his.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
How to Successfully Apply Critical Success Factors in Healthcare Information Systems Development?: A Story from the Field
Region Västra Götaland, 40544, Gothenburg, Sweden.
University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
2012 (English)In: Proceedings of the 20th European Conference on Information Systems, Barcelona, Spain 2012, Association for Information Systems, 2012, Paper 220- p.Conference paper, (Refereed)
Abstract [en]

Many studies have focused on retrospectively identifying critical success factors (CSFs) for healthcare information system (HIS) development projects. In this paper the central question is how in advance selected CSFs can be applied in the best way. An action research study has been carried out in a large Swedish healthcare organization during 2010 and 2011 where the application of four CSFs has been planned, documented and reflected upon. Challenges are identified that may arise when tailoring general CSFs to situational circumstances. For example, the self-evident CSF of ?having a clear and accepted objective? becomes tricky and complex in practice when facing 15 autonomous boards that all need to support the project. Similar insights are gained for other CSFs. More research is needed to illuminate the complexities of how to apply CSFs. Another important observation is that different CSFs strengthen one another, which implies that they should be applied and analysed in concert rather than isolated. Finally, healthcare practitioners need to be aware that CSFs are very helpful, but that tailoring general CSFs to the unique situation of the HIS development project requires much effort and continuous reflection from a holistic perspective embedded in systems thinking.

Place, publisher, year, edition, pages
Association for Information Systems, 2012. Paper 220- p.
Keyword [en]
Critical Success Factors (CSFs), healthcare information systems (HIS), systems thinking, adoption and diffusion of HIS
National Category
Computer and Information Science
Research subject
Technology
Identifiers
URN: urn:nbn:se:his:diva-7221ISBN: 978-84-88971-54-8 OAI: oai:DiVA.org:his-7221DiVA: diva2:605111
Conference
20th European Conference on Information Systems, Barcelona, Spain 2012 (ECIS 2012)
Available from: 2013-02-13 Created: 2013-02-13 Last updated: 2014-10-29Bibliographically approved

Open Access in DiVA

No full text

Other links

http://aisel.aisnet.org/ecis2012/220/

Search in DiVA

By author/editor
Aggestam, Lenavan Laere, Joeri
By organisation
School of Humanities and InformaticsThe Informatics Research Centre
Computer and Information Science

Search outside of DiVA

GoogleGoogle Scholar

Total: 1504 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf