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Patients' perceptions of their medical records from different subject positions
Department of ALM, Uppsala University, Uppsala, Sweden / School of Business and Economics, Åbo Akademi University, Turku, Finland.
Department of Information Technology, Uppsala University, Uppsala, Sweden.
Department of Information Technology, Uppsala University, Uppsala, Sweden.
University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre. (Information Systems)ORCID iD: 0000-0002-8607-948X
2015 (English)In: Journal of the Association for Information Science and Technology, ISSN 2330-1635, E-ISSN 2330-1643, Vol. 66, no 12, 2456-2470 p.Article in journal (Refereed) Published
Abstract [en]

Better knowledge of the habits and preferences of patients helps one understand why and how patients might need or want to access health services online and offline. Such knowledge provides a basis for designing systems for providing complementary health information. This article discusses how patients' conceptualizations of their health-information-related preferences, motivations, and needs are linked to the perceived role of medical records as an informational artifact. We identified seven subject positions: (P1) Hypothetically positive to e-health services generally, (P2) Positive to reading medical records due to implications, (P3) Positive to all Internet use including medical records online, (P4) Distrustful and wants to be in control of health treatment, (P5) Worried about health, (P6) Wants communication with health care professionals, and (P7) Do not understand their medical record. These subject positions can explain the worry and enthusiasm documented in earlier literature. The diversity of subject positions implies that health care information services should be planned with different subject positions in mind rather than a simple demographic group. Special attention needs to be given to finding flexible solutions that address the opportunities and worries of the identified subject positions.

Place, publisher, year, edition, pages
John Wiley & Sons, 2015. Vol. 66, no 12, 2456-2470 p.
National Category
Computer and Information Science
Research subject
Technology
Identifiers
URN: urn:nbn:se:his:diva-10821DOI: 10.1002/asi.23343ISI: 000368338400006Scopus ID: 2-s2.0-84957098746OAI: oai:DiVA.org:his-10821DiVA: diva2:801275
Projects
DOME
Funder
VINNOVA
Available from: 2015-04-08 Created: 2015-04-08 Last updated: 2016-02-16Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf