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The Benefits of Knowledge Management in Small And Medium-Sized Enterprises
School of Business, University of Iceland, Reykjavik, Iceland.
Institute for Entrepreneurship, University of Liechtenstein, Vaduz.ORCID iD: 0000-0001-8469-2427
2013 (English)In: Procedia - Social and Behavioral Sciences, ISSN 1877-0428, Vol. 81, 351-354 p.Article in journal (Refereed) Published
Abstract [en]

The purpose of our paper is to review extant research to identify what we know about the benefits of knowledge management for small and medium-sized enterprises. The following research questions were formulated according to this aim: 1) What kind of studies have been conducted that focus on benefits of KM within SMEs? 2) What were the main findings of the studies? We propose an approach of literature review in order to understand knowledge benefits for SMEs; a poorly understood area of stud y to date. The few studies identified highlight employee development, innovation, customer satisfaction and organisational success as areas where small and medium-sized businesses benefit from KM activities.

Place, publisher, year, edition, pages
Elsevier, 2013. Vol. 81, 351-354 p.
Keyword [en]
Knowledge Management, KM Benefits, KM Outcomes Small and Medium-Sized Enterprises
National Category
Economics and Business
Research subject
Humanities and Social sciences
URN: urn:nbn:se:his:diva-10395DOI: 10.1016/j.sbspro.2013.06.441ISI: 000323738200063OAI: oai:DiVA.org:his-10395DiVA: diva2:772009
1st World Congress on Administrative and Political Sciences (ADPOL), Antalya, Turkey, November 28-December 01, 2012
Available from: 2014-12-15 Created: 2014-12-15 Last updated: 2014-12-19Bibliographically approved

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