This case study of a medium-sized firm in Germany suggests how such companies experience the changing meaning of social capital in the face of organisational failure. The authors provide an analysis of the manner in which the company's managing directors responded to and behaved during an event that threatened the firm's existence. It is based on literature concerning social capital and organisational failure discussed from a small firm perspective and illustrates the fragility of social capital. More precisely, it displays the issue of trust in times of financial distress. © Copyright 2014 Inderscience Enterprises Ltd.