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  • 1.
    Aggestam, Lena
    et al.
    University of Skövde, School of Humanities and Informatics.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    Guidelines for Preparing Organisations in Developing Countries for Standards-based B2B2008In: Emerging Markets and E-Commerce in Developing Economies / [ed] Kamel Rouibah, Omar E. M. Khalil, Aboul Ella Hassanien, IGI Global, 2008, p. 271-292Chapter in book (Refereed)
  • 2.
    Aggestam, Lena
    et al.
    University of Skövde, School of Humanities and Informatics.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    Managing Critical Success Factors in a B2B Setting2006In: IADIS International Journal on WWW/Internet, ISSN 1645-7641, Vol. 4, no 1, p. 96-110Article in journal (Refereed)
    Abstract [en]

    When information systems (IS) are developed and implemented, in any context, a number of success factors determine whether or not the effort will succeed. Attention to success factors helps to avoid some costly mistakes, and speeds up the way change is managed. This paper is focused on how to manage critical success factors (CSF) in organisations involved in standards-based Business-to-Business (B2B), with a focus on organisational CSFs. An existing CSF framework in IS planning is applied theoretically to a B2B setting. Activities in a B2B standards implementation model are compared and matched against the framework. Results show that the framework is suitable for planning B2B implementations, essentially for strategic planning. Based on these results we have developed concrete guidelines to be used in the planning phase by strategic planners. Future work will consist of empirical validation, further detailing the guidelines in order to develop a practically useful ”tool” for managing CSF in a B2B standards implementation.

  • 3.
    Aggestam, Lena
    et al.
    University of Skövde, School of Humanities and Informatics.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    Managing Critical Success Factors in a B2B Setting2005In: International Association for Development of the Information Society, e-commerce, 2005, p. 101-108Conference paper (Refereed)
  • 4.
    Aggestam, Lena
    et al.
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Persson, Anne
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Seven Types of Knowledge Loss in the Knowledge Capture Process2010In: Proceedings of the 18th European Conference on Information Systems (ECIS 2010), Association for Information Systems, 2010, p. Paper 13-Conference paper (Refereed)
    Abstract [en]

    Society is based on knowledge and the availability thereof. Access to knowledge empowers people, and organizations must reuse knowledge to be competitive. The right knowledge to the right person at the right time is important for success, and IT plays an important role in order to achieve this goal, for example in the form of Electronic Knowlege Repositories (EKR). The success of an EKR depends on what is stored therein, and the ability to capture the right knowledge is hence a key aspect. This, however, is a complex issue. The goal of this paper is to identify and describe different types of knowledge loss, seven of which have been identified and characterized. As an example, one knowledge loss shows that not all knowledge can be stored, and critical knowledge elements may therefore be lost when attempting to store it. Some knowledge loss may be desirable, since an organization should not want to store everything. The results contribute to capturing the right knowledge, and hence to successful EKR. The results thus contribute to elevating the competitive power of an organization.

  • 5.
    Backlund, Per
    et al.
    University of Skövde, School of Humanities and Informatics.
    Carlsson, SvenUniversity of Skövde, School of Humanities and Informatics.Söderström, EvaUniversity of Skövde, School of Humanities and Informatics.
    BIR 2005: Proceedings of the 4th International Conference on Business Informatics Research2005Conference proceedings (editor) (Other academic)
  • 6.
    Backlund, Per
    et al.
    University of Skövde, School of Humanities and Informatics.
    Wangler, Benkt
    University of Skövde, School of Humanities and Informatics.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    Toms, Anders
    University of Skövde, School of Humanities and Informatics.
    Åhlfeldt, Rose-Mharie
    University of Skövde, School of Humanities and Informatics.
    Persson, Anne
    University of Skövde, School of Humanities and Informatics.
    Ontology driven business processes integration – a position paper2004In: Proceedings of the CAiSE*04 workshops: Enterprise Modelling and Ontologies for Interoperability, 2004, p. 280-283Conference paper (Other academic)
  • 7.
    Bergström, Erik
    et al.
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Söderström, Eva
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Reference Implementations - Usages And The Quest For A Definition2014In: EURAS Proceedings 2014: Cooperation among standardisation organisations and the scientific and academic community / [ed] Ivana Mijatovic, Kai Jakobs, Aachen: Wissenschaftsverlag Mainz , 2014, p. 17-31Conference paper (Refereed)
    Abstract [en]

    This paper presents a systematic literature review performed to investigate if there is a prevailing definition of reference implementation in the standards community, and how reference implementations are referenced to be used within the standards community. The literature review targets all electronically available core journals and conferences in the field, and the results are classified according to a framework introduced in the paper. We found that there is one definition that focuses on conformance testing, but the results from the literature review show more uses of reference implementations such as when developing standards, when implementing them, and when developing products.

  • 8.
    Evermann, Joerg
    et al.
    The University of British Columbia, Vancouver, Canada.
    Söderström, EvaUniversity of Skövde, Department of Computer Science.Kotlarsky, JuliaRotterdam School of Management, Erasmus University, The Netherlands.
    Proceedings of the CAiSE*03 10th Doctoral Consortium on Advanced Information Systems Engineering2003Conference proceedings (editor) (Other academic)
    Abstract [en]

    The papers published in these proceedings were presented at the 10th Doctoral Consortium of the Conference on Advanced Information Systems Engineering, taking place in Velden, Klagenfurt, Austria on June 16-17, 2003. Starting in 1994, the Doctoral Consortium has been held annually during the CAiSE conference, in Utrecht (Netherlands, 1994), Jyväskylä (Finland, 1995), Heraklion (Greece, 1996), Barcelona (Spain, 1997), Pisa (Italy, 1998), Heidelberg (Germany, 1999), Stockholm (Sweden, 2000), Interlaken (Switzerland, 2001), and Toronto (Canada, 2002).

    The Doctoral Consortia on Advanced Information Systems Engineering are intended to bring PhD students together within the information systems engineering field, and give them an opportunity to present and discuss their research in a constructive and international atmosphere. They are accompanied by prominent professors in the information systems engineering field that provide feedback on the research work presented by the PhD students.

    Submissions to the Doctoral Consortia are extended abstracts of ongoing PhD research. For the 10th Doctoral Consortium of CAiSE*03, 10 submissions were accepted and presented at the workshop. The papers demonstrate a variety of research topics and approaches, covering research in: business process modelling and integration, events in active systems, semantic interoperability, Information and Communication Technologies (ICT), mobile agents, e-commerce consumers, data management, data quality, and knowledge-based methods for Asbru protocols. During the workshop, each paper was introduced by a 20 minute presentation followed by a 25 minute discussion of the topic, research approach and research limitations. Furthermore, during the consortium, the professors gave talks on general questions related to PhD research, and participated in a panel debate on what constitutes a good PhD thesis.

    Our special thanks go to the accompanying professors at the consortium: Jeffrey Parsons (Faculty of Business Administration, Memorial University of Newfoundland, Canada), Richard Welke (J. Mack Robinson College of Business, Georgia State University, USA), Sudha Ram (College of Business and Public Administration, University of Arizona, USA), and Hans Oppelland (Faculty of Economics, Erasmus University of Rotterdam, Netherlands). The Doctoral Consortium would not have been possible without their valuable contributions.

    We would also like to thank the participants of the 2002 Doctoral Consortium. They have been involved in the reviewing process, several of them for the first time. Furthermore, we thank all the participants for their great interest and effort displayed both in the preparation and presentation of their work, as well as in the discussion of the contributions of others. Finally, we sincerely thank the organising committee and local organisers of the CAiSE*03 conference, for their support in preparing the Doctoral Consortium. Velden, June 2003 Joerg Evermann, Eva Söderström, Julia Kotlarsky.

  • 9.
    Heldal, Ilona
    et al.
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Söderström, Eva
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Bråthe, Lars
    Volvo Powertrain AB, Sweden.
    Murby, Robert
    Volvo Powertrain AB, Sweden.
    Supporting Communication within Industrial Doctoral Projects: the Thesis Steering Model2014In: Proceedings of the 19th Annual SIGCSE Conference on Innovation and Technology in Computer Science Education, ACM Special Interest Group on Computer Science Education, 2014Conference paper (Refereed)
    Abstract [en]

    This study presents the Thesis Steering Model (TSM), an instrument supporting systematic communication and collaboration between the different stakeholders involved in industrial doctoral projects. The results describe TSM and illustrate its introduction for seven doctoral projects within a postgraduate school in applied informatics. The experiences from the first two years in use are: enhanced communication, mutual understanding of academic and business values, and opportunity to the doctoral students to build a research identity associated to their own project.

  • 10.
    Heldal, Ilona
    et al.
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Söderström, Eva
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Bråthe, Lars
    Murby, Robert
    TSM: An Instrument That Supports Industrial Doctoral Projects2014In: Proceedings of the 15th European Conference on Knowledge Management, Academic Conferences and Publishing International Limited , 2014, p. 428-437Conference paper (Refereed)
    Abstract [en]

    Industrial doctoral projects are one possible way to promote knowledge transfer between universities and commercial organizations. These projects are anchored and initiated in problems identified by business organizations, further discussed and refined by researchers from related research areas and last approximately four-five years. Although, there are a number of benefits of such interdisciplinary projects, there are also associated challenges. The challenges often relate to differences in cultures, interests and goals of the involved parties. The hypothesis behind our study is that systematic communication on business values and academic requirements within the specific doctoral projects considerably increases the probability of success of the projects by producing academic and industrial values as well as saves time.

     

    This paper presents the Thesis Steering Model (TSM), an instrument developed to support systematic communication and collaboration for the different stakeholders involved in industrial doctoral projects. The development of TSM is based on project management tools used by organizations, and on national requirements for postgraduate education. TSM emphasizes the early stages of a project. The paper includes basic motivations and issues in developing the TSM, as well as its use in the view of academic literature in the subject. The results illustrate the use of TSM for seven doctoral projects within a postgraduate school in applied informatics. The experiences from the first two years in use are that benefits occur in terms of enhanced communication, mutual understanding and building long-term relations between industry and academy and giving more opportunity to the doctoral students to build a research identity associated to their own project. Additionally, we discuss the need and role of structured communication for resource handling and necessary intercultural collaboration activities needed during industrial doctoral projects.

  • 11.
    Holgersson, Jesper
    et al.
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Alenljung, Beatrice
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Söderström, Eva
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    User participation at a discount: Exploring the use and reuse of personas in public service development2015In: ECIS 2015 PROCEEDINGS: ECIS 2015 Research-in-Progress Papers, Association for Information Systems, 2015, p. paper 30-Conference paper (Refereed)
    Abstract [en]

    In recent years, we have seen an ever increasing push for new public e-services. Such e-services must be useful and beneficial for governments but also for citizens. In order to develop e-services that are effective, efficient and satisfactory for the citizens, the citizens have to be kept in focus and be involved in the development process. However, municipalities face pressure to develop a wide range of e-services, but at the same time battle palpable scarce resources. In this paper, a concept that addresses this problem within an ongoing research project is presented. We express this concept as ‘figurative user participation through the use and reuse of empirically grounded personas with help of persona repository including usage guidance that is shared among several municipalities’. The purpose of this paper is to empirically explore municipalities’ perceptions and attitudes towards this concept. The result shows that the municipalities are positive to the concept and consider it having great potentials. However, some challenges and pitfalls have also been brought out that need to be taken into account and addressed. 

  • 12.
    Holgersson, Jesper
    et al.
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Söderström, Eva
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Bridging the gap: Exploring elderly citizens' perceptions of digital exclusion2019In: Proceedings of the 27th European Conference on Information Systems (ECIS) / [ed] Paul Johannesson, Pär Ågerfalk, Remko Helms, Association for Information Systems, 2019, article id 28Conference paper (Refereed)
    Abstract [en]

    Digital exclusion of elderly citizens is a main contributor for poor uptake of public e-service. The situation is alarming since elderly citizens are a major target for many upcoming services provided by governments, such as online health care services. Playing an important role in a sustainable society, governments should always strive towards increased efficiency and effectivity in order for publicly founded resources to be better used. However, sustainable development of public e-services is problematic if the intended receivers of such services are excluded from, or do not want to use them. In order to address this problematic situation we need to know more about elderly citizens’ perceptions of why they are digitally excluded. We add to existing research by providing a large sample of empirical data explaining elderly citizens’ own perceptions about why they are digitally excluded. Furthermore, we present how these perceptions can be categorised and also how they relate in between. Such findings may serve as a basis for how to deal with these problems in order to enhance digital inclusion of elderly citizens, which in the long run may enhance their uptake of public e-service.

  • 13.
    Holgersson, Jesper
    et al.
    University of Skövde, The Informatics Research Centre. University of Skövde, School of Informatics.
    Söderström, Eva
    University of Skövde, The Informatics Research Centre. University of Skövde, School of Informatics.
    Experiences from and attitudes towards applying user participation in public e-service development2014In: Proceedings of the 10th International Conference on Web Information Systems and Technologies, SciTePress, 2014, p. 269-275Conference paper (Refereed)
    Abstract [en]

    It is evident that user participation is a vital component for successful public e-service development.  However, it is also apparent that there is little guidance in e-government research about how user participation should be implemented in practice. Some high level guidelines can be found regarding user participation design schools but there is very little guidance in existing research regarding how these design schools can be implemented in practice. In this paper we have explored public administrations’ experience of user participation, both in general systems development and in development of public e-services, in order to identify basic requirements that have to be fulfilled when implementing user participation in public e-service development. Thereafter we have applied these requirements on commonly used techniques to implement user participation in the light of three design schools: Participatory Design, User Centered Design, and User Innovation. Our results show that techniques to implement user participation in public e-service development must be adjusted to limited resources in terms of time and money as well as short development projects.

  • 14.
    Holgersson, Jesper
    et al.
    University of Skövde, School of Humanities and Informatics.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    Web service security - Vulnerabilities and threats within the context of WS-security2005In: Proceedings of the 4th International Conference on Standardization and Innovation in Information Technology / [ed] Tineke M. Egyedi & Mostafa Hashem Sherif, IEEE conference proceedings, 2005, p. 147-155Conference paper (Refereed)
  • 15.
    Holgersson, Jesper
    et al.
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Backlund, Per
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Information security patterns for web services2006In: Interoperability for enterprise software and applications: Proceedings of the Workshops and the Doctorial Symposium of the Second IFAC/IFIP I-ESA International Conference: EI2N, WSI, IS-TSPQ 2006 / [ed] Hervé Panetto, Nacer Boudjlida, London: ISTE , 2006, p. 133-144Conference paper (Refereed)
    Abstract [en]

    Web Services (WS), a currently popular subject among application developers, IT architects, and researchers, can be defined as a technology for publishing, identifying and calling services in a network of interacting computer nodes. The purpose of this paper is to illustrate the benefits of using patterns as a means of managing knowledge concerning security in the context of Web Services. We draw upon experiences from an industrial project in which a pattern catalogue for Web Services was created. The pattern catalogue consists of 29 patterns, which are generic solutions for service-based development and service-oriented architectures. In particular, Web Services are in focus as the enabling technique.

  • 16.
    Holgersson, Jesper
    et al.
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Karlsson, Fredrik
    MELAB, Swedish Business School at Örebro University, Sweden.
    Hedström, Karin
    MELAB, Swedish Business School at Örebro University, Sweden.
    Towards a roadmap for user involvement in e-government service developmet2010In: Proceedings of the 9th IFIP WG 8.5 International Conference EGOV 201 / [ed] Maria A. Wimmer, Jean-Loup Chappelet, Marijn Janssen, Hans J. Scholl, Springer, 2010, p. 251-262Conference paper (Refereed)
  • 17.
    Holgersson, Jesper
    et al.
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Söderström, Eva
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Rose, Jeremy
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Digital inclusion of elderly citizens for a sustainable society2019In: Proceedings of the 27th European Conference on Information Systems (ECIS) / [ed] Paul Johannesson, Pär Ågerfalk, Remko Helms, Association for Information Systems, 2019, article id 7Conference paper (Refereed)
    Abstract [en]

    In an increasingly digitalised society, participation becomes dependent on digital skills – the ability to understand and use the everyday Internet technologies that surround us. People who have difficulty acquiring these skills risk being digitally excluded. One such group is the elderly; all research studies show that they are disadvantaged. The project focuses on digital inclusion for elderly citizens, addressing goal 10 of the United Nations global sustainability goals: reduced inequality within and among countries. It brings together researchers, industry and government in a collaborative practice (action research) program designed to increase theoretical knowledge of digital inclusion in Sweden, and to provide useful guidelines and tools for improving societal involvement of elderly citizens. The collaborative practice approach incorporates survey and interview techniques to ensure scientific rigor. A feature of the project is the use of a cross-generational teaching and learning approach – young people (digital natives) interacting with elderly - which has not previously been researched. Our initial results show that the benefits for the elderly include reduced isolation, more autonomy and independence, and better health.

  • 18. Johannesson, Paul
    et al.
    Söderström, EvaUniversity of Skövde, School of Humanities and Informatics.
    Information systems engineering: from data analysis to process networks2008Collection (editor) (Other academic)
  • 19.
    Karlsson, Fredrik
    et al.
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre. MELAB, Swedish Business School, Örebro University, SE-701 82 Örebro, Sweden.
    Holgersson, Jesper
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Hedström, Karin
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre. MELAB, Swedish Business School, Örebro University, SE-701 82 Örebro, Sweden.
    Exploring user participation approaches in public e-service development2012In: Government Information Quarterly, ISSN 0740-624X, E-ISSN 1872-9517, Vol. 29, no 2, p. 158-168Article in journal (Refereed)
    Abstract [en]

    It has been argued that user participation is important when public authorities develop e-services. At the same time there is limited research on the usefulness of existing user participation approaches in public e-service development. In this paper we, therefore, analyze how the three user participation approaches participatory design, user-centered design, and user innovation - meet the strategic e-service goals of the EU and the US. In doing so, we identify three challenges that need to be considered when choosing among these approaches: 1) unclear user target segments can impede the fulfillment of usability and relevance goals, 2) the nature of participation can impede the fulfillment of democracy goals. and 3) lack of adequate skills can impede the fulfillment of efficiency goals. (C) 2012 Elsevier Inc. All rights reserved.

  • 20.
    Lennerholt, Christian
    et al.
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Söderström, Eva
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    CDIO - Öka genomströmning i datavetenskapliga kurser2014Conference paper (Refereed)
    Abstract [sv]

    Många utbildningsprogram inom högre utbildning har samma grundläggande kurser i utbildningen. Studenter tappar ofta studiemotivationen om grundläggande kurser ligger utanför programmets kärna och har svårt att se kunskapen kurserna ger i ett större perspektiv, trots att de är förkunskapskrav inför kommande fördjupningskurser.

    Vår studie har fokuserat på en sådan kurs i databassystem. Kursen läses av utbildningsprogram med inriktningar som webbprogrammering, systemvetenskap, datavetenskap och nätverk och systemadministration och har haft låg genomströmning av studenter under en femårsperiod.

    För att adressera problematiken har vi använt CDIO-modellen (Conceive, Design, Implement och Operate), som ursprungligen kommer från ingenjörsutbildningar. CDIO består av en mängd principer och metoder för att utveckla en utbildningsmiljö som främjar studentens lärande i en kurs. Vårt primära mål har varit att undersöka hur CDIO kan öka genomströmning i tekniktunga datavetenskapliga kurser.

    Statistik från kursutvärderingar, och samtal med studenter som valt att avbryta studierna visar på en gemensam nämnare: kursens material uppfattas som omfattande, komplext och teknikintensivt, vilket leder till att studenternas studiemotivation brister. Motivation kan definieras och diskuteras på olika sätt, och i denna artikel använder vi fem byggstenar i motivation: student, lärare, innehåll, metod/process och miljö.

    Startsituationen var följande: Kursen i databassystem består av fem omfattande grundområden som examineras av två moment, en salstentamen och en inlämningsuppgift. Av ca 150 registrerade studenter slutförde ca 45% kursen med minst godkänt betyg. Av de resterande har ca 40% betyg U, på samtliga examinationsmoment. Detta har pågått under en femårsperiod, trots att ändringar har utförts för att bemöta kursutvärderingar och befintlig problematik. En drastisk förändring var nödvändig och CDIO-modellen beslutade användas för detta ändamål.

    Resultat av att införa CDIO-modellen visar att efter två kursomgångar har genomströmningen ökat till ca 70 % och antal studenter med endast underkänt betyg har minskat till ca 10%. Kurens innehåll är oförändrat, dvs. inga områden har tagits bort eller minimerats. Även lärarresurser är oförändrade, varken mer eller mindre resurser har påverkat resultatet. Genom att införa CDIO i kursen har studenternas motivation ökat. Genom att justera de pedagogiska greppen har studenternas lärandeerfarenhet förbättrats och deras motivation ökat, vilket är i linje med tidigare forskning. Genom att studenterna uppmuntras i kontinuerligt lärande bidrar pedagogiken i CDIO till att ge studenterna djup kunskap. Genom att fokusera på samtliga fem byggstenar i motivation har genomströmningen och studenternas motivation ökat i kursen. Resultatet öppnar även upp för diskussion för hur CDIO kan användas för att öka genomströmning och studiemotivation i andra datavetenskapliga kurser. 

  • 21.
    Lennerholt, Christian
    et al.
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Söderström, Eva
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Tandläkarskräck ska inte förekomma i examensarbetet2018In: NU2018 - Det akademiska lärarskapet, 2018, article id 721Conference paper (Refereed)
    Abstract [sv]

    Under det tredje året på en kandidatutbildning gör studenterna det som ska vara ”kronan på verket” för deras utbildning – de skriver examensarbete. Lärare som involveras i examensarbetet, exempelvis handledare, examinator eller kursansvarig, har en stor och viktig uppgift i att hjälpa studenterna att göra den här kronan så bra och med så hög kvalitet som möjligt. Examensarbetet rymmer en unik möjlighet som sällan funnits i särskilt hög grad tidigare i utbildningen, att få träffa sin handledare. I mötet mellan handledare och student finns möjlighet till den goda diskussionen, det djupare samtalet där tankar kan utvecklas och där studenter kan få blomma ut i både kompetens och personlig utveckling. Allt detta anser vi vara en del av varje lärares individuella akademiska ledarskap. En del studenters examensarbeten går smidigt och relativt okomplicerat tillväga. Andra studenter fåren betydligt kurvigare väg med många farthinder att navigera kring. Dessa hinder handlar inte enbart om de rent ämnesmässiga, utan lika ofta om dåligt självförtroende hos studenten, eller om en brist på studiemotivation hos studenten. Det finns exempel på handledare, examinatorer och andra involverade som i detta läge tar händerna från studenten och tycker att problemet inte berör dem, att studenten får klara sig själv. Kanske vederbörande till och med suckar över lata eller svaga studenter. Vi tror dock att det är här, i de lite svårare situationerna som vi lärare måste plocka framdet goda akademiska ledarskapet och vår medmänsklighet och inte ge upp så lätt. Vår studie fokuserar på studentens upplevelse om vilka svårigheter som upplevs underexamensarbetet. Studien har pågått under 5 år (2011-2015). Statistik från kursutvärderingar och intervjuer med studenter identifierar följande problem under resan av examensarbetet:

    • Låg studiemotivation. Stort fokus med examensarbetet är att på egen hand driva en frågeställning som ska uppnå ett förväntat resultat. I många fall stämmer inte resan överens med förväntningarna, vilket lätt leder till att studentens motivation sänks.
    • Handledaren hjälper inte studenten att komma vidare. Examensarbetet är en mödosam process som ofta kräver en stöttande hand. Handledare bär en stor roll och ledarskap i att vägleda studenten. Tyvärr upplever många studenter att mötet med handledaren har motsatt effekt, att de ständigt påvisar problem som måste lösas. Tyvärr sätts lite fokus på vad som redan håller bra kvalité eller vad studenten gjort bra hittills.
    • Mötet med handledaren är inte ett bekvämt möte. Studenter jämför mötet med ”tandläkarskräck”. Istället för ett forum i syfte att driva studenten framåt samt främja eget initiativ och driv, upplevs mötet som ett forum i syfte att uppfylla handledarens krav. Detta upplevs som motsatt effekt i syftet att låta studentens kunskap blomma ut.

    Vår studie har bemött problematiken genom att införa pedagogiska tekniker i syfte att främja studentens lärprocess och lärarens ledarskap att motivera studenten. Istället för att ständigt diskutera problem läggs stor vikt på hur ledarskap kan öka studentens självförtroende att bli mer självgående. Kursutvärderingar och intervjuer med studenter från de senaste två åren visar att problematiken är bemött väl. Dessa erfarenheter vill vi gärna dela med oss av.

  • 22.
    Lennerholt, Christian
    et al.
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    van Laere, Joeri
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Söderström, Eva
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Implementation challenges of Self Service Business Intelligence: A literature review2018In: Proceedings of the 51st Hawaii International Conference on System Sciences, Hilton Waikoloa Village, Hawaii, USA: IEEE Computer Society, 2018, Vol. 51, p. 5055-5063, article id 0633Conference paper (Refereed)
    Abstract [en]

    In a traditional Business Intelligence (BI) system, power users serve less experienced casual users. Power users analyze and gather data requested by casual users, and produce the reports and visualizations that casual users base their decisions on. When data volumes and the usage frequency of a traditional BI system increase, power users have problems serving all the requests from casual users. The Self Service Business Intelligence (SSBI) approach can enable users to be more self-reliant and less dependent on power users. Although SSBI promises more benefits compared to a traditional BI system, many organizations fail to implement SSBI. The literature review presented in this paper discusses six SSBI challenges related to "Access and use of data" and four challenges related to "Self-reliant users". Awareness of these ten challenges can help practitioners avoid common pitfalls, when implementing SSBI, as well as guide SSBI researchers in focusing on their future research efforts.

  • 23.
    Nilsson, Pernilla
    et al.
    Högskolan i Halmstad.
    Johansson, Hans
    University of Skövde, School of Technology and Society.
    Högberg, Dan
    University of Skövde, The Virtual Systems Research Centre. University of Skövde, School of Technology and Society.
    Arén, Björn
    Örebro universitet.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    Chibba, Aron
    Högskolan i Halmstad.
    Distribuerad case-metodik i ingenjörsutbildningen2009In: Den 2:a Utvecklingskonferensen för Sveriges ingenjörsutbildningar, Lunds Tekniska Högskola, Genombrottet , 2009, p. 71-73Conference paper (Other academic)
    Abstract [en]

    This paper is based on a project in which an academic developer worked as a critical friend for a group of engineering in order to stimulate their collaboration and their reflection on their own teaching and learning as a way of developing their scholarship of teaching. The project was built on collaboration between three different universities, Halmstad, Örebro and Skövde and reports on how teachers, as well as the students collaborative learning experiences.

  • 24.
    Rose, Jeremy
    et al.
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Holgersson, Jesper
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Söderström, Eva
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Designing Innovative Digital Services for Government: A Business Model Canvas Adaptation2019In: Proceedings of the 27th European Conference on Information Systems (ECIS) / [ed] Paul Johannesson, Pär Ågerfalk, Remko Helms, Association for Information Systems, 2019, article id 11Conference paper (Refereed)
    Abstract [en]

    E-government is not known for its progressive approach to the design of e-services. An action design research approach is taken for the development of a tool for helping e-service designers work in an innovative way. The theoretical grounding is in open service innovation, service-dominant logic and service design, and the research was conducted with the help of local government prac-titioners in Sweden. The resulting tool is an adaptation of the well-known business model canvas – the innovative digital service canvas. Other contributions include an approach to design science incorporating theory-based design principles, and the design principles themselves.

  • 25.
    Rose, Jeremy
    et al.
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Holgersson, Jesper
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Söderström, Eva
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Göbel, Hannes
    University of Borås.
    Cronholm, Stefan
    University of Borås.
    Hallqvist, Carina
    University of Borås.
    Design principles for digital service innovation2018Conference paper (Other academic)
  • 26.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Achieving Influence on Standardisation Bodies2007In: Enterprise Interoperability: New Challenges and Approaches: Proceedings of the Second I-ESA International Conference, Bordeaux, France, March 22-25 2006, Springer London, 2007, p. 565-574Conference paper (Refereed)
    Abstract [en]

    With a global market and a distributed work environment, an organisation can today more freely choose which collaboration partners to hook up with. Making the collaboration a success depends to a great extent on the degree to which the organisations can interoperate. Using standards for enabling interoperability is a common approach to overcome the disperse and varying nature of, for example, applications. This paper elaborates on two facts influencing standards during their development and enhancement, focusing on both what to influence and how. Results show a variety of issues to clarify and take into consideration when determining in what way standards development should be influenced.

  • 27.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    B2B Standards Implementation: Issues and Solutions2004Doctoral thesis, monograph (Other scientific)
    Abstract [en]

    Interoperability between organisations involved in Business-to-Business (B2B) electronic commerce requires a common understanding and a common language. For this purpose, standards are required. B2B standards are in the thesis defined as guidelines for how communication and information sent between companies should be structured and managed.

    Three problem areas exist for B2B standards: the development of standards, the standards specifications, and standards implementation. The research and development focus regarding standards has so far been on either technological aspects or the development of standards and specifications. Less is known about the implementation process. This work addresses this lack of knowledge, and hence its aim is to explore the world of B2B standardisation in order to identify and describe issues and solutions concerning B2B standards implementation.

    The research aim was addressed by firstly dividing the aim into three objectives, which are to be regarded as actions to take to realise the aim. Both theoretical and empirical material has been gathered. Theoretical material refers to existing scientific publications, while the empirical part covers four stakeholder perspectives: standards users, developers, software organisations and researchers. The approach taken, which is reflected in the thesis objectives and structure, is top-down. This means a life cycle perspective is addressed before the implementation process as such is considered.

    The result of the research is a series of contributions, stemming from all parts of the thesis. The contributions have been used to create a list of guidelines for B2B standards implementation. The 45 guidelines are separated into five sections: concepts review, standards selection and comparison, life cycle influence, stakeholder identification, and implementation process. The guidelines can be used in the planning and preparing for implementation projects, as well as for increasing the level of knowledge about standards and the implementation thereof.

  • 28.
    Söderström, Eva
    University of Skövde, Department of Computer Science.
    Casting the standards play - which are the roles?2003In: Proceedings of the 2003 IEEE Conference on Standardization and Innovation in Information Technology (SIIT 2003) / [ed] Tineke M. Egyedi, Ken Krechmer, Kai Jakobs, IEEE conference proceedings, 2003, p. 253-260Conference paper (Refereed)
  • 29.
    Söderström, Eva
    University of Skövde, Department of Computer Science.
    Certification Principles for Correct Implementation of B2B Standards, Thesis Proposal2002Report (Other academic)
    Abstract [en]

    This thesis proposal starts by providing a short introduction to the research area, which is standardisation of inter-organisational business processes. Three main problem areas are introduced, of which one is selected for further research. The research problem is defined as how an organisation can certify that it has correctly implemented a B2B standard. The underlying assumption is that it is possible for organisations to make mistakes, such as misinterpret standards specifications, while implementing a standard. In order to investigate and attempt to bring clarity to this problem, five research questions are formulated and motivated. The research as a whole is also motivated, from both a theoretical, or academic viewpoint, and from a practical viewpoint. A tentative research approach is outlined, and guidelines for future actions are provided, along with a preliminary timeplan. Attached in an appendix is a tentative thesis outline, in which headings are provided and complemented with meta-text regarding the contents of each chapter.

  • 30.
    Söderström, Eva
    University of Skövde, Department of Computer Science.
    Challenges in the field of B2B standardisation2003In: Proceedings of 1st Annual Conference on Systems Integration (CSI 2003), Hoboken, New Jersey, USA, March 12-14, 2003, Stevens Institute of Technology , 2003Conference paper (Refereed)
  • 31.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    Classifying B2B Standards: Bringing Order to Chaos2004In: Perspectives in Business Informatics Research: Proceedings of the BIR-2004 Conference, October 4-5, 2004, Rostock, Germany / [ed] Hans Röck, Shaker Verlag, 2004, p. 191-200Conference paper (Other academic)
  • 32.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    Connecting B2B standards life cycles with stakeholders2005In: Interoperability of enterprise software and applications: workshops of the INTEROP-ESA International Conference E12N, WSI, ISIDI and IEHENA 2005, February 22nd, 2005, Geneva, Switzerland / [ed] Hervé Panetto, Hermes Science Publications, 2005, p. 223-234Conference paper (Refereed)
    Abstract [en]

    Business-to-Business (B2B) is one of the areas getting more and more attention in terms of inter-organisational co-operation. In B2B, numerous transactions and communication flows take place between organisations and disparate systems. A standards-based approach is common in this respect. A B2B standard is defined as guidelines for how communication and information sent between organisations should be structured and managed (Söderström, 2004). Such standards are implemented between several partners as a means to achieve a common language, increased integration between systems, and increased automation. The standards undergo a number of activities and phases during their existence, much like “regular” IT and information systems. The series of activities and phase are often referred to as a life cycle.

  • 33.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    Formulating a general standards life cycle2004In: Advanced Information Systems Engineering: 16th International Conference, CAiSE 2004, Riga, Latvia, June 7-11, 2004. Proceedings / [ed] Anne Persson, Janis Stirna, Springer Berlin/Heidelberg, 2004, p. 263-275Conference paper (Other academic)
    Abstract [en]

    Standards-related literature within business-to-business (B2B) covers many separate areas. Examples are enabling technology, development processes for standards in formal, semi-formal and informal fora, base standards (XML and EDI) extensions and evolvement, intellectual property rights, etc, etc. In computer science literature, the term life cycle is usually used to denote the previously mentioned phases for a product or process, from rdquobirth to deathrdquo. They are useful for understanding various phenomena and how these relate to their respective environments such as to stakeholders. However, the standards life cycles is only rarely discussed in literature. This paper examines seven existing life cycle models for standards and standardisation, and shows where extensions to the current approaches are needed. The result is a general standards life cycle model, which may serve as the basis for discussion and to identify perspectives for both standards research and standards practice to consider.

  • 34.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Guidelines for Managing B2B Standards Implementation2011In: E-strategies for Resource Management Systems: Planning and Implementation / [ed] Eshaa M. Alkhalifa, IGI Global, 2011, p. 86-105Chapter in book (Refereed)
    Abstract [en]

    This chapter presents a model of a Business-to-Business implementation that is developed based upon a literature review and an empirical study. The model is also accompanied by a set of implementation guidelines derived from the study. These results may guide organizations that plan to standardize B2B processes. They may also help organization improve the efficiency of their performance as well as guide future researchers towards new possibilities.

  • 35.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Med case mot inlärning2009In: Handel & Ekonomi, ISSN 0345-4487, no 1, p. 22-23Article in journal (Other (popular science, discussion, etc.))
  • 36.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    Problems related to the standards implementation process2004In: Public Proofs: Science, Technology and Democracy: Proceedings of the joint 4S-EASST Conference 2004, European Association for the Study of Science and Technology , 2004, p. 353-353Conference paper (Refereed)
  • 37.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    Pros and cons about standards from multiple stakeholder perspectives2004In: Euras Proceedings 2004: 9th EURAS Workshop on Standardization Aachen, May 12-13, 2003 / [ed] Françoise Bousquet, Yves Buntzly, Heide Coenen, Kai Jakobs, 2004, p. 132-143Conference paper (Other academic)
  • 38.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    Seeking business value using web services2006In: Knowledge in Organizations I: Foundations and methodologies, development and design, applications and integration / [ed] Sven Carlsson, Björn Cronquist, Harald Kjellin, Benkt Wangler, Skövde: Högskolan i Skövde , 2006, no 1, p. 189-200Chapter in book (Refereed)
    Abstract [en]

    Flows of information, services and goods are not confined to an organisation’s internal structure, but today face a more distributed environment both in terms of time and space. Mergers and acquisitions imply that one and the same organisation no longer resides in one geographical location, and neither does it have a uniform IS/IT architecture. Web Services are one rather recent approach to obtaining increased interoperability between existing systems. This paper is focused on what business values organizations can achieve using Web Services, Results show ten such values, but also points to challenges that need to be addressed.

  • 39.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    Standardising the business vocabulary of standards2002In: Proceedings of the ACM Symposium on Applied Computing, New York: Association for Computing Machinery (ACM), 2002, p. 1048-1052Conference paper (Refereed)
    Abstract [en]

    In the area of standardisation for inter-organisational business processes, terminology confusion is slowly emerging. The meaning of the concept "standard" is not as clear as many people and organisations seem to assume. This paper looks into the various definitions of a standard and four similarly used concepts: specific, recommendation, framework and pattern. When examining the various definitions, four different definitions types were identified: the item itself; the process of creating the item; the document describing how to create the item; and the process of creating this particular document. Furthermore, the standardisation efforts described in this paper for the most cases do not define their business vocabulary, meaning that there is some risk for terminology confusion. The conclusion is that there is a need to perform thorough concepts definitions and conceptual modelling in this area.

  • 40.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    Standards development organisations and interoperability: An overview2007In: 4th International Conference "Standardization, Protypes and Quality: a Means of Balkan Countries' Collaboration. Proceedings., Thessaloniki: ENEPROT , 2007, p. 17-28Conference paper (Refereed)
  • 41.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    Success factors for implementing B2B standards: issues and advice2005In: BIR 2005: proceedings of the 4th International Conference on Business Informatics Research / [ed] Per Backlund, Sven Carlsson, Eva Söderström, Skövde: Skövde University , 2005, p. 47-58Conference paper (Refereed)
  • 42.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    The effects of standards-based e-business in the public sector2006In: Exploiting the Knowledge Economy: Issues, Applications, Case studies, Proceedings of the 16th International e-Challenges Conference / [ed] Paul Cunningham and Miriam Cunningham, Amsterdam: IOS Press, 2006, p. 589-596Conference paper (Refereed)
  • 43.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    The role of standardisation in inter-organisational business processes2001In: Proceedings from the 2nd IEEE Conference on Standardization and Innovation in Information Technology, New York: IEEE conference proceedings, 2001, p. 263-271Conference paper (Refereed)
    Abstract [en]

    In business co-operation of today, standards are often used to facilitate interactions between companies. In this paper, we discuss and compare seven suggested standardisation efforts in order to answer the question of what role standardisation will play in such co-operations. The comparison shows that standardisation indeed is becoming an important part of business processes, particularly in those that flow across organisational boundaries. Commercial as well as non-profit organisations are furthermore joining hands in developing standardisation efforts to smoothen, speed up and automate the way in which business is done in various trading communities.

  • 44.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    The Role of Standards in B2B Communication2005In: Proceedings of the IADIS International Conference eCommerce 2005 / [ed] Nitya Karmakar and Pedro Isaías, Avila: IADIS Press, 2005, p. 439-446Conference paper (Refereed)
  • 45.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Towards a general model of the B2B standards implementation process2008In: International Association for Development of the Information Society, e-commerce, Avila: IADIS Press, 2008, p. 151-158Conference paper (Refereed)
  • 46.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Trust Types: An Overview2009In: Proceedings of the 8th Annual Security Conference Discourses in Security, Assurance & Privacy, Information Institute , 2009, p. 12:1-12:14Conference paper (Refereed)
    Abstract [en]

    "Trust" - with its many alternative meanings - has received much attention in later years. In combination with security issues, trust has been identified as a critical factor for many interorganisational collaboration efforts. Many efforts have also been made to classify trust into various categories or types. However, there are so many of these classifications available, which have resulted in a lack of overview in the area. This paper addresses the gap in research and presents an overview of trust types with their internal relations. A total of 29 different trust types were identified and included in the analysis. The results include a model of the types and their relations, as well as a meta-classification.

  • 47.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics.
    Web services business values, legal and financial aspects, In Interoperability of Enterprise Software and Applications2005In: Interoperability of enterprise software and applications: workshops of the INTEROP-ESA International Conference E12N, WSI, ISIDI and IEHENA 2005, February 22nd, 2005, Geneva, Switzerland / [ed] Hervé Panetto, Hermes Science Publications, 2005, p. 135-145Conference paper (Refereed)
  • 48.
    Söderström, Eva
    et al.
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Aggestam, Lena
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Applying Knowledge Management in Business-to-Business implementation2007In: Proceedings of Research Challenges in Information Science: RCIS 2007, Lavoisier , 2007, p. 239-246Conference paper (Refereed)
  • 49.
    Söderström, Eva
    et al.
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Aggestam, Lena
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Holgersson, Jesper
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Knowledge capture in e-service development: A prosperous marriage?2010In: International Journal of Systems and Service-Oriented Engineering, ISSN 1947-3052, E-ISSN 1947-3060, Vol. 1, no 2, p. 25-39Article in journal (Refereed)
  • 50.
    Söderström, Eva
    et al.
    University of Skövde, Department of Computer Science.
    Andersson, Birger
    Department of Computer and Systems Sciences, Stockholm University/Royal Institute of Technology, Sweden.
    Johannesson, Paul
    Department of Computer and Systems Sciences, Stockholm University/Royal Institute of Technology, Sweden.
    Perjons, Erik
    Department of Computer and Systems Sciences, Stockholm University/Royal Institute of Technology, Sweden.
    Wangler, Benkt
    University of Skövde, Department of Computer Science.
    Towards a framework for comparing process modelling languages2002In: Advanced Information Systems Engineering: 14th International Conference, CAiSE 2002 Toronto, Canada, May 27–31, 2002 Proceedings / [ed] Anne Banks Pidduck, M. Tamer Ozsu, John Mylopoulos, Carson C. Woo, Springer Berlin/Heidelberg, 2002, p. 600-611Conference paper (Refereed)
12 1 - 50 of 85
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