The impact of social media on knowledge management
2016 (English)In: IFKAD 2016 - 11th International Forum on Knowledge Asset Dynamics: Towards a New Architecture of Knowledge: Big Data, Culture and Creativity Proceedings / [ed] J. C. Spender, Giovanni Schiuma, Joerg Rainer Noennig, Institute of Knowledge Asset Management (IKAM) , 2016Conference paper, Abstract (Refereed)
The aim of this paper is to review extant research on the impact of social media on knowledge management (KM) to establish the current body of knowledge and, on this basis, to suggest some promising avenues for future research.
The study consists of a systematic literature review of eighteen refereed empirical articles on social media and knowledge management. In order to get access to the articles, we used different scientific databases such as Scopus and ProQuest. As keywords, we decided to use multiple keyword combinations. After having read the abstracts of the articles identified, we ended up with a final set of eighteen articles, which represented the basis for analysis. The systematic approach helped us to make sure that the majority of relevant papers would be covered.
To the best of the authors’ knowledge, no systematic literature review on social media and knowledge management has previously been published or presented.
The topic seems to be a promising field for systematic and intensive research and offers a variety of future research avenues.
Place, publisher, year, edition, pages
Institute of Knowledge Asset Management (IKAM) , 2016.
Social Media, Knowledge Management, Knowledge sharing, Systematic literature review.
Research subject Humanities and Social sciences
IdentifiersURN: urn:nbn:se:his:diva-12729ISBN: 978-88-96687-09-3OAI: oai:DiVA.org:his-12729DiVA: diva2:950460
11th International Forum on Knowledge Asset Dynamics (IFKAD), Dresden, Germany, 15-17 June, 2016