The concept of outsourcing is a hot topic even today. The area of IT has received more attention when compared to other areas of outsourcing. Many organizations started outsourcing IT functions to other countries to access international markets. There lie many risks that are overlooked by these organizations. These risks need to be properly assessed and managed. This research investigates the potential risks perceived to be most relevant in the process of IT outsourcing from the customers point of view and how organizations can eliminate these risks by providing measures to assess risks. Literature analysis is the methodology used for conducting this research as it is assumed to cover all aspects of risks that lie in global IT outsourcing process.