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Towards an increased degree of usability work in organizations
University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre. (Interaction Lab)ORCID iD: 0000-0003-0159-9628
University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre. (Interaction Lab)ORCID iD: 0000-0003-0946-7531
University of Skövde, School of Engineering Science. University of Skövde, The Virtual Systems Research Centre. (User centred product design)ORCID iD: 0000-0002-8369-5471
2015 (English)In: Procedia Manufacturing, ISSN 2351-9789, Vol. 3, 5739-5746 p.Article in journal (Refereed) Published
Abstract [en]

It is widely recognized that there is a substantial gap between usability research and practice where UCD approaches are rarelyapplied in practice due to arguments regarding the intricate nature of its methods and techniques. This paper presents an actionresearch study designed to investigate and analyze the potentials for an increased degree of UCD activities in the earlydevelopment phases of advanced information systems technology. The results demonstrate that there is a large interest inusability but that organizational priority and competence is often lacking. Instead one relies heavily on questionable conceptssuch as „trained professionals‟ to excuse the low effort towards usability. Based on the results, six recommendations forimproved usability work in R&D organizations are presented, focusing on the importance of prioritization of, and education inusability work.

Place, publisher, year, edition, pages
Elsevier, 2015. Vol. 3, 5739-5746 p.
Keyword [en]
Usability work, user-centered design, interaction design, theory practice gap
National Category
Interaction Technologies
Research subject
URN: urn:nbn:se:his:diva-11362DOI: 10.1016/j.promfg.2015.07.814ISI: 000383740305117ISBN: 978-1-4951-6042-4OAI: oai:DiVA.org:his-11362DiVA: diva2:846470
6th International Conference on Applied Human Factors and Ergonomics (AHFE 2015) and the Affiliated Conferences, 26–30 July 2015, Las Vegas, United States

Detta konferensbidrag är baserat på Rebeccas kandidatuppsats i kognitionsvetenskap vid dåvarande IKI, 2012. ISBN 978-1-4951-6042-4

Available from: 2015-08-17 Created: 2015-08-17 Last updated: 2016-11-24Bibliographically approved

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Andreasson, RebeccaLindblom, JessicaThorvald, Peter
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