his.sePublications
Change search
Refine search result
1 - 4 of 4
CiteExportLink to result list
Permanent link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Rows per page
  • 5
  • 10
  • 20
  • 50
  • 100
  • 250
Sort
  • Standard (Relevance)
  • Author A-Ö
  • Author Ö-A
  • Title A-Ö
  • Title Ö-A
  • Publication type A-Ö
  • Publication type Ö-A
  • Issued (Oldest first)
  • Issued (Newest first)
  • Created (Oldest first)
  • Created (Newest first)
  • Last updated (Oldest first)
  • Last updated (Newest first)
  • Disputation date (earliest first)
  • Disputation date (latest first)
  • Standard (Relevance)
  • Author A-Ö
  • Author Ö-A
  • Title A-Ö
  • Title Ö-A
  • Publication type A-Ö
  • Publication type Ö-A
  • Issued (Oldest first)
  • Issued (Newest first)
  • Created (Oldest first)
  • Created (Newest first)
  • Last updated (Oldest first)
  • Last updated (Newest first)
  • Disputation date (earliest first)
  • Disputation date (latest first)
Select
The maximal number of hits you can export is 250. When you want to export more records please use the Create feeds function.
  • 1.
    Holgersson, Jesper
    et al.
    University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre.
    Karlsson, Fredrik
    Örebro Universitet.
    Public e-service development: Understanding citizens' conditions for participation2014In: Government Information Quarterly, ISSN 0740-624X, E-ISSN 1872-9517, Vol. 31, no 3, p. 396-410Article in journal (Refereed)
    Abstract [en]

    For decades, user participation has brought value to various systems development projects. Today, there are expectations that public e-service development will experience the same benefits. However, existing research has shown that introducing user participation into public e-service development can be challenging. In this study, we interviewed citizens in order to explore their willingness and ability to participate in public e-service development according to three user participation schools: User-Centred Design, Participatory Design and User Innovation. Our findings show that citizens in general are willing to participate, but their ability to do so is limited. Based on our findings, we developed nine propositions to explain citizens' willingness and ability to participate in public e-service development. The propositions contribute to practice by acting as a tentative guide for systems developers when they use user participation schools as inspiration in public e-service projects. They also act as a starting point for future research into conditions for user participation in public e-service development.

  • 2.
    Karlsson, Fredrik
    et al.
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre. MELAB, Swedish Business School, Örebro University, SE-701 82 Örebro, Sweden.
    Holgersson, Jesper
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Söderström, Eva
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
    Hedström, Karin
    University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre. MELAB, Swedish Business School, Örebro University, SE-701 82 Örebro, Sweden.
    Exploring user participation approaches in public e-service development2012In: Government Information Quarterly, ISSN 0740-624X, E-ISSN 1872-9517, Vol. 29, no 2, p. 158-168Article in journal (Refereed)
    Abstract [en]

    It has been argued that user participation is important when public authorities develop e-services. At the same time there is limited research on the usefulness of existing user participation approaches in public e-service development. In this paper we, therefore, analyze how the three user participation approaches participatory design, user-centered design, and user innovation - meet the strategic e-service goals of the EU and the US. In doing so, we identify three challenges that need to be considered when choosing among these approaches: 1) unclear user target segments can impede the fulfillment of usability and relevance goals, 2) the nature of participation can impede the fulfillment of democracy goals. and 3) lack of adequate skills can impede the fulfillment of efficiency goals. (C) 2012 Elsevier Inc. All rights reserved.

  • 3.
    Rose, Jeremy
    et al.
    University of Skövde, The Informatics Research Centre. University of Skövde, School of Informatics.
    Skiftenes Flak, Leif
    University of Agder, Kristiansand, Norway.
    Sæbø, Øystein
    University of Agder, Kristiansand, Norway.
    Stakeholder theory for the E-government context: Framing a value-oriented normative core2018In: Government Information Quarterly, ISSN 0740-624X, E-ISSN 1872-9517, Vol. 35, no 3, p. 362-374Article in journal (Refereed)
    Abstract [en]

    Despite substantial investments in ICT in the public sector over the past decades, it has been hard to achieve consistent benefits. One reason for the difficulties is the gap between the expectations of key stakeholders (such as governments, businesses and citizens) and project outcomes. Though normative, descriptive and instrumental aspects of stakeholder theory have been influential in explaining stakeholder interests and relationships in the management field, e-Government researchers have rather neglected the normative core of the theory. We show how value theory can improve normative foundations in this area to provide a focused analysis of four e-Government projects. We use a multiple case study approach to study the values of salient stakeholders, demonstrating how the combination of value theory and stakeholder theory provides greater explanatory power than either of the theories in isolation. Our work shows how stakeholders´ interests are bound to generic value positions and allow us to formulate implications for research and practice.

  • 4.
    Sæbø, Øystein
    et al.
    Department of Information systems, Agder University College, Kristiansand, Norway.
    Rose, Jeremy
    Department of Computer Science, Aalborg University, Aalborg, Denmark.
    Flak, Leif Skiftenes
    Department of Information systems, Agder University College, Kristiansand, Norway.
    The shape of eParticipation: characterizing an emerging research area2008In: Government Information Quarterly, ISSN 0740-624X, E-ISSN 1872-9517, Vol. 25, no 3, p. 400-428Article in journal (Refereed)
1 - 4 of 4
CiteExportLink to result list
Permanent link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf