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Information Presentation in Manual Assembly – A Cognitive Ergonomics Analysis
University of Skövde, School of Technology and Society. University of Skövde, The Virtual Systems Research Centre. Mechanical and Manufacturing Engineering, Loughborough University, Leicestershire, UK. (Användarcentrerad produktdesign, User Centred Product Design (UCPD))ORCID iD: 0000-0002-8369-5471
University of Skövde, School of Technology and Society. University of Skövde, The Virtual Systems Research Centre. Mechanical and Manufacturing Engineering, Loughborough University, Leicestershire, UK / 3. Research & Development, Volvo Powertrain AB, Skövde, Sweden. (Användarcentrerad produktdesign, User Centred Product Design (UCPD))
University of Skövde, School of Technology and Society. University of Skövde, The Virtual Systems Research Centre. (Användarcentrerad produktdesign, User Centred Product Design (UCPD))ORCID iD: 0000-0003-4596-3815
University of Skövde, School of Technology and Society. University of Skövde, The Virtual Systems Research Centre. (Användarcentrerad produktdesign, User Centred Product Design (UCPD))ORCID iD: 0000-0002-3108-6893
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2008 (English)In: Ergonomics is a lifestyle = Vinnuvistfræði er lífstíll: Proceedings of the Fortieth Annual Conference of the Nordic Ergonomics Society, NES2008 / [ed] Berglind Helgadóttir, Kópavogur: Vinnuvistfræðifélag Íslands , 2008Conference paper, Published paper (Refereed)
Abstract [en]

In current practice, information is often presented to the operators under the false belief that more information leads to better quality. However, one must consider the cognitive capacity limitations of the human operator and design information systems based on these constraints. Important questions include what medium to use; audio, visual, paper based or computer screen systems? Also the syntax in terms of symbols and text, together with information content and the formatting of the system are important factors that will require much focus to result in a good information system. The paper describes a case where paper-based assembly instructions of a major automotive company have been studied, focusing on information design and cognitive ergonomics in information seeking behaviour. Within the case study, the paper-based information system has been evaluated with two focuses: automatic information behaviour (automatism) and consistency of information presentation in the operator graphical user interface (GUI). It is suggested that systems that do not offer clear and easy-to-find entry points to information will eventually cause quality issues in production.

Place, publisher, year, edition, pages
Kópavogur: Vinnuvistfræðifélag Íslands , 2008.
National Category
Production Engineering, Human Work Science and Ergonomics
Research subject
User Centred Product Design
Identifiers
URN: urn:nbn:se:his:diva-7102ISBN: 978-9979-70-471-3 OAI: oai:DiVA.org:his-7102DiVA, id: diva2:602399
Conference
40th Annual Conference of the Nordic Ergonomics Society Reykjavík, Iceland, August 11-13, 2008
Available from: 2013-02-01 Created: 2013-02-01 Last updated: 2021-03-03Bibliographically approved

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Thorvald, PeterBäckstrand, GunnarHögberg, Dande Vin, LeoCase, Keith

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