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  • 101.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Edvardsson, Ingi Runar
    School of Business, University of Iceland, Reykjavik, Iceland.
    Bruns, Guido
    Fågelås Bygg, Hjo, Sweden.
    Sustainable Knowledge Management and the Outsourcing of Core Competences—Does that Fit Together?: Initial Insights from a Literature Review2015Inngår i: Sustainable Operations Management: Advances in Strategy and Methodology / [ed] Andrea Chiarini, Springer, 2015, s. 15-35Kapittel i bok, del av antologi (Fagfellevurdert)
    Abstract [en]

    The issue of sustainability has been frequently discussed in recent years. Knowledge and its management represent aspects that fit nicely with one of the underlying conditions of sustainability, i.e. durability. Indeed, proper knowledge management can help firms in coping with present and future business challenges. The outsourcing of secondary business functions has become popular with many firms. What is increasingly present is the outsourcing of knowledge competences that is the firms’ core competences. This trend means a challenge for both the firms’ knowledge management and their sustainability. Against this background, the purpose of this paper is to review extant research on the outsourcing of knowledge competences to establish our body of knowledge and to identify gaps justifying further research activities. The study is based on a systematic review of peer reviewed empirical articles on the outsourcing of knowledge competences. This proceeding proves evidence that there are a small number of papers addressing outsourcing and its consequences for knowledge management (KM) sustainability. The recommendations derived from the findings can assist researchers, managers and consultants to better understand the link between knowledge competence outsourcing and KM sustainability. This increased understanding can particularly be useful for managers as better decisions will be possible.

  • 102.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Edvardsson, Ingi Runar
    School of Business, University of Iceland, Reykjavik, Iceland.
    Bruns, Guido
    Incipere, Düsseldorf, Germany.
    Sustainable organisations and knowledge process outsourcing: Conditions for success2015Inngår i: International Journal of Knowledge and Learning, ISSN 1741-1009, E-ISSN 1741-1017, Vol. 10, nr 2, s. 110-123Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The outsourcing of knowledge processes has become a popularbusiness practice. This situation provides both new opportunities and threats forfirms’ and their development. In this context, it would be interesting to discussthe link between knowledge process outsourcing (KPO) and sustainableorganisations that pursue not only economic issues but also social andenvironmental ones. Against this background, the purpose of this paper is toreview extant research on KPO and bring it together with the concept ofsustainable organisations. To do so, the paper relied on a combination of recentreviews of scholarly papers on KPO. This proceeding enabled the identificationof three main conditions that need to be fulfilled in order to increase the successof the integration of the two terms. The conditions are governance, partnershipand organisation members. The recommendations derived from the findingscan assist researchers and other actors in better understanding the requirementsof KPO for sustainable organisations.

  • 103.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Evangelista, Pietro
    Research Institute on Innovation and Services for Development (IRISS), National Research Council (CNR), Naples, Italy.
    Exploring knowledge management practices in third-party logistics service providers2018Inngår i: Vine: The Journal of Information and Knowledge Management Systems, ISSN 0305-5728, E-ISSN 1474-1032, Vol. 48, nr 2, s. 162-177Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose – The aim of this paper is to explore knowledge management (KM) practices implemented by third-party logistics service companies (3PLs) and the main barriers slowing down the adoption of such practices.

    Design/methodology/approach – The methodological approach used in this paper is based on a multiple case study analysis involving a set of 3PLs operating in Italy and Sweden.

    Findings – In spite of some adoption, our findings suggest that 3PLs are not sufficiently realizing the full potential of KM. Our evidence also indicates that there is a link between the type of 3PL company (in terms of the breadth and complexity of the services supplied) and the sophistication of KM tools adopted.

    Research limitations/implications – From a practical point of view, the findings may help the management of 3PL companies to take a more strategic approach to KM and thus its contribution to the firms´ overall goals. Additionally, it is critical to conduct a careful analysis of current and future KM needs to identify the most suitable KM solutions linked to the specific characteristics of the business in which 3PLs operate. From a research point of view, further research should focus on the validation of the link between the number and sophistication of KM tools used and the breadth of services supplied. Further research should also focus on exploring how KM can support 3PL companies in enhancing their performance.

    Originality/value – This study provides fresh insights into the adoption of KM practices in logistics service organizations. The findings advance the limited body of knowledge regarding this topic and contribute to the further development of the study of KM.

  • 104.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande. Högskolan i Skövde, Institutionen för handel och företagande.
    Evangelista, Pietro
    Institute on Innovation and Services for Development (IRISS), National Research Council (CNR), Naples, Italy.
    Logistics knowledge management: state of the art and future perspectives2018Inngår i: Knowledge Management Research & Practice, ISSN 1477-8238, E-ISSN 1477-8246, Vol. 16, nr 4, s. 427-434Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This position paper is interested in determining the current state of research on knowledge management (KM) in logistics, By emphasising the important role of logistics at global level, the authors of the position paper present latest research that has addressed KM in logistics. This makes it possible to propose a number of promising future research avenues in order to foster more rigour research on KM in logistics, which is still underdeveloped.

  • 105.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande. Department of Business Administration, Universidad del Pacifico, Lima, Peru.
    Hinteregger, Christoph
    School of Management, University of Innsbruck, Innsbruck, Austria.
    Temel, Serdal
    Science and Technology Centre/Department of Innovation and Entrepreneurship, Ege University, Izmir, Turkey.
    Yesilay, R. Baris
    Aviation Higher Vocational, Ege Universitesi, Izmir, Turkey.
    Insights from the later stage of the new product development process: findings from Turkey2018Inngår i: European Journal of Innovation Management, ISSN 1460-1060, E-ISSN 1758-7115, Vol. 21, nr 3, s. 456-477Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose – The understanding of the later stage (i.e. the exploitation phase) in the new product development (NPD) process by companies from emerging markets is underdeveloped. The purpose of this paper is to address this lack and, by drawing upon a dataset from Turkish firms, explore how different factors affect the exploitation phase of the NPD process.

    Design/methodology/approach – Multiple hierarchical regression analyses were carried out on a sample of 671 Turkish firms operating in five industries (i.e. information and communication technologies, biomedical, machinery, chemical and plastic, and food and beverage) in the Izmir region (Turkey) to test the hypotheses.

    Findings–Results reveal major differences regarding human capital, leadership, marketing capabilities, and business and institutional networks in terms of the commercialization of newly developed products in domestic and international markets. Originality/value – By focusing on the exploitation stage, this paper extents the growing research efforts to study the NPD process of companies in emerging economies other than China by using primary data from Turkey.

  • 106.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande. Högskolan i Skövde, Institutionen för handel och företagande.
    Hinteregger, Christoph
    School of Managementm, University of Innsbruck, Austria.
    Zieba, Malgorzata
    Department of Management, Faculty of Management and Economics, Gdańsk University of Technology, Poland.
    The linkage between knowledge risk management and organizational performance2019Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 105, s. 1-10Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The purpose of this study is to examine the effect of knowledge risk management (KRM) on organizationalperformance, with measures considered as “softer” measures of performance, i.e. innovativeness, responsiveness,sustainability, and agility. Data were collected using an online questionnaire sent to private and public orga-nizations located all over the world. The analysis and hypotheses testing were performed using structuralequation modeling. The results showed that KRM positively affects organizational success, sustainability,growth, innovativeness, and agility, however, KRM does not show any positive effect on the responsiveness oforganizations. The results can help managers and owners to a better understanding of the linkage between KRMand organizational performance. They could use the results to design their KRM practices accordingly. To theauthors' best knowledge, this paper is the first empirical study that has investigated the relationship betweenKRM and organizational performance with a broad organization sample.

  • 107.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Leyer, Michael
    University of Rostock, Rostock, Germany.
    A framework for using social media channels in knowledge exchange with customers2015Inngår i: Proceedings of the LWA 2015 Workshops: KDML, FGWM, IR, and FGDBTrier, Germany, October 7-9, 2015 / [ed] Ralph Bergmann, Sebastian Görg & Gilbert Müller, 2015, s. 272-278Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Social media channels become more and more important for serviceproviders in contacting customers. Given the variety of offers it is important tounderstand the contribution of social media channels to knowledge exchangewith customers. We analyse the requirements of customer contact in service provisionand develop a framework how different social media channels can be usedfor knowledge exchange. In particular, we show from the perspective of serviceproviders how these organisations may apply different social media channels indifferent stages of service processes.

  • 108.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande. Universidad del Pacifico, Lima, Peru.
    Lindvall, Birgitta
    Project Vision, Skövde.
    Bruns, Guido
    Building and Construction Company Located in the Lake Constance Region, Germany.
    Knowledge risk management in the public sector: insights into a Swedish municipality2018Inngår i: Journal of Knowledge Management, ISSN 1367-3270, E-ISSN 1758-7484Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose

    This study aims to contribute to the understanding of knowledge risk management (KRM) and a range of related knowledge management practices in the public sector through a case study conducted in a Swedish municipality.

    Design/methodology/approach

    A single case study was conducted in a Swedish municipality involving two offices. Data were collected through an online survey, group interviews and group exercises involving members of the offices who represented different functions, roles and age groups.

    Findings

    The findings underline the need for a systematic approach to KRM for being in a position to continuously deliver the municipality’s products and services, specifically against the knowledge challenges ahead. In addition, the authors identified a number of internal and external factors that are challenging KRM.

    Research limitations/implications

    Data were collected from a single case study, to generalize the findings future research should study additional local governments.

    Practical implications

    A holistic KRM framework is proposed intended to help managers tackle present and future challenges in the public sector.

    Originality/value

    The study contributes to the underdeveloped field of KRM by providing insights into KRM and KRM-related activities found in a Swedish municipality.

  • 109.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Mention, Anne-Laure
    Innovation Economics & Service Valuation, Head of Unit, INNOFinance Program Manager, Centre de Recherche Public Henri Tudor, Luxembourg – Kirchberg, Luxembourg.
    Poutanen, Petro
    Department of Communication, University of Helsinki, Helsinki, Finland.
    Service innovation and its impact: What do we know about?2015Inngår i: Investigaciones Europeas de Direccion y Economia de la Empresa, ISSN 1135-2523, Vol. 21, nr 2, s. 65-72Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Despite the growing body of literature concentrating on service innovation, empirical research focusing on measuring its impact, mainly at firm-level, remains scarce. Adopting the perspective that the ability to monitor the service innovation process and to assess its impact is a pre-condition to properly manage it, we conduct a literature review of recent empirical studies on the measurement of service innovation to ascertain our current body of knowledge. We restrict our review to the period covering 2006 to 2014, as previous research has been extensively covered by Adams, Bessant, and Phelps (2006) and concentrate on published empirical academic articles which clearly examine “service innovation” and its impact on performance. Relying on several inclusion and exclusion criteria, thirteen empirical studies were retained and are discussed in this paper. Although this study does not claim to be exhaustive, it shows that knowledge on the relationship between service innovation and performance is limited and that this area of research deserves further scrutiny. We conclude with some avenues for further research, in view of stimulating more research in this promising yet emerging field.

  • 110.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Roth, SteffenESC Rennes School of Business, France.
    International Journal of Entrepreneurship and Small Business: Special Issue on: "Entrepreneurship: Made in German (Language)"2018Collection/Antologi (Fagfellevurdert)
    Abstract [en]

    German is hip again. German is not only the most widely spoken native language in the European Union, but there is also a global increase in persons interested in learning German as a foreign language. Moreover, the German language area has for decades now been a major growth engine of the global economy.

    Against this backdrop, the aim of this special issue is to get a better understanding of the stories, reasons and antecedents behind this successful development.

  • 111.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande. Universidad del Pacίfico, Lima, Peru.
    Temel, Serdal
    Ege University, İzmir, Turkey.
    Open Innovation and Knowledge Management in SMEs: What Comes Next?2018Inngår i: Open Innovation and Knowledge Management in Small and Medium Enterprises / [ed] Susanne Durst, Serdal Temel, Helio Aisenberg Ferenhof, Singapore: World Scientific, 2018, s. 207-217Kapittel i bok, del av antologi (Fagfellevurdert)
    Abstract [en]

    The aim behind this final chapter is to propose and discuss a number of topics that could build the basis for future research regarding the interplay between knowledge management (KM) and open innovation (OI) in SMEs.

  • 112.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande. Universidad del Pacίfico, Lima, Peru.
    Temel, Serdal
    Ege University, İzmir, Turkey.
    Aisenberg Ferenhof, Helio
    Universidade Federal de Santa Catarina, Campus Reitor, João David Ferreira Lima, Florianópolio, Brazil.
    Introduction2018Inngår i: Open Innovation and Knowledge Management in Small and Medium Enterprises / [ed] Susanne Durst, Serdal Temel, Helio Aisenberg Ferenhof, Singapore: World Scientific, 2018, s. 1-4Kapittel i bok, del av antologi (Fagfellevurdert)
  • 113.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Temel, SerdalEge University, Turkey.Aisenberg Ferenhof, HelioFederal University of Santa Catarina, Brazil.
    Open Innovation and Knowledge Management in Small and Medium Enterprises2018Collection/Antologi (Fagfellevurdert)
    Abstract [en]

    The book studies the interplay between open innovation and knowledge management issues in small and medium-sized enterprises (SMEs). With the proliferation of the open innovation paradigm and against the backdrop of increasing external knowledge transfer activities, knowledge management is more important than ever for innovation and firm performance of any type of organization. In fact, knowledge management is no longer a pure intra-organizational activity but constitutes a vital interface function between the organization and its external partners/stakeholders.

    Throughout the book, readers will obtain both a broad overview of the two main concepts namely open innovation and knowledge management and its interplay. In addition, research will be presented which will help the readers to develop and/or expand their understanding of the phenomenon. This broad approach can also support in broadening the mindset regarding the topic under investigation and its application. Thereby, this book will primarily focus on SMEs and their approach with respect to the interplay in question.

    In order to achieve the above-mentioned aim, the book consists of ten chapters that are assigned to three parts. Part 1 introduces to the main concepts, namely, SMEs, Open Innovation, Knowledge Management, and the interplay between open innovation and knowledge management in SMEs. This is followed by Part 2, which provides empirical research insights into the phenomenon of interest. The book concludes with Part 3 which addresses promising future avenues regarding the study of open innovation and knowledge management in SMEs. All the chapters are written by leading international researchers in the respective fields, which makes the book a unique piece of work.

  • 114.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Temel, Serdal
    Ege University Department of Innovation and Entrepreneurship, Ege University Science and Technology Center, Izmir, Turkey.
    Hinteregger, Christoph
    University of Innsbruck, Innsbruck, Austria.
    Yesilay, Rustem Baris
    Ege University Aviation Higher Vocational School, Sarnic, Gaziemir, Izmir, Turkey.
    New Product Introduction in Turkish Firms: Insights Across Sectors2017Inngår i: International Journal of Innovation and Technology Management (IJITM), ISSN 0219-8770, Vol. 4, nr 3, artikkel-id 1750011Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Continued new product introduction (NPI) concerns all companies regardless if they are from advanced economies or emerging ones. Our understanding of NPI in emerging economies is still in the development phase. There is also a lack of studies of variations across sectors relating to determinants of NPI in particular. This study addresses these lacks and, drawing upon a dataset from Turkish companies, it explores whether there are di®erences regarding infuential factors on the introduction of new products or services across sectors. Results reveal major differences with regard to human capital, social capital, and leadership capital.

  • 115.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Temel, Serdal
    Yesilay, R. Baris
    Introduction of new products - Insights from Turkish companies2015Inngår i: Culture, Innovation and Entrepreneurship: connecting the knowledge dots / [ed] J. C. Spender, G. Schiuma & A. Vito, Matera: Institute of Knowledge Asset Management (IKAM) , 2015, s. 197-Konferansepaper (Fagfellevurdert)
  • 116.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Yip, Jessica
    The Hong Kong Polytechnic University.
    Lee, Rongbin W. B.
    The Hong Kong Polytechnic University.
    SME Succession Planning and Knowledge Loss Assessment2015Inngår i: Knowledge Management for Competitive Advantage During Economic Crisis / [ed] Patricia Ordoñez de Pablos, Lluis Jovell Turró, Robert D. Tennyson, Jingyuan Zhao, Hershey, PA: IGI Global, 2015, s. 282-298Kapittel i bok, del av antologi (Fagfellevurdert)
    Abstract [en]

    The aging workforce will soon lead to a number of retirements in Small and Medium-Sized Enterprises(SMEs) that cannot be compensated for by the decreasing pool of succeeding individuals. Consequently,SMEs need to find ways to cope with the demographic challenge and its possible consequences. Otherwise,its capability to act is at risk in situations when critical staff is leaving. This clearly illustrates the needfor a proper succession planning. One that takes into consideration the knowledge at stake. The aim ofthis chapter is to draw attention to the danger of knowledge loss as a consequence of an aging workforceand to discuss three approaches SMEs can use to better understand the knowledge at risk. Set againstthe importance of SMEs in most of the world, the study´s results provide relevant insights into how tocope with knowledge at risk in order to secure the firms´ survivability.

  • 117.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Zieba, Malgorzata
    Department of Management, Gdansk University of Technology, Poland.
    Knowledge risks: towards a taxonomy2017Inngår i: International Journal of Business Environment, ISSN 1740-0589, E-ISSN 1740-0597, Vol. 9, nr 1, s. 51-63Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The paper aims to identify, describe and analyse knowledge risksorganisations might face and based on this, proposes a taxonomy of knowledgerisks. To achieve this goal, a literature review was conducted. After the analysisof the existing material, it was possible to divide knowledge risks into twocategories: internal (originating from the inside of the organisation) andexternal (originating from the outside of the organisation). Some of thepresented knowledge risks appear to have an incidental character (e.g.,knowledge spillover, knowledge leakage or knowledge waste), while others areof a continued nature (e.g., knowledge attrition or risks connected withknowledge work).Our study is not only timely but also relevant for initiating increased andrigorous research activities in the field of knowledge risks. The proposedtaxonomy will also help organisations in concentrating on their crucialknowledge and in finding ways to prevent or reduce these risks.

  • 118.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande. Högskolan i Skövde, Institutionen för handel och företagande.
    Zieba, Malgorzata
    Management, Gdansk University of Technology, Gdansk, Poland.
    Mapping knowledge risks: towards a better understanding of knowledge management2019Inngår i: Knowledge Management Research & Practice, ISSN 1477-8238, E-ISSN 1477-8246, Vol. 17, nr 1, s. 1-13Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This conceptual paper aims to identify, present, and analyze potential knowledge risks organizations might face. With the growing complexity of organizational environments and the plethora of new knowledge risks emerging, this critical but under-researched field of knowledge management (KM) deserves closer attention. The study is based on a critical analysis of the extant literature devoted to knowledge risks, discusses potential outcomes of these risks and proposes a concept map of knowledge risks. The map shows a number of knowledge risks organizations should be aware of. Knowledge risks can be assigned to three categories: human, technological and operational. The research is the first systematic and comprehensive review of knowledge risks at the organizational level. By aggregating and consolidating the knowledge risks covered, the study does not only provide a knowledge risk taxonomy but also promising directions for future research. The study also contributes to a more comprehensive understanding of KM.

    Fulltekst (pdf)
    fulltext
  • 119.
    Durst, Susanne
    et al.
    Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande. Högskolan i Skövde, Institutionen för handel och företagande.
    Zieba, Malgorzata
    Gdansk University of Technology, Gdansk, Poland.
    Aisenberg Ferenhof, Helio
    Federal University of Santa Catarina, Brazil.
    Knowledge Risk Management in Organizations2018Inngår i: IFKAD 2018 - Societal Impact of Knowledge and Design, Delft, 2018Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Purpose – Shorter product life cycles, greater demands from consumers for sustainable and eco-friendly products and services, and thus the need for constant market observation make today’s business environment a rather complex one, the one that is characterized not only by a number of opportunities but also by a number of risks. These risks are increasingly related to knowledge which, in turn, underlines the need for an updated approach to risk management, i.e. one that covers knowledge risks as well. Although the role of knowledge in organizational performance is generally acknowledged and has been explored vastly, the study of risks related to knowledge or knowledge risk management is still in its infancy. Indeed, we lack an in-depth understanding of how organizations perceive and manage the possible downsides of knowledge. Therefore, the aim of this paper is to empirically investigate knowledge risk management in organizations.  

    Design/methodology/approach – An international sample of organizations is surveyed to understand how knowledge risks are managed, what knowledge risks are managed and what tools and methods are used to manage these knowledge risks.

    Originality/value – To the best of the authors’ knowledge, no quantitative study on knowledge risk management in organizations has been conducted and published in academic journals. Moreover, it is the first complex study dealing with a large number of potential knowledge risks, previous studies have tended to deal with one or two knowledge risks only (e.g. knowledge hiding, knowledge loss or knowledge spillover).

    Practical implications – The results of the study provide insights into the risk management of knowledge as well as knowledge risks that are managed by organizations of different size and from different sectors. Additionally, an overview of methods used to manage knowledge risks is made available. Based on the findings, managers and company owners can develop actions in order to improve their approach to knowledge risk management. 

     

  • 120.
    Dávila, Guillermo Antonio
    et al.
    Department of Knowledge Engineering and Management, Federal University of Santa Catarina, Campus Universitario Trindade, Florianópolis/SC, Brazil.
    Durst, Susanne
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Varvakis, Gregorio
    Department of Knowledge Engineering and Management, Federal University of Santa Catarina, Campus Universitario Trindade, Florianópolis/SC, Brazil.
    Knowledge Absorptive Capacity, Innovation, and Firm’s Performance: Insights From the South of Brazil2018Inngår i: International Journal of Innovation Management, ISSN 1363-9196, E-ISSN 1757-5877, Vol. 22, nr 2, artikkel-id UNSP 1850013Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This paper aims to verify the relationships that may exist between knowledge absorptive capacity (ACAP), innovation performance, and organisational performance in Brazilian firms. A sample of 111 firms from Southern Brazil was surveyed and PLSSEM was used to test the theoretical hypotheses. The relevance of ACAP for innovation and organisational performance is supported. The research also shows that realised ACAP has more influence on innovation performance compared with potential ACAP. Some guidelines for furthering ACAP models suitable for developing countries are provided as well. The findings are a good reference for practitioners as they identify possible actions which can enhance ACAP and thereby contribute to improving innovativeness and performance. This research complements earlier studies which called for the exploration of the role of ACAP on innovation performance and firm’s competitiveness in developing countries, and it opens new avenues for multidisciplinary research.

  • 121.
    Edström, Anders
    et al.
    University of Borås.
    Oudhuis, Margareta
    University of Borås.
    Ljungkvist, Torbjörn
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Brorström, Björn
    University of Borås.
    Regional Resilience2018Inngår i: The Resilience Framework: Organizing for Sustained Viability / [ed] Stefan Tengblad, Margareta Oudhuis, Singapore: Springer, 2018, s. 213-229Kapittel i bok, del av antologi (Fagfellevurdert)
  • 122.
    Edvardsson, Ingi Runar
    et al.
    School of Business, University of Iceland, Reykjavik, Iceland.
    Durst, Susanne
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Outsourcing, Knowledge, and Learning: A Critical Review2017Inngår i: International Journal of Knowledge-Based Organizations, ISSN 2155-6393, Vol. 7, nr 2, s. 13-26, artikkel-id 2Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This paper aims to review research that determines the influence of outsourcing on knowledge management and learning, a process which will help identify new research opportunities and contribute to the further development of outsourcing theory. The study consists of a review of 34 refereed articles on outsourcing in relation to knowledge management and learning. The findings were summarised in a number of hypotheses and two conceptual models which highlight the contribution of outsourcing to either competitive advantage or disadvantage. This study may not have enabled a complete coverage of all peer reviewed articles in the field of outsourcing in relation to learning and knowledge management. Yet, it seems reasonable to assume that the review process covered a large share of studies available. To the best of the authors' knowledge, no literature review on this topic has previously been published in academic journals.

  • 123.
    Edvardsson, Ingi Runar
    et al.
    School of Business, University of Iceland, Reykjavik.
    Durst, Susanne
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Outsourcing of knowledge processes: a literature review2014Inngår i: Journal of Knowledge Management, ISSN 1367-3270, E-ISSN 1758-7484, Vol. 18, nr 4, s. 795-811Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose – This paper aims to review research on outsourcing of knowledge processes to establish the current body of knowledge and, on this basis, to identify gaps in our understanding. This action will justify further research activities and clarify where no future research is currently needed. Design/methodology/approach – The study consists of a systematic review of 24 refereed empirical articles on outsourcing of knowledge processes. Findings – Five themes were identified: outsourcing of knowledge processes, outsourcing and collaborative agreements between knowledge-based firms, factors affecting successful knowledge outsourcing, knowledge management and knowledge outsourcing and other outsourcing issues. There seems to be a lack of understanding concerning knowledge process outsourcing. Research limitations/implications – This study may not have enabled a complete coverage of all empirical articles in the field of knowledge process outsourcing. Yet, it seems reasonable to assume that the review process covered a large share of studies available. Originality/value – To the best of the authors’ knowledge, no systematic literature review on this topic has previously been published in academic journals.

  • 124.
    Edvardsson, Ingi Runar
    et al.
    University of Iceland.
    Durst, Susanne
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    The impact of outsourcing on knowledge and learning in organisations2018Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This theoretical paper reviews extant research to determine the impact of outsourcing on knowledge and learning in organisations. The study is based on a review of 41 peer-reviewed articles on outsourcing in relation to knowledge and learning. The literature has identified some opportunities related to outsourcing, such as a focus on core competences, organisational learning, shorter design cycle time and quality improvements. Risks have also been related to outsourcing, including knowledge loss, knowledge drainage, organisational learning problems, loss of trust, decreased quality and diminished innovation. The paper ends by highlighting a number of new research opportunities which in turn can contribute to the further development of the fields of outsourcing, knowledge, and learning.

  • 125.
    Edvardsson, Ingi Runar
    et al.
    School of Business, University of Iceland, Reykjavik, Iceland.
    Durst, Susanne
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Universities and knowledge-based development: a literature review2017Inngår i: International Journal of Knowledge-Based Development, ISSN 2040-4468, E-ISSN 2040-4476, Vol. 8, nr 2, s. 105-134Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Universities are considered as the central actors for developing knowledge needed to drive economic growth and development, thus it is important to study how well universities manage this role. In particular against the background of knowledge-based developments which have increased lately. Therefore, the aim of the paper is to review research on universities and knowledge-based development in order to identify gaps in our understanding. In accordance with this aim, the following research questions were formulated: Which areas are researched? What is the gap in the literature? What are the main findings of the reviewed studies? What are possible directions for further research in the field? We propose the approach of a literature review for the period 1997–2016 in order to answer the question on the role of universities in knowledge-based development. The review resulted in 49 empirical studies, and four main themes were identified: knowledge transfer from universities to industry, universities as component of knowledge city design, universities and knowledge-based development, and university-industry collaboration. The paper concludes with a research agenda highlighting several promising areas for future research.

  • 126.
    Eriksson, Erik
    et al.
    Department of Technology Management and Economics, Centre for Healthcare Improvement, Chalmers University of Technology, Gothenburg, Sweden.
    Andersson, Thomas
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande. Department of Technology Management and Economics, Centre for Healthcare Improvement, Chalmers University of Technology, Gothenburg, Sweden.
    Hellström, Andreas
    Department of Technology Management and Economics, Centre for Healthcare Improvement, Chalmers University of Technology, Gothenburg, Sweden.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande. Department of Technology Management and Economics, Centre for Healthcare Improvement, Chalmers University of Technology, Gothenburg, Sweden.
    Lifvergren, Svante
    Department of Technology Management and Economics, Centre for Healthcare Improvement, Chalmers University of Technology, Gothenburg, Sweden.
    Collaborative Public Management: Coordinated Value Propositions among Public Service Organisations2020Inngår i: Public Management Review, ISSN 1471-9037, E-ISSN 1471-9045, Vol. 22, nr 6, s. 791-812Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Drawing from collaborative public management, this article seeks to contribute topublic service logic by focusing on what precedes the public service user’s realizationof value: the value proposition. A new care model for elderly people with multiplechronic diseases shows that coordinators with an inter-organizational mission, ver-tical and horizontal supporting structures, trust established through relationships,and recognition of service systems’embeddedness in social systems are pivotal forthe ability of public service organizations to develop coordinated value propositions.The contribution to policy and practice is an increased understanding of a coherent,rather than fragmented, welfare system for users/citizens.

    Fulltekst (pdf)
    fulltext
  • 127.
    Eriksson, Erik
    et al.
    Chalmers University of Technology.
    Hellström, Andreas
    Chalmers University of Technology.
    Andersson, Thomas
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande. Chalmers University of Technology.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Beyond Sickcare: Collaborative Value Creation Emphasizing Health in Healthcare2018Konferansepaper (Fagfellevurdert)
  • 128.
    Eriksson, Erik Masao
    et al.
    Department of Technology Management and Economics/Centre for Healthcare Improvement, Chalmers University of Technology, Sweden.
    Hellström, Andreas
    Department of Technology Management and Economics/Centre for Healthcare Improvement, Chalmers University of Technology, Sweden.
    Andersson, Thomas
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande. Department of Technology Management and Economics/Centre for Healthcare Improvement, Chalmers University of Technology, Sweden.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Lifvergren, Svante
    Department of Technology Management and Economics/Centre for Healthcare Improvement, Chalmers University of Technology, Sweden / Skaraborg Hospital Group, Sweden.
    Conradi, Nils
    Regional Cancer Centre West, Sweden.
    Post-New Public Management in Public Healthcare: Recycled, Hybridized, Paradigmatic?2019Konferansepaper (Fagfellevurdert)
    Abstract [en]

    New Public Management (NPM) is increasingly used pejoratively and claimed unfit for the complex challenges in contemporary societies, for example aging population structures and, as a result, increased number of cancer patients. Consequently, post-NPM gains increased attention. Drawing from a longitudinal case in Swedish cancer care, the present article seeks to pinpoint post-NPM in public healthcare practice. It is revealed that some post-NPM aspects are recycled by combining traditional public administration (pre-NPM) and NPM aspects: the former’s re-professionalisation is combined with the latter’s foci on performance measures, decentralisation, and accountability. Other post-NPM aspects are hybridizing typical NPM aspects with new (post-NPM) aspects: for instance, customer-focus is taken further to include the patient’s active participation in co-designing services, and standardization is reinterpreted to concern meeting-places rather than efficiency. Yet other aspects are replacing NPM shortcomings: for instance, trust is replacing control, and a systems approach is replacing the intra-organisational focus.

  • 129.
    Eriksson, Nomie
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Challenges in Hospitals Digitalization – Physicians’ and Nurses’ Outlook2017Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Digitalization is sweeping every organization. Also in hospitals patients’ records go through a digitization process to become electronic healthcare record, (EHR).

    Purpose – This study describe physicians and nurses perceptions towards digitization of their work practices. The overall questions is: What are the professionals’ perceptions on how to work with digitalized information systems?

    Design/methodology/approach –The sample consisted of physicians (n=64) and nurses (n=261) working in a Swedish regional hospital. A standardized questionnaire was coupled with free-text options as well. The professionals’ perceptions of EHR were compared with the traditional paper-based records.

    Findings – The professionals reacted with resistance and need more time and more well-developed systems to exercise their new skills. Competence to document in itself is not the problem. The problem is how to perform their new EHR work in daily practise. Communication problems between different systems become obvious. The study shows that performability is important when working with digitization in every day’s practises.

    Practical implications – There are still shortcomings in the quality of the documentation in EHR. Redundant documentations have to be minimized. The communication between systems and information to patient have to be developed. It also important to have more and better work places for professionals’ possibility to perform their skills. Additionally, to increase their knowledge of digitization in healthcare the professionals need continuous training and time to discuss pros and cons with the digitization.

  • 130.
    Eriksson, Nomie
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Followership for Organizational Resilience in Health care2018Inngår i: The Resilience Framework: Organizing for Sustained Viability / [ed] Stefan Tengblad, Margareta Oudhuis, Singapore: Springer, 2018, s. 163-179Kapittel i bok, del av antologi (Fagfellevurdert)
    Abstract [en]

    The resilient organization has the important capability of creating high reliability. In health care, professionals deal with major challenges in terms of new working methods. The chapter describes the introduction of a standardized working method in hospitals, utilizing Lean-oriented work processes. That is different from nurses’ and physicians’ traditional and flexible way of working. These differences in approaches are the subject of the study. The question is: How can followership create and maintain high reliability and resilience in health care? A comparative case study was performed using interviews and steering documents. To maintain and create high reliability, social resources such as followership are important. Followers’ ability to improve, cooperate, and learn turned out to be important characteristics. Organizational resilience depends on these professionals’ ability to manage change.

  • 131.
    Eriksson, Nomie
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Förtroende för vårdens information2018Inngår i: Socialmedicinsk Tidskrift, ISSN 0037-833X, Vol. 95, nr 3, s. 311-320Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [sv]

    Nya teknologier i sjukvården skall ge effektivare informationsflöden och bidra till att behandla patienter snabbare och effektivare. Syftet är att beskriva och analysera professionernas tillit till informationen i den digitala patientjournalen. I en jämförande studie med den tidigare analoga patientjournalen besvarar en enkätundersökning till läkare (n=65) och sjuksköterskor(n=262) (svarsfrekvens 84,7%), tilliten till informationens stöd, möjligheter och utmaningar för professionernas kunskap och förmåga att tillämpa informationen. Den horisontella tilliten mellan professionerna stöder tillit till informationen i patientjournalen. Tilliten är dock låg till att informationen effektiviserar användning av informationen. Det är inte digitalisering i sig som utvecklar tillit till informationen utan tillit mellan dem som arbetar med patienterna. När tilliten mellan professionerna ökar finns möjlighet till ytterligare samarbete i sjukvården.

  • 132.
    Eriksson, Nomie
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Hospital management from a high reliability organizational change perspective: A Swedish case on Lean and Six Sigma2017Inngår i: International Journal of Public Sector Management, ISSN 0951-3558, E-ISSN 1758-6666, Vol. 30, nr 1, s. 67-84Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose – The purpose of this paper is to describe and analyze nurses’ perceptions and evaluations of healthcare developmental work after the introduction of Lean and Six Sigma and, how nurses aspire to maintain a high reliability organization (HRO).

    Design/methodology/approach – Nurses’ roles and the way they respond to new efficiency and quality working methods are crucial. Underlying themes were analyzed from in-depth, semi-structured interviews with (n 17) nurses at two Swedish hospitals.

    Findings – The nurses perceived that Lean worked better than Six Sigma, because of its bottom-up approach, and its similarities with nurses’ well-known work qualities. Nurses coordinate patients care, collaborate in teams and take leadership roles. To maintain high reliability and to become quality developers, nurses need stable resources. However, professional’s logic collides with management’s logic. Expert knowledge (top-down approach) without nurses’ local knowledge (bottom-up approach) can lead to problems. Healthcare quality methods are standardized but must be used with flexibility. However, HROs ensue not only from method quality but also from work attitudes, commitment and continuous work-improvement.

    Practical implications – Management can support personnel in developmental work with: continuous education, training, teamwork, knowledge sharing and cooperation. Authoritarian method structures that limit the healthcare professionals’ autonomy should be softened or abandoned.

    Originality/value – The study uses theoretical concepts from HROs, which were developed for unexpected events, to explain the consequences of implementing Lean and Six Sigma in healthcare.

  • 133.
    Eriksson, Nomie
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Maintaining Healthcare Organizations’ Reliability in Times of Change2014Inngår i: British Academy of Management 2014: Track: Organizational Transformation, Change and Development / [ed] Catherine McCauley-Smith, London, 2014, s. 1-18Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Healthcare organizations should be reliable and resilient when unexpected events occur that create pressure for change. This paper discusses the importance of reliability and resilience when a decision is made to standardize the professionals’ work methods.

    The aim was to explain how healthcare organizations can maintain high reliability in the operations beyond an unexpected event.

    Two qualitative case studies at two hospitals are used to compare the work methods. Semi-structured interviews and follow-up questions were conducted with managers, nurses, and physicians in departments of cardiology and urology. Annual reports and operation plans also provide data.   

    High reliability healthcare organization is sufficiently resilient in times of change if providing quality care, encourages flexibility, individual responsibility, promotes good communication, develops learning processes and gives legitimacy.  

    Professionals need participate in decision-making processes and require time and opportunity to develop knowledge and skills.

  • 134.
    Eriksson, Nomie
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Medarbetarskap för en resilient sjukvård2014Inngår i: Organisatorisk resiliens: Vad är det som gör företag och organisationer livskraftiga? / [ed] Stefan Tengblad & Margareta Oudhuis, Lund: Studentlitteratur AB, 2014, 1, s. 181-198Kapittel i bok, del av antologi (Annet vitenskapelig)
    Abstract [sv]

    En viktig förmåga som skapar resiliens i många slags organisationer är att den har hög tillförlitlighet. Organisatorisk tillförlitlighet innebär att det som produceras utvecklas över tid på ett sådant sätt att produkten eller tjänstens tillförlitlighet garanteras och behåller en hög nivå. I det här kapitlet beskrivs medarbetarskapets betydelse för att skapa en tillförlitlig och resilient sjukvård. Frågan som ställs är hur medarbetarskap kan medverka till att upprätthålla en god, tillförlitlig och resilient vård.

     

    Utveckling i sjukvården sker främst med hjälp av de sociala resurser som i studien beskrivs som medarbetarskap. Hur medarbetare, såsom sjuksköterskor och läkare, upprätthåller en god vård har stor betydelse, eftersom utvecklingen sker i en miljö där det finns stora risker för fel och misslyckanden. Utifrån två styrmodeller, standardiserade processer och flexibelt arbetssätt, undersöks möjligheten för en sjukhusorganisation att ha en hög tillförlitlighet när den utsätts för förändringsförsök.

     

    Med utgångspunkt från två fallstudier där en har anammat ett processorienterat arbetssätt och den andra behållit det flexibla arbetssätt som varit sedan tidigare, visar studien i båda fallen på en god och resilient vård. Oavsett arbetssätt var framgångsfaktorerna för en resilient och god vård med hög tillförlitlighet ett medarbetarskap där sjuksköterskor, läkare och övrig vårdpersonal kännetecknades av en vilja att utveckla verksamheten genom att vara lyhörda för den och att själva utvecklas genom att följa och respektera experterna inom sjukvården; samarbeta genom sin ovilja att förenkla vården och i stället utveckla en helhet oavsett om vården skär genom organisatoriska barriärer; lära av varandra genom att vara engagerade för en resilient och god verksamhet.

     

    Vårdens behov och kontext måste därmed styra hur sjukvården ska utövas. Ibland förs diskussioner om att det ena arbetssättet är bättre eller sämre än det andra. I sjukvården är det dock inte ett antingen eller som gäller när nya arbetssätt ska bestämmas. Utveckling som inte anses hållbar och tillförlitlig av medarbetarna bör förekomma mycket sparsamt, om ens alls. Standardisering som trend i sjukvården behöver därför kontextualiseras. I vilka fall den ena eller andra modellen ska användas måste vara upp till respektive medicinsk expertis att avgöra.

     

    För en sjukhusledning är det därför viktigt att stödja engagerade experter. Det finns ett behov av en dialogorienterad ledarstil, som uppmuntrar medarbetarnas initiativ och som kan bidra till att utveckla vårdverksamhet där hög tillförlitlighet är minst lika viktigt som en effektiv hushållning av resurser.

  • 135.
    Eriksson, Nomie
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Nurses’ perceptions of healthcare development work in a high reliability organisation: A study of Lean and Six Sigma in hospital management2015Inngår i: BAM2015. The Value of Pluralism in Advancing Management research, Education and Practice, London, 2015, Vol. 1, s. 1-17Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Most nurses are deeply involved in healthcare development work. Nurses are required to participate as they coordinate processes with other health professionals in the entire hospital care chain.

    To investigate how nurses perceive and evaluate healthcare development work when Lean and Six Sigma are introduced in clinical practises, in-depth, semi-structured interviews with seventeen nurses at two hospitals were used.

    The nurses mean that quality healthcare is more dependent on hospital personnel than on the use of Lean and Six Sigma. Lean can be used in some healthcare areas but not in all. Six Sigma can be used only if some precautions are taken and personnel participate in the decision-making. Furthermore nurses do stress the importance of education and training, teamwork, and cooperation as ways to improve healthcare.

  • 136.
    Eriksson, Nomie
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Organizing for Development Work in Healthcare Organizations: A study of Quality Methods for Reliable Care2015Inngår i: 23rd Nordic Academy of Management Conference: 12-14 August 2015, 2015, s. 138-138Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Healthcare professionals are involved in development work that is always present in healthcare organisations. They are required to participate when quality methods such as Lean and Six Sigma are introduced in hospitals’ clinical practises.

     

    The purpose of this paper is to explore how development work in terms of providing reliable care are perceived by nurses and physicians when quality methods are implemented in clinical practises.

     

    The data consist from in-depth, semi-structured interviews with seventeen nurses and ten physicians at two hospitals in western Sweden. A qualitative research method was used. The interviews were analysed in the search for underlying themes that reflect their perception and evaluation of the quality methods and their possibility to increase the reliability in healthcare.

     

    The confidence between nurses and physicians was essential for creating and maintaining supportive relationships and reliable systems. Reliable care seemed to be more of the result of the dedication and professionalism than the result of the applied quality methods. Reliability in healthcare seemed to flow from work attitudes, commitment and continuous development work as much as from quality methods. In general, the professionals more emphasized the importance of teamwork and cooperation as ways to develop healthcare.

  • 137.
    Eriksson, Nomie
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    The professional logic in welfare organizations: implications for change2017Konferansepaper (Fagfellevurdert)
  • 138.
    Eriksson, Nomie
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Müllern, Tomas
    Jönköping International Business School, Jönköping, Sweden.
    Interprofessional Barriers: A Study of Quality Improvement Work Among Nurses and Physicians2017Inngår i: Quality Management in Health Care, ISSN 1063-8628, E-ISSN 1550-5154, Vol. 26, nr 2, s. 63-69Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This article studies interprofessional barriers between nurses and physicians in the context of quality improvementwork. A total of 17 nurses and 10 physicians were interviewed at 2 hospitals in Sweden. The study uncovered anumber of barriers relating to both the relative status of each group and their defined areas of responsibility.

  • 139.
    Eriksson, Nomie
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Müllern, Tomas
    Jönköping International Business School.
    Andersson, Thomas
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Ujvari, Sandor
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Involvement Drivers: A Study of Nurses and Physicians in Improvement Work2016Inngår i: Quality Management in Health Care, ISSN 1063-8628, E-ISSN 1550-5154, Vol. 25, nr 2, s. 85-91Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This article reports on the involvement of nurses and physicians in improvement work, with a special focus on the drivers. The purpose was to describe how the nurse and physician groups understand involvement drivers for improvement work and to explain the differences in how they understand involvement. The study was conducted at 2 Swedish hospitals, and a total of 20 nurses and 10 physicians were interviewed. The theoretical framework, developed by an interpretative approach, identifies and describes a number of involvement drivers. On clustering the drivers into larger involvement factors, the study shows clear differences and profiles in terms of the 2 groups' perception and understanding of the involvement—drivers. Each group's profile was then analyzed on the basis of concept of professional culture.

  • 140.
    Eriksson, Nomie
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Tengblad, Stefan
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Låt professionerna leda vårdens utveckling!2014Inngår i: Jordemodern, ISSN 0021-7468, Vol. 127, nr 1-2, s. 5s. 4-9Artikkel i tidsskrift (Annet (populærvitenskap, debatt, mm))
  • 141.
    Eriksson, Nomie
    et al.
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Ujvari, Sandor
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Fiery Spirits in the context of institutional entrepreneurship in Swedish healthcare2015Inngår i: Journal of Health Organisation & Management, ISSN 1477-7266, E-ISSN 1758-7247, Vol. 29, nr 4, s. 515-531Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose – Clinical governance and leadership concepts can lead to more or less successfulimplementations of new clinical practice. The purpose of this paper is to examine how Fiery Spirits, asinstitutional entrepreneurs can, working in a team, implement sustained change in hospital clinicalpractice.Design/methodology/approach – This paper describes two case studies, conducted at two Swedishhospitals over a period of two years, in which changes in clinical practice were implemented. In bothcases, key-actors, termed Fiery Spirits, played critical roles in these changes. The authors use aqualitative approach and take an intra-organizational perspective with semi-structured in-depthinterviews and document analysis.Findings – The new clinical practices were successfully implemented with a considerable influenceof the Fiery Spirits who played a pivotal role in the change efforts. The Fiery Spirits persuasively,based on their structural and normative legitimacy and the adoption of learning processes, advocated,and supported change.Practical implications – Fiery Spirits, given flexibility and opportunity, can be powerful forcesfor change outside the trajectory of management-inspired and management-directed change.Team members, when inspired and encouraged by Fiery Spirits, are less resistant to change and morewilling to test new clinical practices.Originality/value – The paper complements literature on how the Fiery Spirit concept aligns withconcepts of clinical governance and leadership and how change can be achieved. Additionally, thefindings show the effects of legitimacy and learning processes on change in clinical practice.

  • 142.
    Evangelista, Pietro
    et al.
    Research Institute on Innovation and Services for Development (IRISS), National Research Council (CNR), Naples, Italy.
    Durst, Susanne
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Knowledge management in environmental sustainability practices of third-party logistics service providers2015Inngår i: Vine: The Journal of Information and Knowledge Management Systems, ISSN 0305-5728, E-ISSN 1474-1032, Vol. 45, nr 4, s. 509-529Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose – The purpose of this paper is to provide a structured literature review on knowledge management (KM) and KM strategy in environmental sustainability practices of logistics service providers. The paper highlights the nature and scope of existing research and identifies areas for future research. Design/methodology/approach – The study consists of a systematic review of existing research regarding KM in sustainable logistics. In all, 38 refereed research papers formed the basis of analysis. This methodology allows for the minimization of researcher bias and the maximization of reliability and replicability. Findings – The literature review made possible the identification of three basic elements through which building-up appropriate KM approaches and KM strategies in the area of environmental sustainability by third-party logistics service companies will be enhanced: customer relationship management, quality of human resources and the adoption of information and communication technology tools and systems. Research limitations/implications – This study may not have enabled a complete coverage of all articles in the field of KM in the context of environmental sustainability practices of logistics service companies. Yet, it seems reasonable to assume that the review process covered a large share of studies available. The main research implications deriving from the study concern research methods, analysis of factors hampering/supporting the implementation of KM in practices related to environmental sustainability, development of measures to demonstrate the impact of KM on sustainability practices and role of different stakeholders in the implementation of KM in environmental sustainability practices. Originality/value – To the best of the authors ' knowledge, no systematic literature review on this topic has previously been published in academic journals.

  • 143.
    Evansluong, Quang
    et al.
    Lund University School of Economics and Management.
    Boers, Börje
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Ljungkvist, Torbjörn
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Ujvari, Sandor
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    The family influences of EO development in immigrant family businesses2018Inngår i: Sustainable entrepreneurship: A win-win strategy for the future, Toledo, 2018Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This paper explores how family influences the entrepreneurial orientation (EO) process in immigrant family business. To fulfill the purpose, we employ inductive multiple case studies with in-depth interviews.  We rely on seven cases of immigrant entrepreneurs of Chinese, Icelandic, Turkish, Cameroonian, Mexican and Lebanese who established firms in Sweden. Our results suggest that EO development trajectories vary in regard to first and second immigrant entrepreneurs, low and high-tech sectors and host and home countries. Thus, family dynamics facilitates the development of entrepreneurial orientation over time through transforming, translating and transferring across generations and contexts. Our study indicates that, through family dynamics, EO is developed as a (1) transferring process of the founders’ proactiveness between the family in the home and host country; (2) translating process of risk-taking between the family companies in the home country to immigrant family company in the host country and (3) transforming process of innovativeness between the home and the host country.

  • 144.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Att ge oss mer skam räddar inte klimatet2019Inngår i: Aftonbladet, ISSN 1103-9000, s. 8-8Artikkel i tidsskrift (Annet (populærvitenskap, debatt, mm))
  • 145.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    ”Att tro att personalbristen är huvudproblemet i vården visar i värsta fall på enfald.”2018Inngår i: Sydsvenskan, ISSN 1652-814XArtikkel i tidsskrift (Annet (populærvitenskap, debatt, mm))
  • 146.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Implementation of Lean in Healthcare – Lessons for Policy Makers2018Konferansepaper (Fagfellevurdert)
  • 147.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Implementation of Lean in Healthcare – Problems and Solutions2019Konferansepaper (Fagfellevurdert)
  • 148.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Institutional Logics and Responses to Organizational Change2014Konferansepaper (Fagfellevurdert)
  • 149.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Internal Communication for Change: A Complex Challenge2014Inngår i: International Journal of Strategic Change Management, ISSN 1740-2859, E-ISSN 1740-2867, Vol. 5, nr 3, s. 175-188Artikkel i tidsskrift (Fagfellevurdert)
  • 150.
    Gadolin, Christian
    Högskolan i Skövde, Institutionen för handel och företagande. Högskolan i Skövde, Forskningsspecialiseringen Framtidens Företagande.
    Kollegialt ledarskap är viktigt i vården2018Inngår i: Dagens Samhälle, ISSN 1652-6511Artikkel i tidsskrift (Annet (populærvitenskap, debatt, mm))
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