Managing Mediated Interruptions in Manufacturing: Selected Strategies Used for Coping with Cognitive Load
2017 (English)In: Advances in Neuroergonomics and Cognitive Engineering: Proceedings of the AHFE 2016 International Conference on Neuroergonomics and Cognitive Engineering, July 27-31, 2016, Walt Disney World®, Florida, USA / [ed] Kelly S. Hale, Kay M. Stanney, Springer, 2017, 389-403 p.Conference paper (Refereed)
Interruption research can provide human factors and applied ergonomics with an enhanced understanding of how to notify assembly workers in manufacturing. The paper investigates and analyzes what happens in the transition phase when resuming to the primary task; to understand what kind of support assembly workers may need during this critical and cognitively demanding phase—so that the interval between the interrupted and the primary tasks can be shortened to increase efficiency, during mediated interruptions. Subjects were interrupted during primary assembly tasks via a mobile device which delivered various notifications. We focused on the selected cognitive strategies applied when decreasing the subjects’ experienced cognitive load as they resumed to their primary task. Based on the obtained results, some recommendations from a distributed cognition perspective are provided when analyzing “cognitive workscapes”.
Place, publisher, year, edition, pages
Springer, 2017. 389-403 p.
Advances in Intelligent Systems and Computing, ISSN 2194-5357 ; 488
Manufacturing, Mediated interruptions, Manual assembly, Cognitive load Distributed cognition, DiCoT, Cognitive strategies
Research subject Technology
IdentifiersURN: urn:nbn:se:his:diva-12753DOI: 10.1007/978-3-319-41691-5_33ISI: 000390838300033ScopusID: 2-s2.0-84986301228ISBN: 978-3-319-41690-8 ISBN: 978-3-319-41691-5 OAI: oai:DiVA.org:his-12753DiVA: diva2:951313
International Conference on Neuroergonomics and Cognitive Engineering, Florida, USA, July 27-31, 2016
FunderEU, FP7, Seventh Framework Programme, FP7-314350