Högskolan i Skövde

Purpose: This paper highlights the need for future studies researching the subject of resilience in family firms on different levels. Design/methodology/approach: This paper reviews the literature on resilience in family businesses. Findings: Resilience has become more important due to the recent multiple crises, starting with the coronavirus pandemic, followed by high inflation and energy prices, partly resulting from the war in Ukraine. These multiple crises affect the family and the business level. Future research must account for multiple levels when addressing it, i.e. the individual, the team, the family, and the business level. Resilience has to encompass all levels to sustain family business continuity. Originality/value: By giving an overview of the concept of resilience, taking the family's perspective, and suggesting future avenues of research, the paper contributes to the development of family business research. 

Denna rapport redovisar resultaten av en studie som genomfördes av Anders Billström, Börje Boers och Danilo Brozović inom ramen för Campus Varbergs satsning Efterfrågad forskning under 2022. Studien fokuserar på kundperspektiv på e-handel gentemot handel i fysiska butiker med fokus på lokala butiker i Varberg. Studien avslutas med rekommendationer för Campus Varberg, praktiker och vidare forskning.