his.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Nurses’ perceptions of healthcare development work in a high reliability organisation: A study of Lean and Six Sigma in hospital management
University of Skövde, School of Business. University of Skövde, Enterprises for the Future. (Medarbetarskap och organisatorisk resiliens, Followership and Organizational Resilience (FORE))ORCID iD: 0000-0001-5718-0100
2015 (English)In: BAM2015. The Value of Pluralism in Advancing Management research, Education and Practice, London, 2015, Vol. 1, 1-17 p.Conference paper, Published paper (Refereed)
Abstract [en]

Most nurses are deeply involved in healthcare development work. Nurses are required to participate as they coordinate processes with other health professionals in the entire hospital care chain.

To investigate how nurses perceive and evaluate healthcare development work when Lean and Six Sigma are introduced in clinical practises, in-depth, semi-structured interviews with seventeen nurses at two hospitals were used.

The nurses mean that quality healthcare is more dependent on hospital personnel than on the use of Lean and Six Sigma. Lean can be used in some healthcare areas but not in all. Six Sigma can be used only if some precautions are taken and personnel participate in the decision-making. Furthermore nurses do stress the importance of education and training, teamwork, and cooperation as ways to improve healthcare.

Place, publisher, year, edition, pages
London, 2015. Vol. 1, 1-17 p.
Keyword [en]
Healthcare development, Reliability organisation, Lean, Six SIgma, Nurses
National Category
Business Administration
Research subject
Humanities and Social sciences
Identifiers
URN: urn:nbn:se:his:diva-11514ISBN: 978-0-9549608-8-9 OAI: oai:DiVA.org:his-11514DiVA: diva2:853472
Conference
British Academy of Management, University of Portsmouth, Portsmouth, 8-10 September 2015
Available from: 2015-09-14 Created: 2015-09-14 Last updated: 2015-11-09Bibliographically approved

Open Access in DiVA

No full text

Search in DiVA

By author/editor
Eriksson, Nomie
By organisation
School of BusinessEnterprises for the Future
Business Administration

Search outside of DiVA

GoogleGoogle Scholar

Total: 667 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf