Performance measurement communication supporting lean production in SMEs
2014 (English)In: Performance management: Designing the high-performing organization, 2014, 714-725 p.Conference paper (Refereed)
The aim of this paper is to provide an overview of the current status of performance measurement communication to support lean production in SMEs.
The paper is based on theoretical and empirical studies. A literature review of existing research in performance measurement communication, focusing on lean production in SMEs, was carried out. The empirical part is based on interviews with both managers and operators in SMEs in the south of Sweden working with lean production. Twenty-four interviews in eight companies / plants were carried out.
The paper provides a structured overview of current research in performance measurement communication. Performance measurement communication was categorised into three parts, which taken together could support lean production implementation in SMEs. It can be concluded that, although all existing research in performance measurement and communication, there is no operational guideline of how to communicate performance measurement. From the interviews it can be seen that the companies have improved their performance measurement communication during the lean production implementation, but that there is no common way of communicating performance measurements in SMEs.
Place, publisher, year, edition, pages
2014. 714-725 p.
lean production, performance measurement, communication, SME, implementation
Production Engineering, Human Work Science and Ergonomics
Research subject Technology
IdentifiersURN: urn:nbn:se:his:diva-9742OAI: oai:DiVA.org:his-9742DiVA: diva2:739315
PMA 2014 conference, 25-27 June 2014, Aarhus, Denmark