Högskolan i Skövde

Correlates of Customer Satisfaction and Loyalty: Examining and Extending the Service-Profit-Chain Model in the Context of Swedish Retail Sector 2010 (English)Conference paper, Oral presentation only (Refereed)

Place, publisher, year, edition, pages

Nordic Retail and Wholesale Association (NRWA) , 2010.

National Category

Business Administration

Research subject

Humanities and Social sciences

Identifiers

URN: urn:nbn:se:his:diva-7304OAI: oai:DiVA.org:his-7304DiVA, id: diva2:607635

Conference

2nd Nordic Retail and Wholesale Conference, NRWC, 2010, 10-11 November, Centre for Retailing, University of Gothenburg

Available from: 2013-02-25 Created: 2013-02-25 Last updated: 2021-03-30Bibliographically approved

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Kazemi, AliAndersson, ThomasTengblad, StefanWickelgren, Mikael

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Kazemi, AliAndersson, ThomasTengblad, StefanWickelgren, Mikael

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