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  • 1.
    Durst, Susanne
    University of Skövde, Enterprises for the Future. University of Skövde, School of Business.
    How far have we come with the study of knowledge risks?2019In: Vine: The Journal of Information and Knowledge Management Systems, ISSN 0305-5728, E-ISSN 1474-1032, Vol. 49, no 1, p. 21-34Article, review/survey (Refereed)
    Abstract [en]

    Purpose – This paper aims to review research on the topic of knowledge risks to establish the current body of knowledge and, on this basis, to suggest some promising avenues for future research.

    Design/methodology/approach – This study consists of a systematic review of 52 refereed articles on knowledge risks.

    Findings – The findings contribute to a more holistic view of the topic and related aspects and, thus, complement the study of knowledge management. Additionally, a number of research questions are proposed, aimed at guiding and informing future research activities.

    Research limitations/implications – This study may not have enabled a complete coverage of all articles in the field of knowledge risks. Yet, based on the chosen research methodology, it seems reasonable to assume that the review process covered a large share of studies available.

    Originality/value – To the best of the author’s knowledge, no systematic literature review on knowledge risks and related issues has previously been published in academic journals. Keywords Knowledge loss, Knowledge management, Systematic literature review, Knowledge risk management, Knowledge risks

    Paper type Literature review

  • 2.
    Durst, Susanne
    et al.
    University of Skövde, School of Business. University of Skövde, Enterprises for the Future.
    Aggestam, Lena
    University of Skövde, School of Business. University of Skövde, Enterprises for the Future.
    Aisenberg Ferenhof, Helio
    Department of Production Engineering and Systems, Federal University of Santa Catarina (UFSC), Florianópolis, Santa Catarina, Brazil.
    Understanding knowledge leakage: a review of previous studies2015In: Vine: The Journal of Information and Knowledge Management Systems, ISSN 0305-5728, E-ISSN 1474-1032, Vol. 45, no 4, p. 568-586Article, review/survey (Refereed)
    Abstract [en]

    Purpose – This paper aims to review research on the topic of knowledge leakage to establish the current body of knowledge and, on this basis, to suggest some promising avenues for future research.

    Design/methodology/approach – The study consists of a systematic review of 57 refereed empirical articles on knowledge leakage.

    Findings – The findings contribute to a more holistic view of the topic and complement the study of knowledge management. Additionally, a conceptual framework is proposed that aims at guiding and informing future research activities.

    Research limitations/implications – This study may not have enabled a complete coverage of all empirical articles in the field of knowledge leakage. Yet, based on the chosen research methodology, it seems reasonable to assume that the review process covered a large share of studies available.

    Originality/value – To the best of the authors’ knowledge, no systematic literature review on knowledge leakage has previously been published in academic journals.

  • 3.
    Durst, Susanne
    et al.
    University of Skövde, School of Business. University of Skövde, Enterprises for the Future.
    Evangelista, Pietro
    Research Institute on Innovation and Services for Development (IRISS), National Research Council (CNR), Naples, Italy.
    Exploring knowledge management practices in third-party logistics service providers2018In: Vine: The Journal of Information and Knowledge Management Systems, ISSN 0305-5728, E-ISSN 1474-1032, Vol. 48, no 2, p. 162-177Article in journal (Refereed)
    Abstract [en]

    Purpose – The aim of this paper is to explore knowledge management (KM) practices implemented by third-party logistics service companies (3PLs) and the main barriers slowing down the adoption of such practices.

    Design/methodology/approach – The methodological approach used in this paper is based on a multiple case study analysis involving a set of 3PLs operating in Italy and Sweden.

    Findings – In spite of some adoption, our findings suggest that 3PLs are not sufficiently realizing the full potential of KM. Our evidence also indicates that there is a link between the type of 3PL company (in terms of the breadth and complexity of the services supplied) and the sophistication of KM tools adopted.

    Research limitations/implications – From a practical point of view, the findings may help the management of 3PL companies to take a more strategic approach to KM and thus its contribution to the firms´ overall goals. Additionally, it is critical to conduct a careful analysis of current and future KM needs to identify the most suitable KM solutions linked to the specific characteristics of the business in which 3PLs operate. From a research point of view, further research should focus on the validation of the link between the number and sophistication of KM tools used and the breadth of services supplied. Further research should also focus on exploring how KM can support 3PL companies in enhancing their performance.

    Originality/value – This study provides fresh insights into the adoption of KM practices in logistics service organizations. The findings advance the limited body of knowledge regarding this topic and contribute to the further development of the study of KM.

  • 4.
    Durst, Susanne
    et al.
    Institute of Entrepreneurship, University of Liechtenstein, Vaduz, Liechtenstein.
    Gueldenberg, Stefan
    Institute of Entrepreneurship, University of Liechtenstein, Vaduz, Liechtenstein.
    What makes SMEs attractive to external successors?2010In: Vine: The Journal of Information and Knowledge Management Systems, ISSN 0305-5728, E-ISSN 1474-1032, Vol. 40, no 2, p. 108-135Article in journal (Refereed)
    Abstract [en]

    Purpose: Taking company succession as an alternative means of embarking on an entrepreneurial activity, the aim of this study is to explore those intangible assets that are regarded as attractive from the viewpoints of external successors. Thereby, the focal point is on the preparation stage in which promising companies are identified and scrutinised. Design/methodology/approach: The strategy of research behind this paper is the application of a mixed methods approach that is divided into an internet-mediated questionnaire and a series of in depth interviews (given priority). Findings: The findings suggest that intangible assets have a notable influence on the intention of an external successor to take over a company. This would suggest that the traditional issues considered with regard to company succession, such as tax, legal and financial aspects, should be extended to include intangible aspects. The findings are summarized by proposing a framework for the role of intangibles in external succession, thereby highlighting critical intangibles as perceived by external successors. Research limitations/implications: This explorative study is by no means exhaustive; however it is regarded as a valuable fundament for further research activities associated with the role of intangible assets in terms of company succession, particularly external succession. Practical implications: The framework appears to be a valuable tool for understanding the importance of intangibles in external company succession in general and particularly their influence on external successors' business acquisition intentions. The findings are particularly considered as helpful for incumbent-owners who plan to sell off their companies. Originality/value: The study's findings can be viewed as a new perspective on company succession as it highlights the intangible assets that make a company attractive to external successors. Given the increasing number of small to medium-sized enterprises waiting to be transferred to new owners, these findings are highly important as they provide a more holistic view of the dynamics of company succession (and external succession in particular). © Emerald Group Publishing Limited.

  • 5.
    Evangelista, Pietro
    et al.
    Research Institute on Innovation and Services for Development (IRISS), National Research Council (CNR), Naples, Italy.
    Durst, Susanne
    University of Skövde, School of Business. University of Skövde, Enterprises for the Future.
    Knowledge management in environmental sustainability practices of third-party logistics service providers2015In: Vine: The Journal of Information and Knowledge Management Systems, ISSN 0305-5728, E-ISSN 1474-1032, Vol. 45, no 4, p. 509-529Article in journal (Refereed)
    Abstract [en]

    Purpose – The purpose of this paper is to provide a structured literature review on knowledge management (KM) and KM strategy in environmental sustainability practices of logistics service providers. The paper highlights the nature and scope of existing research and identifies areas for future research. Design/methodology/approach – The study consists of a systematic review of existing research regarding KM in sustainable logistics. In all, 38 refereed research papers formed the basis of analysis. This methodology allows for the minimization of researcher bias and the maximization of reliability and replicability. Findings – The literature review made possible the identification of three basic elements through which building-up appropriate KM approaches and KM strategies in the area of environmental sustainability by third-party logistics service companies will be enhanced: customer relationship management, quality of human resources and the adoption of information and communication technology tools and systems. Research limitations/implications – This study may not have enabled a complete coverage of all articles in the field of KM in the context of environmental sustainability practices of logistics service companies. Yet, it seems reasonable to assume that the review process covered a large share of studies available. The main research implications deriving from the study concern research methods, analysis of factors hampering/supporting the implementation of KM in practices related to environmental sustainability, development of measures to demonstrate the impact of KM on sustainability practices and role of different stakeholders in the implementation of KM in environmental sustainability practices. Originality/value – To the best of the authors ' knowledge, no systematic literature review on this topic has previously been published in academic journals.

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