his.sePublications
Change search
ReferencesLink to record
Permanent link

Direct link
Taking Advantage of Business Intelligence in a Complex-Systems Environment
University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre. (Informationssystem, Information Systems)ORCID iD: 0000-0001-5435-9535
University of Skövde, School of Informatics. University of Skövde, The Informatics Research Centre. (Informationssystem, Information Systems)
University of Skövde, School of Engineering Science. University of Skövde, The Informatics Research Centre. (Informationssystem, Information Systems)
2014 (English)In: DSS 2.0 – Supporting Decision Making with New Technologies / [ed] Gloria Phillips-Wren, Sven Carlsson, Ana Respício & Patrick Brézillon, IOS Press, 2014, 265-276 p.Conference paper (Refereed)
Abstract [en]

Business intelligence (BI) has fundamentally changed how many companies conduct their business. In literature, focus has been on volume-operation companies that provide services to millions of customers. In contrast, complex-systems companies have fewer customers and pursue customer needs by providing more customized products and services. This paper presents the results at a case of a complex-systems company with the overall aim to see how a complex-systems company has taken advantage of BI. In addition, a framework was used to measure the BI maturity of the company. Literature also emphasis that complex-system companies may benefit from adopting BI applications from volume-operations companies, but the results indicate that there may be a difference in the importance of BI tools, which in turn may negatively influence such cross-category adoptions.

Place, publisher, year, edition, pages
IOS Press, 2014. 265-276 p.
Series
Frontiers in Artificial Intelligence and Applications, ISSN 0922-6389 ; 261
Keyword [en]
Business Intelligence, Business Analytics, complex-systems, volume-operations, analytic maturity
National Category
Information Systems
Identifiers
URN: urn:nbn:se:his:diva-10135DOI: 10.3233/978-1-61499-399-5-265ScopusID: 2-s2.0-84902288789ISBN: 978-1-61499-399-5ISBN: 978-161499398-8OAI: oai:DiVA.org:his-10135DiVA: diva2:758539
Conference
IFIP TC8/Working Group 8.3 conference, Université Pierre et Marie Curie, Paris, France, June 2014
Available from: 2014-10-27 Created: 2014-10-27 Last updated: 2016-11-30Bibliographically approved

Open Access in DiVA

No full text

Other links

Publisher's full textScopus

Search in DiVA

By author/editor
Gudfinnsson, KristensBerndtsson, MikaelStrand, Mattias
By organisation
School of InformaticsThe Informatics Research CentreSchool of Engineering Science
Information Systems

Search outside of DiVA

GoogleGoogle Scholar

Altmetric score

Total: 608 hits
ReferencesLink to record
Permanent link

Direct link