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Agent-based decision support for maintenance service provider
University of Skövde, The Virtual Systems Research Centre. University of Skövde, School of Technology and Society.
University of Skövde, The Virtual Systems Research Centre. University of Skövde, School of Technology and Society.
Lappeenranta University of Technology, Kouvola, Finland.
Lappeenranta University of Technology, Kouvola, Finland.
2010 (English)In: International Journal of Services Sciences, ISSN 1753-1446, Vol. 3, no 2/3, 194-215 p.Article in journal (Refereed) Published
Abstract [en]

Operations performed by a maintenance service provider (MSP) can include the entire maintenance function or select activities; these need to be well-balanced in terms of utilisation rate of own resources, maintenance cost incurred and the uptime of the customers’ production systems. MSPs face challenges due to the task of planning several non-associated plants and with a frequent lack of reliable information. In this research work, an agent-based decision support system of service-related maintenance has been developed. Research shows that this approach can improve the understanding of the problem domain and also generate a basis for decision-making and structural changes.

Place, publisher, year, edition, pages
Inderscience Enterprises Ltd. , 2010. Vol. 3, no 2/3, 194-215 p.
Keyword [en]
service operations, agent-based modelling and simulation, ABMS, decision support
National Category
Engineering and Technology
Research subject
Technology
Identifiers
URN: urn:nbn:se:his:diva-4049DOI: 10.1504/IJSSCI.2010.032223OAI: oai:DiVA.org:his-4049DiVA: diva2:323408
Available from: 2010-06-10 Created: 2010-06-10 Last updated: 2015-12-17Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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  • nn-NB
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  • Other locale
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Output format
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  • asciidoc
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