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Minskad kontanthantering: Hur påverkas kundernas förtroende för banken vid bankernas borttagande av den manuella kontanthanteringen?
Jonsson, Johanna
University of Skövde, School of Technology and Society.
Gustafsson, Julia
University of Skövde, School of Technology and Society.
2013 (Swedish)
Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE credits
Student thesis
Alternative title
Reduced cash management : How are customers' trust affected when banks remove the cash management? (English)
Place, publisher, year, edition, pages
2013. , p. 38
Keywords [sv]
kontanthantering, förtroende, förväntning, förändring
National Category
Social Sciences
Identifiers
URN:
urn:nbn:se:his:diva-8641
OAI: oai:DiVA.org:his-8641
DiVA, id:
diva2:664392
Subject / course
Business Administration
Educational program
Business Administration and Economics - Study Programme
Uppsok
Social and Behavioural Science, Law
Supervisors
Durst, Susanne
University of Skövde, School of Technology and Society.
Examiners
Wickelgren, Mikael
University of Skövde, School of Technology and Society.
Available from:
2013-11-20
Created:
2013-11-14
Last updated:
2013-11-20
Bibliographically approved
Open Access in DiVA
GustafssonJonsson
(1189 kB)
493 downloads
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FULLTEXT01.pdf
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6aa57a4f1c5daa0aebe8baaa420b37ee0c56e306d03bb6af4a30c3dd8bc47feb9ee1e887160c505ba97c66d0a8eec19275ec3aae3fb7038e1af8c713f9675d2b
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School of Technology and Society
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Social Sciences
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Total: 493 downloads
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Direct link
http://his.diva-portal.org/smash/record.jsf?pid=diva2:664392
Cite
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apa
apa-cv
ieee
modern-language-association-8th-edition
vancouver
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ieee
modern-language-association-8th-edition
vancouver
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