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Current Challenges for UX Evaluation of Human-Robot Interaction
University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre. (Interaction Lab)ORCID iD: 0000-0003-0946-7531
University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre. Numera vid Uppsala universitet. (Interaction Lab)ORCID iD: 0000-0003-0159-9628
2016 (English)In: Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future: Proceedings of the AHFE 2016 International Conference on Human Aspects of Advanced Manufacturing, July 27-31, 2016, Walt Disney World®, Florida, USA / [ed] Christopher Schlick and Stefan Trzcieliński, Switzerland: Springer, 2016, 267-277 p.Chapter in book (Refereed)
Abstract [en]

The development of socially interactive robots is expected to have anincreasing importance in everyday life for a growing number of people. For social robots to provide long-term added value to people’s lives, it is of major importanceto stress the need for developing a positive user experience (UX). The human-centered view emphasizes various aspects including acceptance, usability,and credibility, as they emerge in the interaction between humans and robots. In current human-robot interaction (HRI) research, UX is reckoned to be important,but is often taken for granted. However, a positive user experience does not appearby itself but has to be systematically designed and evaluated. In this paper, we focus on the role and relevance of UX in HRI and present three challenges related to the evaluation of UX in interaction with robots, addressing the need for interdisciplinary research in order to achieve long-term success of socially interactive robots.

Place, publisher, year, edition, pages
Switzerland: Springer, 2016. 267-277 p.
Series
Advances in Intelligent Systems and Computing, ISSN 2194-5357 ; 490
Keyword [en]
Human-robot interaction, User experience, Evaluation methods, Hedonic qualities, Pragmatic qualities, Human-computer interaction
National Category
Interaction Technologies
Research subject
Technology
Identifiers
URN: urn:nbn:se:his:diva-12757DOI: 10.1007/978-3-319-41697-7_24ScopusID: 2-s2.0-84986265062ISBN: 978-3-319-41696-0ISBN: 978-3-319-41697-7OAI: oai:DiVA.org:his-12757DiVA: diva2:951342
Projects
SIDUS-projektet AIR (Action and intention recognition in human interaction with autonomous systems)
Funder
Knowledge Foundation
Available from: 2016-08-08 Created: 2016-08-08 Last updated: 2016-10-19Bibliographically approved

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