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A Sketch of a Methodology for Designing Supportive Information Systems
University of Skövde, School of Humanities and Informatics.
2006 (English)In: Kybernetes, ISSN 0368-492X, Vol. 35, no 5-6, 880-898 p.Article in journal (Refereed) Published
Abstract [en]

Purpose – The purpose of this work is to make a distinction between supportive and operative information systems. The overall aim is to find and argue for a methodology approach which is relevant for designing supportive information systems.

Design/methodology/approach – The focus of this work is on the fundamental philosophical conditions for a methodology that can be used for designing supportive information systems. The analyses are founded on works by James G. Miller, John P. van Gigch and C. West Churchman, which means that living systems theory, the metamodeling approach, according to van Gigch, and Churchman's inquiring systems have been used to highlight epistemological considerations that this sketch of a methodology is based on.

Findings – Two kinds of information systems have been stressed: operative and supportive information systems. The differences between them are described and their distinction has been accomplished by using, i.e. Miller's theory. The methodology approach bears a strong resemblance to that of system design, according to van Gigch, and that of interactive planning, according to Russell L. Ackoff. The following phases of a sketch of a methodology for designing supportive information systems have been identified: identification phase, specification phase, design phase, and implementation phase.

Originality/value – The different conditions for designing operative and supportive information systems are described. An epistemological contribution related to the basis for a methodology is given. The value of the paper is that it emphasises that the selection and development of a methodology is not a trivial matter.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2006. Vol. 35, no 5-6, 880-898 p.
National Category
Engineering and Technology
Research subject
Technology
Identifiers
URN: urn:nbn:se:his:diva-1857DOI: 10.1108/03684920610662683ISI: 000238997900024Scopus ID: 2-s2.0-33745164925OAI: oai:DiVA.org:his-1857DiVA: diva2:32133
Available from: 2007-09-10 Created: 2007-09-10 Last updated: 2013-04-10Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf