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Servicemötet: En studie om vilka brister och förbättringsmöjligheter som finns i servicemötet mellan säljare och kund
University of Skövde, School of Technology and Society. Motala.
University of Skövde, School of Technology and Society. Motala.
2013 (Swedish)Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesisAlternative title
Service meeting : A study on the gaps and improvement opportunities in service between salesman and customer (English)
Place, publisher, year, edition, pages
2013. , 35 p.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:his:diva-8524OAI: oai:DiVA.org:his-8524DiVA: diva2:652752
Subject / course
Business Administration
Educational program
Retail Store Manager - Study Programme
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2013-10-08 Created: 2013-10-01 Last updated: 2013-10-08Bibliographically approved

Open Access in DiVA

Servicemötet(889 kB)289 downloads
File information
File name FULLTEXT01.pdfFile size 889 kBChecksum SHA-512
7a20d52d6f7fd074395a9a68a24a213a35b8410fd98894162303dc8f204e38080abffab164f8337e14abc7140ea0e789457a5e7902e690ded999a3657b0d8bf4
Type fulltextMimetype application/pdf

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Tchou Folkesson, IdaPettersson, Sara
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Total: 289 downloads
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Total: 130 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf