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  • 1.
    Lindström, Karl-Johan
    University of Skövde, School of Life Sciences.
    Patientupplevelser av omvårdnaden på en akutmottagning2009Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Patients arrive at emergency departments with large variations of diseases, injuries, age and psychological states. The work at the emergency department is often more focused on the medical aspects of nursing care. It is the patient´s experiences of the care that act as an estimation for how well the care is performed. The aim of this study is to investigate the patient’s experiences of care at the emergency department. The method used is a literature review of twelve articles which have a qualitative or quantitative approach. The study resulted in three major categories that patients experienced as caring. The categories were: communication between caregiver and caretaker, the nurse´s professionalism and the care environment. The results of this literature review also showed that patients have different needs of care depending on how sick or hurt they are. It is however important to build on each patient's life world to offer a personalized care which creates a sense of security for the patient. The study also shows that future studies needs to clarify how patients' experiences of care in emergency departments are related to the injured and sick patients are.

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