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Adopting the knowledge embedded in new methods: the challenge of aligning old and new practices
University of Skövde, School of Humanities and Informatics.
2004 (Swedish)In: 12th European Conference on Information Systems, 2004Conference paper, (Other academic)
Abstract [en]

There are many reports on how Information Systems Development ISD) methods are adapted before they are used. The need to customise methods is explained by the variety of systems that are developed and the various situations in which information systems can be developed. This means that the development process knowledge embedded in an ISD method can be used in different ways in different situations. The study presented in this paper is a follow up of a study of how a widespread ISD method was adapted and introduced in an organisation. In this paper we focus on how the development method was actually used in a project. The paper extends an earlier model of analysis for characterising information systems development in terms of knowledge work. The model recognises four classes of knowledge work: routine, craft-like, professional, and creative knowledge work. We use that particular model to elaborate on how the various kinds of knowledge work presented interact in an actual development situation. The main contributions of the paper are the application of the analysis model on an empirical case and the extension of the analysis model to comprise the interactions between the different types of knowledge work.

Place, publisher, year, edition, pages
2004.
Identifiers
URN: urn:nbn:se:his:diva-2193OAI: oai:DiVA.org:his-2193DiVA: diva2:32469
Available from: 2007-10-10 Created: 2007-10-10 Last updated: 2010-04-06
In thesis
1. Development Process Knowledge Transfer through Method Adaptation, Implementation, and Use
Open this publication in new window or tab >>Development Process Knowledge Transfer through Method Adaptation, Implementation, and Use
2004 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Information Systems Engineering (ISE) is an interdisciplinary approach to enable the realisation of successful information systems in a broad sense. ISE comprises a number of areas of expertise that must be integrated and managed in order to build information systems. Since ISE is becoming progressively more complex there is an increasing need to codify and manage knowledge within and about the ISE process.

From a knowledge perspective the different model types created in an ISE project are examples of codified knowledge about the future system. The descriptions of how work should proceed are examples of codified knowledge of the process of creating the system. In summary, one of the main concerns in the ISE process is to manage the substantial amount of knowledge associated with the process as such as well as with the target domain of the actual development project and the developed software.

In the thesis I recognise three areas of knowledge in ISE: development process knowledge, target domain knowledge, and software knowledge. Furthermore, I use a set of knowledge perspectives in order to describe and analyse ISE from a knowledge perspective. Finally, I introduce three aspects: organisation, artefact, and individual in order to be able to discuss and analyse how methods are actually used in organisations and how they affect the work situation.

The results are presented in the form of a framework for knowledge transfer in ISE that comprises the knowledge perspective, the knowledge area, and the aspect of knowledge transfer. The framework is thus used to analyse the results from the six papers enclosed in the thesis. The results also comprise an empirical characterisation of a method in use which is based on data collected during an ethnographical study. Finally the results are made concrete in the form of a pattern collection for method introduction and method use.

Place, publisher, year, edition, pages
Stockholms universitet, 2004. 138 p.
Series
Report series, ISSN 1101-8526 ; 04-014
Keyword
information system development, development methods
National Category
Computer and Information Science
Research subject
Technology
Identifiers
urn:nbn:se:his:diva-1538 (URN)91-7265-965-3 (ISBN)
Public defence
(English)
Available from: 2007-07-09 Created: 2007-07-09 Last updated: 2010-04-14

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