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  • 151.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Eriksson, Nomie
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Ujvari, Sandor
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Easier to trust managers than management?: The case of improvement work in healthcare2011Konferensbidrag (Refereegranskat)
    Abstract [en]

    Previously, improvement work in healthcare has mainly been medically related and driven by medical research, but NPM implies that management-initiated improvement work targeting organizing, productivity, efficiency, work flow etc. has become more and more common. Management-initiated improvement work has a high failure rate, and in general it seems difficult to motivate co-workers to actively participate. In all processes of organizational change, trust in the initiator of a change project is an important prerequisite to enable change take place. In this article, our purpose is to investigate how trust in management influences management-initiated improvement work. In a qualitative study we investigate improvement work at three Swedish hospitals. Our theoretical framework is based on a view of management as being both the people who manage and the system of management. This distinction is important since we can trust people and we can have confidence in a system, but these processes are different. Consequently, it is possible to trust individual managers, but as long as we do not trust management as a system, management-initiated improvement work will face considerable problems.  To analyze trust we use a model that identifies three important antecedents for one person (the trustor) to consider another person (the trustee) as trustworthy: ability, benevolence and integrity. Using social system theory, we extend this model to on the one hand describe trust in specific persons (specific managers), and on the other hand describe confidence in a system (management in general, which the system-specific managers are parts of). The results indicate that there in general is a lack of trust between healthcare personnel and healthcare management.

     

    We were able to find certain managers who were found trustworthy by the personnel, but despite these trust-relations the personnel did still not have confidence in management as a system. To the contrary, these managers were perceived as exceptions, and did not change the perception of management in general. The consequences for management-initiated improvement work were that most personnel at best were ignorant to it, and at worst resisted it openly. However, there were examples when trusted enthusiastic managers succeeded in initiating improvement work, but then the continuation and success was directly connected to this person, and if s/he left, the improvement work stopped. Furthermore, some work groups seemed to very clearly separate “real” improvement work, which they initiated themselves, from “phony” improvement work initiated by management, which only stole time from more important tasks.

  • 152.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Eriksson, Nomie
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Ujvari, Sandor
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Industriellt baserade modeller för kvalitetsutveckling2013Ingår i: Att utveckla vården: Erfarenheter av kvalitet, verksamhetsutveckling och förbättringsarbete / [ed] Nomie Eriksson, Kajsa-Mia Holgers, Tomas Müllern, Lund: Studentlitteratur, 2013, 1, s. 73-84Kapitel i bok, del av antologi (Refereegranskat)
  • 153.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Eriksson, Nomie
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Ujvari, Sandor
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Organisering av förbättringsarbete inom vården med inspiration från industrin2011Konferensbidrag (Refereegranskat)
    Abstract [sv]

    I denna artikel fokuserar vi på användandet av industriellt baserade produktionssynsätt (IBP) inom vården i avsikt att arbeta systematiskt med förbättringsarbete. Tidigare forskning har visat att det är svårt att få nya arbetsmetoder att få genomslag i den dagliga praktiken. I denna artikel fokuserar vi på om det går att se indirekta effekter såsom hur förbättringsarbetet organiseras beroende på vilka IBP olika sjukhus väljer att arbeta med. Undersökning är genomförd genom fallstudier på tre sjukhus som har valt att arbeta med tre olika metoder: six sigma, processorientering och mikrosystem.

    Studien visar att de olika logikerna bakom de olika metoderna ger fundamentalt olika sätt att organisera förbättringsarbetet vid de tre sjukhusen. Six sigma-sjukhuset valde ett centraliserat förbättringsarbete i hög grad drivet av experter på förbättringsmetoder, processsjukhuset

    hade en expertavdelning som var mer av bollplank och utbildare för verksamhetens förbättringsarbete och mikrosystem-sjukhuset valde ett decentraliserat förbättringsarbete där förbättringsarbetet var både lokalt initierat och drivet.

  • 154.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Distributed Leadership in Healthcare: Post-NPM in Action2014Konferensbidrag (Refereegranskat)
  • 155.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Followership and Distributed Leadership in Healthcare2015Konferensbidrag (Refereegranskat)
  • 156.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Medarbetarskap är viktigt men fallgroparna är många2018Ingår i: Skaraborgs Allehanda, ISSN 1403-3739Artikel i tidskrift (Övrig (populärvetenskap, debatt, mm))
  • 157.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Relational Leadership: An Enabler of Institutional Work in Healthcare2016Konferensbidrag (Refereegranskat)
  • 158.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Relational Leadership and Institutional Work in Healthcare2016Konferensbidrag (Refereegranskat)
  • 159.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    The Call for Leadership in Healthcare - What Is It We Are Calling for?2013Konferensbidrag (Refereegranskat)
  • 160.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande. Chalmers University.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Hellström, Anders
    Chalmers University.
    Eriksson, Erik
    Chalmers University.
    Unintended Consequences of Management Concepts in Healthcare: The Mix of Value Configurations in Diabetes Care2018Konferensbidrag (Refereegranskat)
  • 161.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Jönsson, Sten
    Gothenburg Research Institute (GRI), Göteborgs universitet.
    Floby-andan: Här finns inga märkvärdiga människor!2011Ingår i: Volvo i våra hjärtan - hur skall det gå?: En närdiskussion om "nationalklenoden" Volvo / [ed] Sten Jönsson & Mikael Wickelgren, Malmö: Liber, 2011, 1, s. 229-250Kapitel i bok, del av antologi (Refereegranskat)
  • 162.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Kazemi, Ali
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Wickelgren, Mikael
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    HRM practices in Swedish retailing2011Konferensbidrag (Refereegranskat)
  • 163.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Kazemi, Ali
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Wickelgren, Mikael
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Not the Inevitable Bleak House?: The Positive Experiences of Workers and Managers in Retail Employment in Sweden2011Ingår i: Retail Work / [ed] Irena Grugulis and Ödül Bozkurt, Basingstoke: Palgrave Macmillan, 2011, s. 253-276Kapitel i bok, del av antologi (Refereegranskat)
  • 164.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Kazemi, Ali
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Wickelgren, Mikael
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Uppdrag butikschef: Att leda i butik2013 (uppl. 1)Bok (Refereegranskat)
    Abstract [sv]

    Vad innebär det att arbeta med ledaruppdrag inom handeln och hur kan man nå framgång som butikschef? Detta är två centrala frågor i boken Uppdrag butikschef – att leda i butik som tar ett helhetsgrepp om följande centrala aspekter på butikschefsarbete: 

    • ledarskap och medarbetarskap 
    • motivation och kommunikation 
    • personalarbete och arbetsrätt 
    • kompetensutveckling och etik

    Boken är skriven av forskare inom företagsekonomi och socialpsykologi, verksamma vid Högskolan i Skövde, och den bygger delvis på ett aktuellt forskningsprojekt om ledarskap och medarbetarskap inom svensk handel.

  • 165.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Kazemi, Ali
    Högskolan i Skövde, Institutionen för hälsa och lärande. Högskolan i Skövde, Forskningsspecialiseringen Hälsa och Lärande.
    Wickelgren, Mikael
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Career in Swedish Retail2016Rapport (Refereegranskat)
    Abstract [en]

    A career in retailing is to a large extent a boundaryless career. A career in retail does not limit the individual to a single organisation, to a single role/position, or to a hierarchical rung on the organisational ladder. Both co-workers and managers move quite easily among organisations within the same retail area, between different retail areas, and in and out of the retail sector.

    • In the past, the description of retailing as a transitory employment sector has had a negative connotation. Yet this description can also have quite a positive connotation. For example, experience acquired in the retail sector can be very useful in other work sectors. Moreover, people working in retail are generally motivated by job security, a job that is possible to combine to leisure/family, and a job close to home. They are typically much less motivated by traditional career advancement opportunities, the exercise of power over others, and by the desire to make decisions.

    • People working in retail have a rather limited interest in becoming managers in part because their major work motivators are not the motivators one usually associates with management career paths.

    • Gender is a relatively weak distinguishing variable in terms of retail careers, but there are some statistically significant – yet small – differences in the work characteristics of men and women in retail. For example, women in retail prioritize work-life balance, the proximity of workplace to home, and outside interests more than men in retail. These priorities have a limiting effect on their opportunities to accept managerial positions and to follow traditional, upward career paths.

    • There are more women than men working in the retail sector today, but a larger percentage of men in management positions. However, this cannot be explained by differences between the motivations of men and women to become managers or in their attitudes towards their own managerial capabilities. The explanation lies in other, more indirect factors such as the expectations of today’s managers.

    • Women generally earn less than men in the retail sector. This inequality is especially evident when differences in work responsibilities exist (e.g., specialized areas, subbranches, management tasks).

    • There is some general scepticism among employees in the retail sector as far as the extent to which their employers are willing to commit to their well-being and development. This finding has important practical implications when employees sense a lack of employer commitment to them.

    • People outside retail sector generally have a more negative picture of the retail sector than the people within the sector. People in the retail sector are relatively satisfied and think their work is varied and interesting.

    • The number of women at the lower management levels (at the store-level) is increasing. Because of this trend, which is expected to continue, in the relatively near future there may be as many female managers as male managers at this level. However, at the upper management levels in retail, there are more than ten men for every woman and no indications of change.

    • Job security is the most important career anchor for retail employees in Sweden. This finding has very important practical implications because job security is typically not associated with employment in the retail sector. It is a factor that can be an important consideration for retailers.

  • 166.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Kazemi, Ali
    Högskolan i Skövde, Institutionen för hälsa och lärande. Högskolan i Skövde, Forskningsspecialiseringen Hälsa och Lärande.
    Wickelgren, Mikael
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Karriärvägar i detaljhandeln2016Rapport (Refereegranskat)
  • 167.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Liff, Roy
    Borås University, Borås, Sweden.
    Co-optation as a response to competing institutional logics: Professionals and managers in healthcare2018Ingår i: Journal of Professions and Organization, ISSN 2051-8803, E-ISSN 2051-8811, Vol. 5, nr 2, s. 71-87Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Researchers working under the institutional logics perspective find the struggle between managerial logic and various professional logics one of the most intriguing issues in healthcare organizations. Previous research provided several explanations at both the organizational level (mediation, hybridization, and selective coupling) and the individual actor level (hierarchization, sense making, reinterpretation, and hijacking) for the coexistence of professional and managerial logics in healthcare. However, all of these explanations are based on the underlying institutional logics not changing. In this article, we show that co-optation can explain the coexistence of institutional logics, but that it also causes the underlying institutional logics to change. Co-optation means that an actor adopts a strategic element from another logic that retains the most important elements of its own logic. Empirically, this article illustrates co-optation processes through a qualitative study of outpatient units in child and adolescent psychiatric care in Sweden. Using an institutional logics framework, we describe and explain how managers co-opted elements of professional logics and professionals co-opted elements of managerial logic in their attempts to support their own interests. Even if co-optation is performed to protect the home logic, the co-opted elements ultimately change it. This study contributes to the institutional logics framework by describing and explaining how co-optation can be a dynamic response to competing logics at the individual actor level.

  • 168.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Liff, Roy
    Gothenburg Research Institute, Göteborg, Sweden.
    Does patient-centred care mean risk aversion and risk ignoring?: Unintended consequences of NPM reforms2012Ingår i: International Journal of Public Sector Management, ISSN 0951-3558, E-ISSN 1758-6666, Vol. 25, nr 4, s. 260-271Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – This article aims to describe and analyze the results of efforts to improve patient-centered care (PCC) in psychiatric healthcare.

    Design/methodology/approach – Using the methodology of a qualitative case study, the authors studied three Swedish child and adolescent psychiatric care (CAP) units in order to describe how patient-centered actions are performed. They conducted 62 interviews, made 11 half-day observations, and shadowed employees for two days.

    Findings – The article shows that the increased focus on accountability for unit performance and medical risks results in unintended consequences. The patient’s medical risk is transformed to a personal risk for the psychiatrist and the resource risk is transformed to a personal risk for the unit manager. Patients become risk objects for both psychiatrists and unit managers, which creates an alignment between them to try to send patients elsewhere. New public management (NPM) reforms may consequently lead to the institutionalization of unintended healthcare practices.

    Practical implications – The article shows that accountability pressure to reduce patient risk may create new risks for patients.

    Originality/value – The study uses theoretical concepts of risk tradeoffs (risk substitution and risk transformation), which were developed for the macro level, to explain the unintended consequences of NPM reforms at the micro level.

  • 169.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Liff, Roy
    Gothenburg Research Institute, Göteborg, Sweden.
    Multiprofessional Cooperation and Accountability Pressures: Consequences of a post-new public management concept in a new public management context2012Ingår i: Public Management Review, ISSN 1471-9037, E-ISSN 1471-9045, Vol. 14, nr 6, s. 835-855Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This article examines how multiprofessional healthcare teams, working as a post-New Public Management (post-NPM) reform, respond to accountability pressure resulting from the implementation of NPM reforms. The team members use three strategies to respond to this pressure: responsibility avoiding that results in conflict; responsibility ignoring that results in parallel work and responsibility sharing that results in cooperation. Depending on how the professionals respond to different contextual factors, the choice of strategies can either foster or inhibit cooperation in multiprofessional teams. Achieving holistic patient care is threatened when accountability pressure increases for teams that have not yet developed their internal routines of cooperation.

  • 170.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Liff, Roy
    Gothenburg Research Institute.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Ledarskap och medarbetarskap inom vård- och omsorgsarbete: En studie inom Barn- och ungdomspsykiatrin2011Rapport (Refereegranskat)
  • 171.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Liff, Roy
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Medarbetarskap, professioner och samarbeten internt och externt2012Ingår i: Studiematerial: Hållbart chefskap i hälso- och sjukvården med vinjetter om engagemang, stress, tidsanvändning, medarbetarskap och vårdpraktik / [ed] Dellve, L., Västra Götalandsregionen , 2012, s. 30-43Kapitel i bok, del av antologi (Refereegranskat)
  • 172.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Liff, Roy
    GRI vid Handelshögskolan i Göteborg / Högskolan i Borås.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Multiprofessionella team – mellan ideal och verklighet2013Ingår i: Att utveckla vården: Erfarenheter av kvalitet, verksamhetsutveckling och förbättringsarbete / [ed] Nomie Eriksson, Kajsa-Mia Holgers, Tomas Müllern, Lund: Studentlitteratur, 2013, 1, s. 205-224Kapitel i bok, del av antologi (Refereegranskat)
  • 173.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Liff, Roy
    Borås University and Gothenburg Research Institute.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    The cooptation of managerialism: Professionals' responses on accountability pressures2014Ingår i: International Labour Process Conference, 2014Konferensbidrag (Refereegranskat)
  • 174.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande. Högskolan i Skövde, Institutionen för handel och företagande.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    An experience based view on leader development: leadership as an emergent and complex accomplishment2016Ingår i: Development and Learning in Organizations: An International Journal, ISSN 1477-7282, E-ISSN 1758-6097, Vol. 30, nr 6, s. 30-32Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose

    The paper aims to identify and address matching problems in leader development and to propose how these problems can be dealt with.

    Design/methodology/approach

    Based on previous research, traditional leadership development (LD) is criticized and alternative approaches are suggested.

    Findings

    This research identifies two major matching problems in traditional LD – between participant and development effort and between development effort and realities of managerial work. A context-sensitive and emergent view of LD is suggested to address these matching problems.

    Practical implications

    The paper illustrates the need of leader development that is addressing the complex nature of managerial work in a more holistic way and to help participants to understand how such complexities can be dealt with.

    Originality/value

    An alternative view of leader development is identified. It matches managers’ diversities and the realities of managerial work better than traditional leader development does.

  • 175.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Analyzing concepts for work-life transformations – Making the case for co-workership2007Konferensbidrag (Refereegranskat)
  • 176.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Medledarskap: Ledarskap som kollektiv initiativförmåga2015Ingår i: Ledarskapsboken / [ed] Sten Jönsson, Lars Strannegård, Stockholm: Liber, 2015, 2, s. 248-272Kapitel i bok, del av antologi (Refereegranskat)
  • 177.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Medledarskap: Ledarskap som kollektiv initiativförmåga2009Ingår i: Ledarskapsboken / [ed] Sten Jönsson, Lars Strannegård, Malmö: Liber, 2009, 1:1, s. 249-272Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 178.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Organisatorisk resiliens hos ett underleverantörsföretag utan egna produkter2010Ingår i: Arbetsliv i förändring, Forum för arbetslivsforskning (FALF) , 2010, s. 19-31Konferensbidrag (Refereegranskat)
  • 179.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Tengblad, Stefan
    University of Borås, Borås, Sweden.
    When complexity meets culture: new public management and the Swedish police2009Ingår i: Qualitative Research in Accounting & Management/Emerald, ISSN 1176-6093, E-ISSN 1758-7654, Vol. 6, nr 1/2, s. 41-56Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose: The purpose of this paper is to demonstrate how new public management (NPM) reform from the national level is implemented as practice in a local unit within the police sector in Sweden.Design/methodology/approach: A qualitative case-study approach is applied using semi-structured interviews, participant observations and analysis of documents.Findings: The paper illustrates different kinds of resistance at the organizational level. The dominant form of resistance was found to be cultural distancing. The paper demonstrates a tendency among police officers to deal with a changing and more complex work context by embracing a traditional work role.Research limitations/implications: The paper shows that reforms that add complexity may fail because of potential contradictions and the limited capacity and motivation of employees to deal with the complexity in the manner prescribed by NPM. Practical implications: The paper shows that the popular trend to adopt multi-dimensional forms of control (for instance the balanced-scorecard approach) may fail if there is a lack of consensus about what goals and measurement are important and/or there is a lack of dialogue about how the new goals should be implemented in practice.Originality/value: Research about NPM-reforms in the police sector is rare. The original contribution of this paper is to study NPM-reforms with a focus on the role of complexity in relation to resistance.

  • 180.
    Andersson, Thomas
    et al.
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Wickelgren, Mikael
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Who is colonizing whom?: Intertwined identities in product development projects2009Ingår i: Ephemera : Theory and Politics in Organization, ISSN 2052-1499, E-ISSN 1473-2866, Vol. 9, nr 2, s. 168-181Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Despite the considerable number of studies on workplace identities in the organizational literature, the project management area of research is relatively de-personalized. In seeking to develop this research, this qualitative, longitudinal study of a product development project in the automotive industry focuses on how individuals use the project as a resource for their own identity construction while at the same time the project colonizes their identities. The study reveals that the identity construction processes of the project leaders and of the project are closely intertwined and co-constructed. The project leaders face a paradoxical situation: their identities are colonized, regulated, and controlled by their company (or car, or project), and yet they believe they make their choices voluntarily. However, the core values of projectified society are ‘hidden’ in the identity work that an automobile company consciously uses to develop cars associated with specific emotions and values.

  • 181.
    Andersson, William
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande.
    Gustafsson, Andreas
    Högskolan i Skövde, Institutionen för handel och företagande.
    Styrningens påverkan på butikschefers motivation2014Självständigt arbete på grundnivå (kandidatexamen), 10 poäng / 15 hpStudentuppsats (Examensarbete)
    Abstract [sv]

    Bakgrund: Sedan 1990-talet har de stora klädkedjorna tagit allt större marknadsandelar, vilket i sin tur har lett till att klädbranschen blivit mer centraliserad. På grund av detta blir butikschefen, som har huvudansvaret för butiken, mer styrd i sitt arbete. Butikschefen har mål att förhålla sig till samtidigt som han eller hon blir styrd i sina handlingar för att uppnå målet.

    Syfte: Syftet är att genom intervjuer ge en förståelse för hur butikschefers motivation påverkas av den utformade styrningen och redogöra för vilka motivationsfaktorer butikscheferna finner mest motiverande i sitt arbete.

    Genomförande: Studien har genomförts genom sex semistrukturerade intervjuer med butikschefer och är i och med det en kvalitativ metod. Detta metodval möjliggör att studera butikscheferna mer på djupet. Intervjuerna har transkriberats och sedan analyserats med hjälp av teoriramen i studien. De fyra klädkedjorna i studien har alla en omsättning på över en miljard kronor årligen och de använder sig av en centraliserad styrning.

    Resultat: Butikscheferna i studien anser att deras uppsatta mål måste uppfattas som rättvisa för att vara motiverande. Det är också viktigt att det långsiktiga budgetmålet kombineras med kortsiktiga mål, eftersom flera mål i arbetet uppfattas som positivt och det leder till att det långsiktiga målet inte upplevs lika avlägset. Ansvar är en viktig del i arbetet, dock leder inte mer ansvar alltid till högre motivation utan i butikschefernas fall ska det vara på en rimlig nivå. Feedback är något som butikscheferna behöver ha regelbundet. Det är viktigt att feedbacken inte endast innehåller information om resultatet, utan de vill även få direktiv på hur de kan förändra sina handlingar i arbetet till det bättre.

  • 182.
    Andersén, Annelie
    Högskolan i Jönköping, HLK, Livslångt lärande/Encell.
    Att röja väg till den öppna högskolan2009Ingår i: Folkhögskolans praktiker i förändring / [ed] Bernt Gustavsson, Gunnel Andersdotter, Lena Sjöman, Lund: Studentlitteratur AB, 2009, 1, s. 201-223Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 183.
    Andersén, Annelie
    Högskolan i Skövde, Institutionen för hälsa och lärande. Högskolan i Skövde, Forskningsspecialiseringen Hälsa och Lärande.
    Den nya yrkeslärarutbildningen - Utkomster i form av yrkeskompetens2013Ingår i: Utbildning och Lärande, ISSN 2001-4554, Vol. 7, nr 1, s. 88-101Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This article describes and discusses a group of newly trained vocational teachers' experiences of outcomes of their teacher education in terms of professional skills. Seven students participated in focus group discussions concering one of the professional teacher training national objectives. The results show that the newly trained vocational teachers acquired a new vision of the teaching profession and that they have strengthened both their professional identity and their self confidence. They have new, broader and more improved tools to use in teaching. and they see the importance of having a vocational teacher education. Skills that are considered important in new vocational teachers' profession are for example to able to see the individual students and reach out o them with a message, and to make just assessment and set fair grades. 

  • 184.
    Andersén, Annelie
    Högskolan i Jönköping, HLK, Livslångt lärande/Encell.
    Ett särskilt perspektiv på högre studier?: Folkhögskoledeltagares sociala representationer om högskola och universitet2011Doktorsavhandling, monografi (Övrigt vetenskapligt)
    Abstract [sv]

    Avhandlingen syftar till att undersöka folkhögskoledeltagares sociala representationer om högskola och universitet. Enligt teorin om sociala representationer är folkhögskoledeltagarnas sociala representationer om högskola och universitet något som skapas socialt och förändras beroende på deltagarnas erfarenheter av högskola och universitet. Avhandlingen syftar också till att undersöka dessa sociala representationers ursprung och framväxt, liksom om de har påverkats av andra sociala representationer exempelvis dem om folkhögskolans särart. För att identifiera folkhögskole­deltagarnas sociala identitet och sociala representationer har jag använt mig av empiriska data insamlat genom fria associationer och intervjuer med folkhögskoledeltagare och före detta folkhögskoledeltagare. För att undersöka representationernas ursprung har jag genomfört en dokument­studie på folkhögskolelärarnas tidskrift. Resultaten visar att folkhögskolans företrädare genom hela folkhögskolans historia har förhållit sig till två huvudidéer, den om folkhögskolans särart och den om att folkhögskolan är en institution som anpassar sig efter det omkringliggande samhället och dess krav. Dessa båda idéer förklarar varför olika sociala identiteter och olika sociala representa­tioner existerar bland folkhögskoledeltagarna. Grundidén att folkhögskolan har en särart leder till representationer om folkhögskolan som ett alternativ till annan utbildning och högskola och universitet som något som inte är likt folkhögskola. Den andra grundläggande idén om folkhögskolan som en institution som ständigt anpassar sig leder till representationer om folkhögskolan som en andra chans och högskolan som mål.

  • 185.
    Andersén, Annelie
    Högskolan i Skövde, Institutionen för kommunikation och information.
    Folkhögskolans många ansikten i de högskoleförberedande kurserna2012Ingår i: Årsbok om folkbildning: Forskning & utveckling 2011 / [ed] Stellan Boozon, Krister Hansson, Maj-Britt Imnander, Ants Viirman, Stockholm: Föreningen för folkbildningsforskning , 2012, s. 108-119Kapitel i bok, del av antologi (Refereegranskat)
  • 186.
    Andersén, Annelie
    Encell - National Centre for Lifelong Learning, School of Education and Communication, Jönköping University.
    Social Representations and Social Identity in Swedish Folk High Schools: an application of Duveen and Lloyd2010Ingår i: Papers on Social Representations, ISSN 1021-5573, E-ISSN 1819-3978, Vol. 19, nr 1, s. 10.1-10.14Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This article extends Duveen's work on social representations and social gender identity by discussing how it can be applied to the context of Swedish folk high school participants' social representations of folk high school and university, then examines the influence of these representations on participants' desires and ambitions to progress to university.  Adopting Duveen's framework to analyze several previous data regarding folk high schools (i.e., a document study of folk high school teachers' magazines, an association study on folk high school participants, and interviews with folk high school participants), I seek to illustrate in this article how most premises concerning the formation of children's social identity (as described by Duveen) also hold for adults entering a new social context.

  • 187.
    Andersén, Annelie
    Högskolan i Jönköping, HLK, Livslångt lärande/Encell.
    Swedish folk high school as a second chance to attain acess to university2011Ingår i: NCEE 2011, 2011Konferensbidrag (Refereegranskat)
    Abstract [en]

    Folk high schools are part of popular, or liberal adult education in Sweden. By participating in the general course at a folk high school, students who have failed to meet the requirements necessary for continued study at university level have a second chance to fulfil such requirements. This paper describes different approaches of Swedish folk high schools with regard to preparing their participants for university studies. The paper also discusses how these different ways of working affect how participants perceive university studies and how these perceptions affect their choices of whether or not to continue on to university after completion of their folk high school education. Based on empirical data collected through free associations, interviews with then-current and former folk high school participants, articles from a leading folk high school teacher magazine, and material found on the folk high schools’ homepages, the results show that throughout the history of the Swedish folk high school, this institution has remained true to two basic ideas: the idea of differentiation and the idea of adaptation.

    The results also show that folk high schools work in different ways with regard to widening participation, depending on which of these two ideas they tend to focus on most. The prevalence of these two fundamental ideas explains why different social identities and different representations exist among the participants. The idea of folk high school as something different and special leads to representations of folk high school as an alternative to other forms of education and to representations of university as something difficult and different than folk high school. The second idea – that folk high school must adapt to the surrounding community – leads to representations of folk high school as a second chance and of university as a goal.

  • 188.
    Andersén, Annelie
    Högskolan i Jönköping, HLK, Livslångt lärande/Encell.
    When 'they' become 'us'2010Konferensbidrag (Refereegranskat)
    Abstract [en]

    This paper elaborates on how representations changes when social identity does. Social representations are not static, representations can change over time, together with the identity. Social identity is not only based on how members of a group represent themselves, but also how the group is represented by others. It is also a representation of ‘we’ as something that is not ‘them’. In my research, I found out that the perception of ‘us’ as folk high school participants is instrumental in the formation of ‘they’, involving, among others, university students. Social representations of university among folk high school participants are often formed by second-hand and reproduced experiences, as participants themselves have not yet studied at university. Most of them have neither visited a university, or know any current or former university students. The folk high school identity is only the object of association during a very short period in a person’s life, for only one or a couple of years, which means that a change of education also leads to a rapid change between identities, i.e. what was previously referred to as ‘they’, becomes ‘us’. However, the key question addressed in this paper is what happens then?

    This study includes an association study with one hundred participants taking the folk high school general course. In this study, I asked the participants about their associations regarding the words folk high school and university. Five years after the participants from the first association study finished folk high school I called them up and asked them again about their associations regarding the terms folk high school and university. Here I found out that the participants who had continued to university studies, in contrast to the result of the earlier study,  do not represent university as a (final) goal. The other two representations who was common among the folk high school participants – university as a (final) step in a stairway and university as not being folk high school – still occur, but in a quiet different form.

  • 189.
    Andersén, Annelie
    Högskolan i Jönköping, HLK, Livslångt lärande/Encell.
    When they becomes us: Att byta identitet från folkhögskoledeltagare till universitetsstudent2010Konferensbidrag (Övrigt vetenskapligt)
  • 190.
    Andersén, Jim
    Swedish Business School at Örebro University, Örebro, Sweden.
    A critical examination of the EO-performance relationship2010Ingår i: International Journal of Entrepreneurial Behaviour & Research, ISSN 1355-2554, E-ISSN 1758-6534, Vol. 16, nr 4, s. 309-328Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose The purpose of this study is to critically analyze the assertion that there is a statistical significant relationship between EO and performance. Design In several publications it has been stated that there is a positive relationship between entrepreneurial orientation (EO) and the performance of a firm. These studies have generally used the same core references, and these seminal contributions are examined critically in this article. The EO-performance relationship is also analyzed in an empirical study, consisting of 172 Swedish SMEs in the manufacturing sector. Findings The result of the literature review is that the notion of a positive EO-performance relationship can be questioned. Earlier studies have neglected some important issues, mainly regarding the use of perceptual performance data, common method biases and survival biases. Some of the conclusions presented are supported by the empirical study. Originality/value The main point of this paper is to show that the relationship between EO and performance is more complicated than previous studies have implied. More care should be taken when generalizing the results of core references and scholars ought to have a more cautious approach when stating that there is a general correlation between EO and performance.

  • 191.
    Andersén, Jim
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    A resource-based taxonomy of manufacturing MSMEs2012Ingår i: International Journal of Entrepreneurial Behaviour & Research, ISSN 1355-2554, E-ISSN 1758-6534, Vol. 18, nr 1, s. 98-122Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – The purpose of this paper is to develop a contemporary resource-based taxonomy of manufacturing micro, small, and medium-sized enterprises (MSMEs) and to relate the findings to other small to medium-sized enterprise (SME) taxonomies and to resource-based theory.

    Design/methodology/approach – Cluster analysis of 186 Swedish manufacturing MSMEs. The cluster analysis is based on resources and capabilities. The cluster variables were identified through case studies and a literature review of contemporary studies in resource-based theory.

    Findings – The cluster analysis resulted in identification of six different clusters: Ikeas, conservatives, technocrats, marketeers, craftsmen, and nomads. The results are related to other SME taxonomies and the usefulness of going beyond the one-dimensional scale of entrepreneurs and non-entrepreneurs is discussed.

    Originality/value – Classifications of firms, for example the Miles and Snow typology, have been used successfully in numerous studies. Also, the resource-based view of the firm has had a great impact on business research and there has been increasing interest in MSMEs. However, there are very few contemporary resource-based taxonomies of MSMEs.

  • 192.
    Andersén, Jim
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    Aggregated social representations, sensemaking and entrepreneurial strategies2010Konferensbidrag (Refereegranskat)
  • 193.
    Andersén, Jim
    Högskolan i Skövde, Institutionen för teknik och samhälle.
    Protective capacity and absorptive capacity: Managing the balance between retention and creation of knowledge-based resources2012Ingår i: The Learning Organization, ISSN 0969-6474, Vol. 19, nr 5, s. 440-452Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – In order to understand the pros and cons of an open organization regarding the flow of knowledge between firms, this paper introduces the concept of “protective capacity”. The purpose of the paper is to elaborate the concept of “protective capacity” especially in relation to absorptive capacity, by presenting a number of propositions.

    Design/methodology/approach – Literature on mainly interfirm relationships, absorptive capacity and resources-based theory are reviewed and combined.

    Findings – Protective capacity is defined as the “capacity to sustain, or to reduce the speed of depreciation of knowledge-based resources by preventing knowledge from being identified, imitated, and/or acquired by direct or indirect competitors”. Owing to the strong moderating factor of organizational openness, it is argued that protective capacity is inversely related to absorptive capacity. A number of propositions that can explain and moderate the inverse relationship between protective capacity and absorptive capacity are elaborated and discussed. These propositions concern organizational openness, knowledge management practices, realized and potential absorptive capacity, and dyadic relationships.

    Originality/value – Acquiring external knowledge is a key feature of knowledge management. In order for a firm to absorb external knowledge, it is generally argued that it has to be open towards the environment. However, according to resource-based theory, firms have to safeguard their knowledge by, for example, having a secluded organization, thereby enhancing the uncertainty associated with tacit knowledge in order to sustain their competitive advantages. Whereas numerous studies have discussed the capacity to absorb knowledge, few studies have analyzed the capacity to protect knowledge.

  • 194.
    Andersén, Jim
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Resource orchestration of firm-specific human capital and firm performance: the role of collaborative human resource management and entrepreneurial orientation2019Ingår i: International Journal of Human Resource Management, ISSN 0958-5192, E-ISSN 1466-4399Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Firm-specific human capital (HC) is widely recognised as the most important resource for superior firm performance. Contemporary literature on the resource-based view (RBV) and resource orchestration has stressed the importance of organising resources, such as firmspecific HC, in order to fully exploit them. However, companies with idiosyncratic resources cannot rely on established resource exploitation practices, making the exploitation of firmspecific HC a complex issue. Nevertheless, few studies have empirically examined how to orchestrate firm-specific HC. Therefore, the aim of this study is to examine how resource orchestration – operationalised as collaborative human resource management (CHRM) and entrepreneurial orientation (EO) both individually and combined – moderates the relationship between firm-specific HC and firm performance. Based on a sample of 151 Swedish manufacturing firms, the findings demonstrate that CHRM and EO do not independently influence the relationship between firm-specific HC and performance. However, firms with firm-specific HC benefit from either being highly entrepreneurial and relying on CHRM or being non-entrepreneurial and not focusing on CHRM; they perform worst if they are entrepreneurial without using CHRM. Whereas previous RBV-studies on resource exploitation have mainly stressed that HC has to be exploited, this study contributes to the RBV by examining how firm-specific HC should be exploited.

  • 195.
    Andersén, Jim
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    Resource-based competitiveness: managerial implications of the resource-based view2010Ingår i: Strategic Direction, ISSN 0258-0543, E-ISSN 1758-8588, Vol. 26, nr 5, s. 3-5Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose:                           

    The purpose of this article is to identify and discuss the practical implications of the resource based-view of the firm.

    Methodology:                   

    Review of relevant literature.

    Findings:                           

    A number of recommendations are put forward and the practical implications constitute the main findings of this study.

    Practical implications:     

    The implications can be summarized by these recommendations: Diversify based on capabilities and not on the markets you are currently serving, focus on creating value together with your customers based on your resources instead of offering a set of products, integrate HRM practices with strategic management processes. The complexity of imitating resources is also discussed.

    Originality:                      

    Few publications have set out to develop implications of the resource-based view from a CEO’s point of view. This paper provides an easy-to-access review and summary of some of the main implications of the resource-based view.

  • 196.
    Andersén, Jim
    Högskolan i Skövde, Institutionen för handel och företagande.
    SHRM, employee wellbeing and firm performance: Some initial propositions on the relationships and identification of moderating variables2013Ingår i: Proceedings of the 23rd International Business Research Conference, 2013Konferensbidrag (Refereegranskat)
  • 197.
    Andersén, Jim
    Swedish Business School, Örebro University, Örebro, Sweden.
    Strategic resources and firm performance2011Ingår i: Management Decision, ISSN 0025-1747, E-ISSN 1758-6070, Vol. 49, nr 1, s. 87-98Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – Numerous studies have set out to examine the relationship between strategic resources and firm performance. The traditional VRIO attributes have been the point of departure in most resource-based studies. This paper sets out to argue that the relationship between resources and performance is more complex. Thus, the purpose of this paper is to illustrate the complex relationship between a strategic resource and firm performance by providing an overview of different factors that can influence this relationship.

    Design/methodology/approach – Relevant literature is reviewed and discussed.

    Findings – It was found that five criteria must be fulfilled for resources to generate superior performance. These are identified and discussed. These criteria fit with existing resources, management capability, marketing capability, firm appropriation of rent, and non-competitive disadvantages.

    Research limitations/implications – By using the criteria identified, resource-based theory can become less tautological. Also, the criteria highlight the importance of resource utilization and appropriation of resource-based rents.

    Practical implications – The paper could contribute to an increased awareness among practitioners of the importance of focusing on factors which are additional to the VRIO-attributes when analyzing potential strategic resources. The criteria provide an easy-to-access framework for strategic analysis.

    Originality/value – Whereas some specific aspects of the relationship between the possession of resources and firm performance have been reviewed in some RBT contributions, few studies have addressed the issue using a more holistic approach. Thus, this paper affords a broader approach on the relationship between strategic resources and firm performance.

  • 198.
    Andersén, Jim
    Mälardalens högskola, Ekonomihögskolan.
    Strategiska resurser och långvarig lönsamhet: En resursbaserad modell för varaktiga konkurrensfördelar i små tillverkningsföretag2005Doktorsavhandling, monografi (Övrigt vetenskapligt)
  • 199.
    Andersén, Jim
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    The absorptive capacity of family firms - how familiness affects potential and realized absorptive capacity2015Ingår i: Journal of Family Business Management, ISSN 2043-6238, E-ISSN 2043-6246, Vol. 5, nr 1, s. 73-89Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose

    Absorptive capacity is a key competitive advantage and is defined as the capacity to absorb knowledge from the environment. Although some studies have examined how various antecedents to absorptive capacity differ between family firms and non-family firms, no studies have set out to specifically analyze absorptive capacity in the context of family firms. This paper discusses the ability of family firms to absorb external knowledge by analyzing the relationship between “familiness” and “absorptive capacity”.

    Design/methodology/approach

    By reviewing and combining studies on absorptive capacity and knowledge-management practices of family firms, new insights into the absorptive capacity of family firms are developed.

    Findings

    It is argued that due to higher levels of social capital, familiness is positively related to the ability to transform and use external knowledge (i.e. realized absorptive capacity). However, firms with high levels of familiness are likely to be inferior in acquiring and assimilating external knowledge (i.e. potential absorptive capacity).

    Originality/value

    Although previous studies have analyzed various knowledge-management practices of family firms, no studies have set out to specifically explore how familiness affects various dimensions of absorptive capacity.

  • 200.
    Andersén, Jim
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    The Competitiveness of Chinese SMEs2010Ingår i: Business, Finance and Economics of China / [ed] Lian Guo, Fai Zong, New York: Nova Science Publishers, Inc., 2010, s. 129-141Kapitel i bok, del av antologi (Övrigt vetenskapligt)
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