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  • 201.
    Soininen, Juha Sakari
    et al.
    Lappeenranta University of Technology, Lappeenranta, Finland.
    Puumalainen, Kaisu
    Lappeenranta University of Technology, Lappeenranta, Finland.
    Sjögrén, Helena
    Lappeenranta University of Technology, Lappeenranta, Finland.
    Syrjä, Pasi
    Lappeenranta University of Technology, Lappeenranta, Finland.
    Durst, Susanne
    University of Liechtenstein, Vaduz, Liechtenstein.
    Entrepreneurial orientation in small firms - values-attitudes-behavior approach2013Ingår i: International Journal of Entrepreneurial Behaviour & Research, ISSN 1355-2554, E-ISSN 1758-6534, Vol. 19, nr 6, s. 611-632Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose: The purpose of this paper is to examine the antecedents of entrepreneurial orientation (EO) and also apply the values-attitudes-behavior framework in the context of entrepreneurial behavior. Design/methodology/approach: A quantitative approach is used to test the hypothesis. The paper employs empirical survey data and partial least squares path modeling in the analyses. Findings: The analyses reveal that owner-manager's intrinsic work values are strongest drivers of innovative and proactive behaviors, but also other work values are related to EO. Furthermore, growth-oriented attitude is positively related to innovativeness and proactiveness, while more survival-oriented managers exhibit less risk-taking behavior. Research limitations/implications: In this exploratory study the authors did not control for sector differences. Yet, as sector characteristics may influence the drivers of EO behavior. Practical implications: The paper provides implications for policy makers and practitioners. Entrepreneurial activities and start-ups play a crucial role in many countries as they are vital for economic growths and the countries' well-being. Given this importance any effective public policy intended to promote new firm creation or entrepreneurial growth of existing small businesses will have to recognize the heterogeneity of entrepreneurs and identify the potential or existing entrepreneurs who are likely to be affected by such policies. Originality/value: The paper is one of the first works linking the entrepreneur's work values and attitudes to EO. © Emerald Group Publishing Limited.

  • 202.
    Oudhuis, Margareta
    et al.
    School of Education and Behavioural Sciences, University of Borås, Sweden.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Experiences from Implementation of Lean Production: Standardization versus Self-management: A Swedish Case Study2013Ingår i: Nordic Journal of Working Life Studies, ISSN 2245-0157, E-ISSN 2245-0157, Vol. 3, nr 1, s. (tot 18 s.)-Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    In this article, we discuss important aspects of the perceived problematic relationship between self-management and standardization. The article presents data from three case studies conducted within manufacturing companies in Sweden, where the popularity of lean production has led to a renaissance for short-cycle and standardized assembly work in settings that traditionally have made use of sociotechnical production design. The data suggest that the implementation has not contributed to an increased commitment, smooth operations, and capacity for change and innovation. Despite these not so positive results, it is argued that it is possible to combine self-management principles with lean production and standardization if 1) the implementation of lean is done with a contextual sensitivity, 2) a balance is reached between the use of standards on the one hand and work enrichment on the other, and 3) a feeling of ownership as regards both implementation and production process is upheld among the product on personnel.

  • 203.
    Andersson, Thomas
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Förutsättningar för förbättringsarbete i vården2013Ingår i: Att utveckla vården: Erfarenheter av kvalitet, verksamhetsutveckling och förbättringsarbete / [ed] Nomie Eriksson, Kajsa-Mia Holgers, Tomas Müllern, Lund: Studentlitteratur, 2013, 1, s. 121-142Kapitel i bok, del av antologi (Refereegranskat)
  • 204.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Eriksson, Nomie
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Ujvari, Sandor
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Industriellt baserade modeller för kvalitetsutveckling2013Ingår i: Att utveckla vården: Erfarenheter av kvalitet, verksamhetsutveckling och förbättringsarbete / [ed] Nomie Eriksson, Kajsa-Mia Holgers, Tomas Müllern, Lund: Studentlitteratur, 2013, 1, s. 73-84Kapitel i bok, del av antologi (Refereegranskat)
  • 205.
    Eriksson, Nomie
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Holgers, Kajsa-Mia
    Hälso- och sjukvårdsnämndernas kansli, Västra Götalandsregionen / Centre for Healthcare Improvement, Chalmers.
    Müllern, Tomas
    Internationella handelshögskolan, Jönköping.
    Introduktion2013Ingår i: Att utveckla vården: Erfarenheter av kvalitet, verksamhetsutveckling och förbättringsarbete / [ed] Nomie Eriksson, Kajsa-Mia Holgers, Tomas Müllern, Lund: Studentlitteratur, 2013, 1, s. 17-40Kapitel i bok, del av antologi (Refereegranskat)
  • 206.
    Durst, Susanne
    et al.
    University of Liechtenstein, Vaduz.
    Edvardsson, Ingi Runar
    University of Iceland, Reykjavík, Iceland.
    Bruns, Guido
    GB Bygg, Hjo, Sweden.
    Knowledge Creation in Small Building and Construction Firms2013Ingår i: Journal of Innovation Management, ISSN 2183-0606, Vol. 1, nr 1, s. 125-142Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Studies on knowledge creation are limited in general, and there is a particular shortage of research on the topic in small and medium-sized enterprises (SMEs). Given the importance of SMEs for the economy and the vital role of knowledge creation in innovation, this situation is unsatisfactory. Accordingly, the purpose of our study is to increase our understanding of how SMEs create new knowledge. Data are obtained through semi-structured interviews with ten managing directorsof German SMEs operating in the building and construction industry. The findings demonstrate the influence of external knowledge sources on knowledge creation activities. Even though the managing directors take advantage of different external knowledge sources, they seem to put an emphasis on informed knowledge sources. The study´s findings advance the limited body of knowledge regarding knowledge creation in SMEs.

  • 207.
    Tengblad, Stefan
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Alvesson, Mats
    Leadership2013Ingår i: Management: An Advanced Introduction / [ed] Lars Strannegård & Alexander Styhre, Lund: Studentlitteratur, 2013, s. 157-180Kapitel i bok, del av antologi (Refereegranskat)
  • 208.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Management Roles2013Ingår i: Encyclopedia of Management Theory / [ed] Eric H. Kessler, Los Angeles: Sage Publications, 2013, s. 462-470Kapitel i bok, del av antologi (Refereegranskat)
  • 209.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Liff, Roy
    GRI vid Handelshögskolan i Göteborg / Högskolan i Borås.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Multiprofessionella team – mellan ideal och verklighet2013Ingår i: Att utveckla vården: Erfarenheter av kvalitet, verksamhetsutveckling och förbättringsarbete / [ed] Nomie Eriksson, Kajsa-Mia Holgers, Tomas Müllern, Lund: Studentlitteratur, 2013, 1, s. 205-224Kapitel i bok, del av antologi (Refereegranskat)
  • 210. Denti, Leif
    et al.
    Hemlin, Sven
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Rätt ledarskap gynnar innovativt arbete2013Ingår i: Leda mot det nya: en forskningsantologi om chefskap och innovation / [ed] M. Kreuger, L. Crevani & K. Larsen, Stockholm: Vinnova , 2013, s. 13-28Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 211.
    Durst, Susanne
    et al.
    Center for Knowledge and Innovation Research, Aalto University School of Business, Helsinki, Finland.
    Ståhle, Pirjo
    Finland Futures Research Centre and Center for Knowledge and Innovation Research, University of Turku and Aalto University School of Business, Helsinki.
    Success Factors of Open Innovation – A Literature Review2013Ingår i: International Journal of Business Research and Management, ISSN 2180-2165, E-ISSN 2180-2165, Vol. 4, nr 4, s. 111-131Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This paper reviews the research on the open innovation process in order to identify critical success factors. The study consists of a systematic review of 29 referred empirical articles on the open innovation process. The studies reviewed highlight different success factors for the open innovation process. These factors are grouped into nine themes: 1) relational aspects, 2) the people involved in the process, 3) governance, 4) facilitators, 5) provision of resources, 6) strategy, 7) process management, 8) leadership and 9) culture. Based upon the findings, the study proposes a number of future research directions that may stimulate more intensive investigation of this field.

  • 212.
    Edvardsson, Ingi Runar
    et al.
    School of Business, University of Iceland, Reykjavik, Iceland.
    Durst, Susanne
    Institute for Entrepreneurship, University of Liechtenstein, Vaduz.
    The Benefits of Knowledge Management in Small And Medium-Sized Enterprises2013Ingår i: Procedia - Social and Behavioral Sciences, ISSN 1877-0428, E-ISSN 1877-0428, Vol. 81, s. 351-354Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The purpose of our paper is to review extant research to identify what we know about the benefits of knowledge management for small and medium-sized enterprises. The following research questions were formulated according to this aim: 1) What kind of studies have been conducted that focus on benefits of KM within SMEs? 2) What were the main findings of the studies? We propose an approach of literature review in order to understand knowledge benefits for SMEs; a poorly understood area of stud y to date. The few studies identified highlight employee development, innovation, customer satisfaction and organisational success as areas where small and medium-sized businesses benefit from KM activities.

  • 213.
    Liff, Roy
    et al.
    GRI, School of Business, Economics and Law, University of Gothenburg.
    Andersson, Thomas
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    The multi-professional team as a post-NPM control regime: Can it integrate competing control regimes in healthcare?2013Ingår i: Offentlig Förvaltning. Scandinavian Journal of Public Administration, ISSN 2000-8058, E-ISSN 2001-3310, Vol. 16, nr 2, s. 45-67Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This paper focuses on multi-professional teams (MPT) as a potential post New Public Management (NPM) control regime in order to develop individualistic and holistic care in healthcare in the context of two competing logics: managerialism and professionalism. In a qualitative case study, three outpatient Child and Adolescent Psychiatric (CAP) care units are investigated using interviews, observations and shadowing. The study shows that the MPT has an integrative effect on the two logics when informal alliances are formed between psychologists/psychiatrists and unit managers. We conclude that the MPT may achieve patient care in a resource-effective and professional way but not individualistic and holistic care. An explanation may be that individualistic and holistic care is neither measurable/quantifiable as required by the resource-effectiveness goal nor in focus as a consequence of the logic of professionalism. A theoretical implication is that the negative effect of NPM on the professionals’ autonomy is mitigated by the MPT. Earlier studies may have underestimated the importance of “hard facts” introduced by a strong control regime, in this case, the NPM context. The control regime may take over and create collaboration; nonetheless, the outcome is not entirely the desired one.

  • 214.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Kazemi, Ali
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Wickelgren, Mikael
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Uppdrag butikschef: Att leda i butik2013 (uppl. 1)Bok (Refereegranskat)
    Abstract [sv]

    Vad innebär det att arbeta med ledaruppdrag inom handeln och hur kan man nå framgång som butikschef? Detta är två centrala frågor i boken Uppdrag butikschef – att leda i butik som tar ett helhetsgrepp om följande centrala aspekter på butikschefsarbete: 

    • ledarskap och medarbetarskap 
    • motivation och kommunikation 
    • personalarbete och arbetsrätt 
    • kompetensutveckling och etik

    Boken är skriven av forskare inom företagsekonomi och socialpsykologi, verksamma vid Högskolan i Skövde, och den bygger delvis på ett aktuellt forskningsprojekt om ledarskap och medarbetarskap inom svensk handel.

  • 215.
    Eriksson, Nomie
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Vad händer när läkare genomför verksamhetsutveckling och förbättringsarbete?2013Ingår i: Att utveckla vården: Erfarenheter av kvalitet, verksamhetsutveckling och förbättringsarbete / [ed] Nomie Eriksson, Kajsa-Mia Holgers, Tomas Müllern, Lund: Studentlitteratur, 2013, 1, s. 167-185Kapitel i bok, del av antologi (Refereegranskat)
  • 216.
    Eriksson, Nomie
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Överallt finns Rolf!2013Ingår i: 800 ord till Rolf Solli / [ed] Anna Cregård och Ulla Eriksson-Zetterquist, Göteborg: Gothenburg Research Institute , 2013, , s. 61s. 42-43Kapitel i bok, del av antologi (Övrigt vetenskapligt)
    Abstract [sv]

    I samband med Rolf Sollis 60-årsdag har vi bjudit in våra kollegor till att delta i en mindre festskrift till vår vän och kollega. Rolf har som vi alla vet många strängar på sin lyra: undervisning, forskning, prefektskap, föreståndarskap med mera. Han är även verksam inom en rad olika organisationer: Förvaltningshögskolan, KFI, GRI, Högskolan i Borås för att nämna några. I denna skrift blandas därför personliga och forskningsmässiga texter och bilder. För att få någon riktning på texten har vi tagit utgångspunkt i en av Rolfs produktivitetsnormer, nämligen idén om de 800 orden. Bakgrunden till idén om skriften blir därmed hans idé om hur forskning kan genomföras i vardagen.

  • 217.
    Andersén, Jim
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    A resource-based taxonomy of manufacturing MSMEs2012Ingår i: International Journal of Entrepreneurial Behaviour & Research, ISSN 1355-2554, E-ISSN 1758-6534, Vol. 18, nr 1, s. 98-122Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – The purpose of this paper is to develop a contemporary resource-based taxonomy of manufacturing micro, small, and medium-sized enterprises (MSMEs) and to relate the findings to other small to medium-sized enterprise (SME) taxonomies and to resource-based theory.

    Design/methodology/approach – Cluster analysis of 186 Swedish manufacturing MSMEs. The cluster analysis is based on resources and capabilities. The cluster variables were identified through case studies and a literature review of contemporary studies in resource-based theory.

    Findings – The cluster analysis resulted in identification of six different clusters: Ikeas, conservatives, technocrats, marketeers, craftsmen, and nomads. The results are related to other SME taxonomies and the usefulness of going beyond the one-dimensional scale of entrepreneurs and non-entrepreneurs is discussed.

    Originality/value – Classifications of firms, for example the Miles and Snow typology, have been used successfully in numerous studies. Also, the resource-based view of the firm has had a great impact on business research and there has been increasing interest in MSMEs. However, there are very few contemporary resource-based taxonomies of MSMEs.

  • 218.
    Andersén, Jim
    et al.
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    Kask, Johan
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    Asymmetrically realized absorptive capacity and relationship durability2012Ingår i: Management Decision, ISSN 0025-1747, E-ISSN 1758-6070, Vol. 50, nr 1, s. 43-57Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – Absorbing knowledge from partner firms is a key feature of marketing relationships. Recent publications have called for more dynamic and cognitive approaches in marketing relationship research. Also, established definitions of absorptive capacities have been questioned. This article aims to address propositions that take these overlooked and questioned elements into consideration, which can help explain conducts and dependencies, and affect relationship durability.

    Design/methodology/approach – The authors put forward four propositions by combining literature on interfirm relationships and managerial cognition with evolutionary ideas from marketing and management literature.

    Findings – The authors embrace a redefinition of potential absorptive capacity (the disposed capacity to absorb knowledge) and realized absorptive capacity (the absorption of knowledge actually performed). This distinction can, to some extent, be explained by the degree of cognitive attention given to the marketing relationship. Moreover, asymmetrically realized absorptive capacityvis-à-vis a partner substantially influences the dynamics of partners' conduct and dependency, which may vary the risk that the relationship will end.

    Practical implications – The propositions illustrate how a motivated partner that gives more attention to the relationship is more likely to absorb more knowledge than its counterpart, which can threaten the durability of a relationship. Thus, managers need to be able to understand possible long-term consequences of the partner's conduct in order to avoid losses of joint strategic resources and relational benefits.

    Originality/value – By advocating an evolutionary approach, an impetus for more dynamism in marketing relationship research is presented. This study also shows the importance of including the longitudinal dimension in analysis if one wants to understand change in – and durability of – marketing relationships.

  • 219. Briner, Rob B.
    et al.
    Engwall, Lars
    Juillerat, Tina L.
    Mintzberg, Henry
    Morgeson, Frederick P.
    Pratt, Michael G.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Bridging the management theory and practice gap2012Ingår i: The Work of Managers: Towards a Practice Theory of Management / [ed] Stefan Tengblad, Oxford: Oxford University Press, 2012, s. 318-336Kapitel i bok, del av antologi (Refereegranskat)
  • 220.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Conclusions and the way forward: Towards a practice theory of management2012Ingår i: The Work of Managers: Towards a Practice Theory of Management / [ed] Stefan Tengblad, Oxford: Oxford University Press, 2012, s. 337-356Kapitel i bok, del av antologi (Refereegranskat)
  • 221.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Liff, Roy
    Gothenburg Research Institute, Göteborg, Sweden.
    Does patient-centred care mean risk aversion and risk ignoring?: Unintended consequences of NPM reforms2012Ingår i: International Journal of Public Sector Management, ISSN 0951-3558, E-ISSN 1758-6666, Vol. 25, nr 4, s. 260-271Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – This article aims to describe and analyze the results of efforts to improve patient-centered care (PCC) in psychiatric healthcare.

    Design/methodology/approach – Using the methodology of a qualitative case study, the authors studied three Swedish child and adolescent psychiatric care (CAP) units in order to describe how patient-centered actions are performed. They conducted 62 interviews, made 11 half-day observations, and shadowed employees for two days.

    Findings – The article shows that the increased focus on accountability for unit performance and medical risks results in unintended consequences. The patient’s medical risk is transformed to a personal risk for the psychiatrist and the resource risk is transformed to a personal risk for the unit manager. Patients become risk objects for both psychiatrists and unit managers, which creates an alignment between them to try to send patients elsewhere. New public management (NPM) reforms may consequently lead to the institutionalization of unintended healthcare practices.

    Practical implications – The article shows that accountability pressure to reduce patient risk may create new risks for patients.

    Originality/value – The study uses theoretical concepts of risk tradeoffs (risk substitution and risk transformation), which were developed for the macro level, to explain the unintended consequences of NPM reforms at the micro level.

  • 222.
    Olsson, Michael
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Free versus monitored job search in Sweden2012Ingår i: The Regional Economics of Knowledge and Talent / [ed] Charlie Karlsson, Börje Johansson & Roger R. Stough, Cheltenham: Edward Elgar Publishing, 2012, s. 194-209Kapitel i bok, del av antologi (Refereegranskat)
  • 223.
    Durst, Susanne
    Institute for Entrepreneurship, University of Liechtenstein.
    Innovation and intellectual capital (risk) management in small and medium-sized enterprises2012Ingår i: International Journal of Transitions and Innovation systems, ISSN 1745-0071, E-ISSN 1745-008X, Vol. 2, nr 3/4, s. 233-246Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Innovation is driven by firms’ ability to exploit their stock of or access to intellectual capital (IC). Thus companies need to integrate the management of IC, including both the up- and downsides of IC into the core of their strategic efforts. Taking the relevance of innovations for firm’s competitiveness and growth intents, the management of risks associated with innovation should be a critical component of the firm’s IC (risk) management. The purpose of this paper is to link IC (risk) management and innovation. It is conducted from the point of view of SMEs as their resource constraints create unique challenges. Based on a discussion of the relevant fields a framework is presented which highlights a holistic IC management approach.

  • 224.
    Brunold, Julia
    et al.
    Institute for Entrepreneurship, University of Liechtenstein, Vaduz, Principality of Liechtenstein.
    Durst, Susanne
    Institute for Entrepreneurship, University of Liechtenstein, Vaduz, Principality of Liechtenstein.
    Intellectual capital risks and job rotation2012Ingår i: Journal of Intellectual Capital, ISSN 1469-1930, E-ISSN 1758-7468, Vol. 13, nr 2, s. 178-195Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose - This study aims to shed light on the phenomenon of intellectual capital (IC) risks. More precisely, the perception of such risks in the context of the job rotation process often applied in multinational corporations (MNCs) is to be investigated. Design/methodology/approach - Eleven semi-structured interviews are conducted in an exemplary knowledge-intensive MNC operating in the construction industry. Six interviews among top managers and five interviews among participants in the job rotation process are carried out to gain insights from different perspectives. Findings - The study underlines the influence of time pressure on the perception of the variety of IC-related risks in general and of those related to the job rotation process. As a result, the risks are not tackled even though the managers are aware of some of them. Research limitations/implications - The data were collected in one organization, making inferences about the findings not possible. Future studies should consider multiple organizations. Practical implications - A list of potential IC risks triggered during the job rotation process is presented and suggestions to tackle them are discussed. Furthermore, the findings can contribute to the further development of an overall overview of IC risks. Originality/value - The study provides fresh insights into the relationship between IC risks and job rotation as perceived by different organization members. © Emerald Group Publishing Limited.

  • 225.
    Durst, Susanne
    et al.
    Institute for Entrepreneurship, University of Liechtenstein, Vaduz, Principality of Liechtenstein.
    Wilhelm, Stefan
    Institute for Entrepreneurship, University of Liechtenstein, Vaduz, Principality of Liechtenstein.
    Knowledge management and succession planning in SMEs2012Ingår i: Journal of Knowledge Management, ISSN 1367-3270, E-ISSN 1758-7484, Vol. 16, nr 4, s. 637-649Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose: An ignorance of knowledge attrition caused by employee exits is considered as careless and can lead to considerable consequences regarding both a firm's financial capital and intellectual capital, or in other words an ignorance of the danger of knowledge loss is associated with a missing or improper succession planning. The purpose of this study is to gain a better understanding of how a medium-sized firm copes with the danger of knowledge loss due to employee exit or long-term absence. Design/methodology/approach: Data were obtained through semi-structured interviews with 14 organization members from a German medium-sized enterprise operating in the printing sector. These participants represented different departments and positions. Findings: The findings demonstrate the influence of a precarious financial situation on activities related to knowledge management and succession planning. Although the organization members are aware of obvious needs for improvement within the firm, their actual scope of action is centered on the execution of current orders. Research limitations/implications: The data are cross-sectional and were collected in one organization. Future studies should consider longitudinal designs across multiple organizations. Practical implications: Based on the findings some suggestions were derived that may help firms facing similar circumstances. Originality/value: The study's findings provide fresh insights into how an established firm tackles the issue of knowledge attrition and its likely implications for the firm's performance. © Emerald Group Publishing Limited.

  • 226.
    Durst, Susanne
    et al.
    Institute for Entrepreneurship, University of Liechtenstein, Vaduz, Principality of Liechtenstein.
    Edvardsson, Ingi Runar
    School of Business, University of Iceland, Reykjavik, Iceland.
    Knowledge management in SMEs: A literature review2012Ingår i: Journal of Knowledge Management, ISSN 1367-3270, E-ISSN 1758-7484, Vol. 16, nr 6, s. 879-903Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose: The aim of this paper is to review research on knowledge management in small and medium-sized enterprises to identify gaps in the current body of knowledge, which justify future research directions. Design/methodology/approach: The study consists of a systematic review of 36-refereed empirical articles on knowledge management and small and medium-sized enterprises. Findings: The areas of knowledge management implementation, knowledge management perception, and knowledge transfer are relatively well researched topics; whereas those of knowledge identification, knowledge storage/retention and knowledge utilisation are poorly understood. Given the prevalence of small and medium-sized enterprises there is a strong need for more research on this important topic. The future research directions proposed by the authors may help to develop a greater understanding of knowledge management in small and medium-sized enterprises. Research limitations/implications: By only using the ProQuest database this study may not have allowed a complete coverage of all empirical articles in the field of knowledge management in small and medium-sized enterprises. Yet, it is believed that the findings provide a valuable understanding of the current situation in this research field. The study proposes a number of future research directions, which may stimulate more intensive research in this important field. Originality/value: To the best of the authors' knowledge, no systematic literature review on this topic has previously been published in academic journals. © Emerald Group Publishing Limited.

  • 227.
    Olsson, Michael
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Schuller, Berndt Joachim
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Living standard, quality of life, globalization and competitiveness in the EU and the neighbour countries: an empirical analysis2012Ingår i: Acta Scientiarum Polonorum - Oeconomia, ISSN 1644-0757, Vol. 11, nr 1, s. 5-21Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This paper deals with the theoretical and empirical relations between living standard, quality of life, globalization and international competitiveness of countries. While economists are not convinced that competitiveness of countries is a useful concept, because firms and industries compete economically and not countries, the general public, journalists and politicians seem to feel that competitiveness is important. E.g., one of the goals of the European Union is to become the most competitive economy in the world. Furthermore, economists argue, that economic globalization has the potential of increasing economic welfare for all. In this case, the general public is more sceptical. Finally, the general public but even other scientists than economists, seem to believe that living standard and the quality of life are only weakly related to each other. The following results can be mentioned. We found strong positive correlations between our main variables. Our hypotheses are with other words supported.

  • 228.
    Tengblad, Stefan
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Vie, Ola Edvin
    Management in practice: Overview of classic studies on managerial work2012Ingår i: The Work of Managers: Towards a Practice Theory of Management / [ed] Stefan Tengblad, Oxford: Oxford University Press, 2012, s. 18-44Kapitel i bok, del av antologi (Refereegranskat)
  • 229.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Managerial work at the top: Tracing changes in work practices and efforts towards theory development2012Ingår i: The Work of Managers: Towards a practice theory of management / [ed] Stefan Tengblad, Oxford: Oxford University Press, 2012, s. 226-242Kapitel i bok, del av antologi (Refereegranskat)
  • 230.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Liff, Roy
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Medarbetarskap, professioner och samarbeten internt och externt2012Ingår i: Studiematerial: Hållbart chefskap i hälso- och sjukvården med vinjetter om engagemang, stress, tidsanvändning, medarbetarskap och vårdpraktik / [ed] Dellve, L., Västra Götalandsregionen , 2012, s. 30-43Kapitel i bok, del av antologi (Refereegranskat)
  • 231.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Liff, Roy
    Gothenburg Research Institute, Göteborg, Sweden.
    Multiprofessional Cooperation and Accountability Pressures: Consequences of a post-new public management concept in a new public management context2012Ingår i: Public Management Review, ISSN 1471-9037, E-ISSN 1471-9045, Vol. 14, nr 6, s. 835-855Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This article examines how multiprofessional healthcare teams, working as a post-New Public Management (post-NPM) reform, respond to accountability pressure resulting from the implementation of NPM reforms. The team members use three strategies to respond to this pressure: responsibility avoiding that results in conflict; responsibility ignoring that results in parallel work and responsibility sharing that results in cooperation. Depending on how the professionals respond to different contextual factors, the choice of strategies can either foster or inhibit cooperation in multiprofessional teams. Achieving holistic patient care is threatened when accountability pressure increases for teams that have not yet developed their internal routines of cooperation.

  • 232.
    Andersson, Thomas
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Normative identity processes in managers' personal development training2012Ingår i: Personnel review, ISSN 0048-3486, E-ISSN 1758-6933, Vol. 41, nr 5, s. 572-589Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – The article aims to analyze how personal development training influences managers’ identity processes.

    Design/methodology/approach – The article, taking an interpretive-critical approach, is based on a qualitative, longitudinal study of five participants (managers) in a personal development training program. During the two years of research, 62 interviews (with the managers and related personnel) were conducted and 13 observations were made.

    Findings – Personal development training provokes identity regulation by prescribing a normative identity process that claims managers should engage in a process of reflection in order to gain self-awareness. Such training constitutes a local management discourse that may influence different levels of identity work and identity regulation processes depending on the participants’ expectations, their organizations and professional situations, their level of insecurity, as well as their previous experience with management discourse.

    Practical implications – Since management training influences participants’ identity processes, program organizers, purchasers and participants should be wary of the expectation that management training will deliver content as “a package” of managerial skills.

    Originality/value – The study challenges the traditional view of management training as a provider of skills and solutions for managers by focusing instead on its influence on managers’ processes of identity work and identity regulation. Management training in general is claimed to regulate identities and direct identity work by providing inspirational identities. However, this study finds that personal development training regulates identities by prescribing the identity process in itself.

  • 233.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Overcoming the rationalistic fallacy in management research2012Ingår i: The Work of Managers: Towards a Practice Theory of Management / [ed] Stefan Tengblad, Oxford: Oxford University Press, 2012, s. 3-17Kapitel i bok, del av antologi (Refereegranskat)
  • 234.
    Wickelgren, Mikael
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Kazemi, Ali
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Andersson, Thomas
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Personalledning i detaljhandeln: Ledarskap och medarbetarskap i svenska butiker2012Rapport (Refereegranskat)
  • 235.
    Andersén, Jim
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Protective capacity and absorptive capacity: Managing the balance between retention and creation of knowledge-based resources2012Ingår i: The Learning Organization, ISSN 0969-6474, Vol. 19, nr 5, s. 440-452Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – In order to understand the pros and cons of an open organization regarding the flow of knowledge between firms, this paper introduces the concept of “protective capacity”. The purpose of the paper is to elaborate the concept of “protective capacity” especially in relation to absorptive capacity, by presenting a number of propositions.

    Design/methodology/approach – Literature on mainly interfirm relationships, absorptive capacity and resources-based theory are reviewed and combined.

    Findings – Protective capacity is defined as the “capacity to sustain, or to reduce the speed of depreciation of knowledge-based resources by preventing knowledge from being identified, imitated, and/or acquired by direct or indirect competitors”. Owing to the strong moderating factor of organizational openness, it is argued that protective capacity is inversely related to absorptive capacity. A number of propositions that can explain and moderate the inverse relationship between protective capacity and absorptive capacity are elaborated and discussed. These propositions concern organizational openness, knowledge management practices, realized and potential absorptive capacity, and dyadic relationships.

    Originality/value – Acquiring external knowledge is a key feature of knowledge management. In order for a firm to absorb external knowledge, it is generally argued that it has to be open towards the environment. However, according to resource-based theory, firms have to safeguard their knowledge by, for example, having a secluded organization, thereby enhancing the uncertainty associated with tacit knowledge in order to sustain their competitive advantages. Whereas numerous studies have discussed the capacity to absorb knowledge, few studies have analyzed the capacity to protect knowledge.

  • 236.
    Brorström, Björn
    et al.
    Högskolan i Borås.
    Edström, Anders
    Högskolan i Borås.
    Ljungkvist, Torbjörn
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Oudhuis, Margareta
    Högskolan i Borås.
    Uthålligt företagande: Om regionala förutsättningar och förhållningssätt2012 (uppl. 1)Bok (Övrig (populärvetenskap, debatt, mm))
  • 237.
    Wickelgren, Mikael
    Högskolan i Skövde, Institutionen för teknik och samhälle. GRI, Handelshögskolan vid Göteborgs universitet.
    Biltransporter – vår käraste utgift?2011Ingår i: Konsumtionsrapporten 2011, Göteborg: Göteborgs universitet, 2011, s. 22-25Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 238.
    Vujicic, Sanja
    et al.
    Univ Gothenburg, Ctr Tourism, Sch Business Econ & Law, Gothenburg, Sweden .
    Wickelgren, Mikael
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Destination Branding in Relation to Airports: The Case of the City of Valencia2011Ingår i: European Journal of Transport and Infrastructure Research, ISSN 1567-7133, E-ISSN 1567-7141, Vol. 11, nr 3, s. 334-345Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This study investigates various factors that contribute to the success of destination branding efforts where success is defined as the increase in airplane passenger numbers to a destination and its linked air transportation. Drawing on in-depth interviews and snowball sampling, the study examines the roles of many of the key actors involved in the efforts to increase passenger numbers. Using the City of Valencia in Spain as a case study, the role of its airport is examined as a factor of particular interest. The study concludes that Valencia has positioned itself among neighbouring destinations on the Spanish Mediterranean coast by its focus on high profile events and cultural tourism. However, other actors have taken a more active role in the effort to increase the number of tourists than the Valencia Airport that has taken a more passive role. Another finding is that the persistence in seeking resources for the costly branding efforts was another influential factor that explains the increase in Valencia tourism.

  • 239.
    Wickelgren, Mikael
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    En skiss över Volvos historia2011Ingår i: Volvo i våra hjärtan - hur skall det gå?: En närdiskussion om "nationalklenoden" Volvo / [ed] Sten Jönsson & Mikael Wickelgren, Malmö: Liber, 2011, s. 30-62Kapitel i bok, del av antologi (Refereegranskat)
  • 240.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Jönsson, Sten
    Gothenburg Research Institute (GRI), Göteborgs universitet.
    Floby-andan: Här finns inga märkvärdiga människor!2011Ingår i: Volvo i våra hjärtan - hur skall det gå?: En närdiskussion om "nationalklenoden" Volvo / [ed] Sten Jönsson & Mikael Wickelgren, Malmö: Liber, 2011, 1, s. 229-250Kapitel i bok, del av antologi (Refereegranskat)
  • 241.
    Liff, Roy
    et al.
    Gothenburg Research Institute, Göteborg, Sweden.
    Andersson, Thomas
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Integrating or disintegrating effects of customised care: the role of professions beyond NPM2011Ingår i: Journal of Health Organisation & Management, ISSN 1477-7266, E-ISSN 1758-7247, Vol. 25, nr 6, s. 658-676Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – This paper aims to describe the integrating and disintegrating effects of professional actions in customised care.

    Design/methodology/approach – Using a qualitative case study, the authors examine the work practices and cultures of three Swedish child and adolescent psychiatric care units (CAP) charged with providing customised care in collaboration with other organisations. The authors conducted 62 interviews, made 11 half-day observations, and shadowed employees for two days.

    Findings – The social embeddedness of action is crucial to understanding the professions’ integrating/disintegrating activities. In the internal social context of CAP, the professions adapt to productivity-enhancing new public management (NPM) principles, resulting in integrating effects between the different professions and administrative management in the CAP units. However, CAP exercises professional dominance over the cooperating organisations. Thus, in the external social context, CAP’s resistance to customised care principles exacerbates the disintegration problems among the different organisations.

    Practical implications – The study concludes that, contrary to findings in many other studies, neither the professional logic nor NPM/customised care reforms determine the actions of professionals. In this case, the institutionalisation of some NPM methods blocks the adoption of customised care practices.

    Originality/value – Contrary to the widely accepted idea that resource restriction is a main source of conflict between management and the professions, the professions accept and adapt to resource restrictions, even at the expense of de-emphasising the practices of customised care. Thus, since professionals choose different operational strategies depending on the social context, the success of a normative reform measure may depend in part on its social context.

  • 242.
    Awuah, Gabriel Baffour
    et al.
    Halmstad Univ, Sch Business & Engn, Halmstad, Sweden .
    Abraha Gebrekidan, Desalegn
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Osarenkhoe, Aihie
    Univ Gavle, Dept Business Studies, Gavle, Sweden.
    Interactive (networked) internationalization: the case of Swedish firms2011Ingår i: European Journal of Marketing, ISSN 0309-0566, E-ISSN 1758-7123, Vol. 45, nr 7-8, s. 1112-1129Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose - The purpose of this study is to provide deeper insights into the extent to which an independent actor(s) actively collaborates with the internationalizing firm so as to jointly determine the choice of market, the mode of entry and the level of investment committed in the market to be entered and even after the entry (i.e. the ongoing activities). Design/methodology/approach - Against the previous purpose section, a qualitative research approach is selected to guide the exploratory nature of this study. Thus qualitative data are used to build the two case studies because case studies are generally a more appropriate approach when "how" and "why" questions are being posed and when the investigator has little control over events. Findings - Based on two multiple case studies, one major finding of the study shows that independent actors, with their interconnected networks, have played and are still playing a major role in influencing the internationalization processes of each of the two firms in this study. Originality/value - This is an original paper developed based on two case studies which have not been published in any journal before. The paper highlights the role of external independent actors in internationalization, which is not mentioned at all or stressed in the extant literature.

  • 243.
    Durst, Susanne
    et al.
    Institute for Entrepreneurship, University of Liechtenstein , Vaduz, Principality of Liechtenstein.
    Wilhelm, Stefan
    Institute for Entrepreneurship, University of Liechtenstein , Vaduz, Principality of Liechtenstein.
    Knowledge management in practice: Insights into a medium-sized enterprise's exposure to knowledge loss2011Ingår i: Prometheus, ISSN 0810-9028, E-ISSN 1470-1030, Vol. 29, nr 1, s. 23-38Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The purpose of our paper is to examine how a medium-sized enterprise characterised by slow executive turnover might identify and manage its critical knowledge. The main interest is in the management's handling of the potential danger of knowledge loss due to turnover or long-term absence. A qualitative research approach is adopted through semi-structured interviews with seven members of top and middle management of a German medium-sized enterprise operating in the printing sector. Our findings contribute to the literature on knowledge management in SMEs and provide fresh insights into the management of knowledge attrition. A knowledge map of the firm is derived and used to demonstrate how smaller firms can identify key organisation members and their relevance to the firm's business model. This may provide a better overview of potential areas of knowledge attrition. The information provided by the knowledge map can raise awareness of the perils of knowledge loss and suggest initiatives that not only help firms defend competitiveness and save financially but also sustain their intangible resources. © 2011 Taylor & Francis.

  • 244.
    Eriksson, Nomie
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Kvalitet som styrning2011Ingår i: Mot svårare tider: om vikten av politiskt ledarskap och ekonomistyrning / [ed] Nilsson, Viveka, Göteborg: Kommunforskning i Västsverige (KFi) , 2011, s. 24-27Kapitel i bok, del av antologi (Refereegranskat)
  • 245.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Liff, Roy
    Gothenburg Research Institute.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Ledarskap och medarbetarskap inom vård- och omsorgsarbete: En studie inom Barn- och ungdomspsykiatrin2011Rapport (Refereegranskat)
  • 246.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Kazemi, Ali
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Wickelgren, Mikael
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Not the Inevitable Bleak House?: The Positive Experiences of Workers and Managers in Retail Employment in Sweden2011Ingår i: Retail Work / [ed] Irena Grugulis and Ödül Bozkurt, Basingstoke: Palgrave Macmillan, 2011, s. 253-276Kapitel i bok, del av antologi (Refereegranskat)
  • 247.
    Andersén, Jim
    Swedish Business School, Örebro University, Örebro, Sweden.
    Strategic resources and firm performance2011Ingår i: Management Decision, ISSN 0025-1747, E-ISSN 1758-6070, Vol. 49, nr 1, s. 87-98Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – Numerous studies have set out to examine the relationship between strategic resources and firm performance. The traditional VRIO attributes have been the point of departure in most resource-based studies. This paper sets out to argue that the relationship between resources and performance is more complex. Thus, the purpose of this paper is to illustrate the complex relationship between a strategic resource and firm performance by providing an overview of different factors that can influence this relationship.

    Design/methodology/approach – Relevant literature is reviewed and discussed.

    Findings – It was found that five criteria must be fulfilled for resources to generate superior performance. These are identified and discussed. These criteria fit with existing resources, management capability, marketing capability, firm appropriation of rent, and non-competitive disadvantages.

    Research limitations/implications – By using the criteria identified, resource-based theory can become less tautological. Also, the criteria highlight the importance of resource utilization and appropriation of resource-based rents.

    Practical implications – The paper could contribute to an increased awareness among practitioners of the importance of focusing on factors which are additional to the VRIO-attributes when analyzing potential strategic resources. The criteria provide an easy-to-access framework for strategic analysis.

    Originality/value – Whereas some specific aspects of the relationship between the possession of resources and firm performance have been reviewed in some RBT contributions, few studies have addressed the issue using a more holistic approach. Thus, this paper affords a broader approach on the relationship between strategic resources and firm performance.

  • 248.
    Andersén, Jim
    Högskolan i Skövde, Institutionen för teknik och samhälle. Örebro University, Sweden.