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Influence of Meta-Information on Decision-Making: Lessons Learned from Four Case Studies
University of Skövde, School of Informatics. University of Skövde, Incentive level 2. (Skövde Artificial Intelligence Lab (SAIL))ORCID iD: 0000-0003-2900-9335
University of Skövde, School of Informatics. (Skövde Artificial Intelligence Lab (SAIL))
University of Skövde, School of Informatics. (Skövde Artificial Intelligence Lab (SAIL))ORCID iD: 0000-0001-8884-2154
2014 (English)In: Proceedings of the 4th International Multi-Disciplinary Conference on Cognitive Methods in Situation Awareness and Decision Support (CogSIMA 2014), IEEE Communications Society, 2014Conference paper (Refereed)
Abstract [en]

This paper discusses the results of four empirical evaluations that assess the effects that visualizing system metainformation have on decision-making, particularly on confidence, trust, workload, time and performance. These four case studies correspond to the analysis of (1) the effects that visualizing uncertainty associated with sensor values (position, speed, altitude, etc. and track quality) have on decision-making on a ground to air defense scenario; (2) the effects that the visualization of the car’s certainty on its own capability of driving autonomously have on drivers’ trust and performance; (3) the influence that the visualization of various qualifiers associated with the proposals given by the support system has on air traffic operators carrying out identification tasks and (4) the effects that the presentation of different abstraction levels of information have on classification tasks carried out by fighter pilots. We summarize the results of these four case studies and discuss lessons learned for the design of future computerized support systems regarding the visualization of meta-information.

Place, publisher, year, edition, pages
IEEE Communications Society, 2014.
Keyword [en]
system meta-information, uncertainty, decisionmaking, trust, situation awareness, decision support
National Category
Computer Science Human Computer Interaction
Research subject
Technology
Identifiers
URN: urn:nbn:se:his:diva-9046ISI: 000341577900003OAI: oai:DiVA.org:his-9046DiVA: diva2:715254
Conference
2014 IEEE International Inter-Disciplinary Conference on Cognitive Methods in Situation Awareness and Decision Support (CogSIMA), March 3-6, San Antonio, USA
Note

Presentation: http://www.cogsima2014.org/Program.html

Available from: 2014-05-02 Created: 2014-05-02 Last updated: 2015-01-13Bibliographically approved

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Riveiro, MariaHelldin, ToveFalkman, Göran
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