civil Contingencies Agency, 2016-3046Tilgjengelig fra: 2020-05-12 Laget: 2020-05-12 Sist oppdatert: 2025-09-29bibliografisk kontrollert

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van Laere, Joeri

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RefereraExporteraLink to record
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  • apa
  • apa-cv
  • ieee
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  • vancouver
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Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annet språk
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Utmatningsformat
  • html
  • text
  • asciidoc
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