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Development Process Knowledge Transfer through Method Adaptation, Implementation, and Use
University of Skövde, School of Humanities and Informatics.
2004 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Information Systems Engineering (ISE) is an interdisciplinary approach to enable the realisation of successful information systems in a broad sense. ISE comprises a number of areas of expertise that must be integrated and managed in order to build information systems. Since ISE is becoming progressively more complex there is an increasing need to codify and manage knowledge within and about the ISE process.

From a knowledge perspective the different model types created in an ISE project are examples of codified knowledge about the future system. The descriptions of how work should proceed are examples of codified knowledge of the process of creating the system. In summary, one of the main concerns in the ISE process is to manage the substantial amount of knowledge associated with the process as such as well as with the target domain of the actual development project and the developed software.

In the thesis I recognise three areas of knowledge in ISE: development process knowledge, target domain knowledge, and software knowledge. Furthermore, I use a set of knowledge perspectives in order to describe and analyse ISE from a knowledge perspective. Finally, I introduce three aspects: organisation, artefact, and individual in order to be able to discuss and analyse how methods are actually used in organisations and how they affect the work situation.

The results are presented in the form of a framework for knowledge transfer in ISE that comprises the knowledge perspective, the knowledge area, and the aspect of knowledge transfer. The framework is thus used to analyse the results from the six papers enclosed in the thesis. The results also comprise an empirical characterisation of a method in use which is based on data collected during an ethnographical study. Finally the results are made concrete in the form of a pattern collection for method introduction and method use.

Place, publisher, year, edition, pages
Stockholms universitet , 2004. , 138 p.
Series
Report series, ISSN 1101-8526 ; 04-014
Keyword [en]
information system development, development methods
National Category
Computer and Information Science
Research subject
Technology
Identifiers
URN: urn:nbn:se:his:diva-1538ISBN: 91-7265-965-3 OAI: oai:DiVA.org:his-1538DiVA: diva2:31814
Public defence
(English)
Available from: 2007-07-09 Created: 2007-07-09 Last updated: 2010-04-14
List of papers
1. Adopting the knowledge embedded in new methods: the challenge of aligning old and new practices
Open this publication in new window or tab >>Adopting the knowledge embedded in new methods: the challenge of aligning old and new practices
2004 (Swedish)In: 12th European Conference on Information Systems, 2004Conference paper, (Other academic)
Abstract [en]

There are many reports on how Information Systems Development ISD) methods are adapted before they are used. The need to customise methods is explained by the variety of systems that are developed and the various situations in which information systems can be developed. This means that the development process knowledge embedded in an ISD method can be used in different ways in different situations. The study presented in this paper is a follow up of a study of how a widespread ISD method was adapted and introduced in an organisation. In this paper we focus on how the development method was actually used in a project. The paper extends an earlier model of analysis for characterising information systems development in terms of knowledge work. The model recognises four classes of knowledge work: routine, craft-like, professional, and creative knowledge work. We use that particular model to elaborate on how the various kinds of knowledge work presented interact in an actual development situation. The main contributions of the paper are the application of the analysis model on an empirical case and the extension of the analysis model to comprise the interactions between the different types of knowledge work.

Identifiers
urn:nbn:se:his:diva-2193 (URN)
Available from: 2007-10-10 Created: 2007-10-10 Last updated: 2010-04-06
2. Identifying Situational Factors for IS development Processes: Applying the Method-in-Action Framework
Open this publication in new window or tab >>Identifying Situational Factors for IS development Processes: Applying the Method-in-Action Framework
2002 (English)In: AMCIS 2002 Proceedings, AISeL , 2002, 1370-1380 p.Conference paper, (Refereed)
Abstract [en]

There are a large number of Information Systems Engineering methods available. The aim of these methods is to support the development process. In doing so, they become subject to the forces, which have an impact on the development process. The paper applies the method-in-action framework on four different cases in order to describe the adaptations, which are made when utilising a method. The situational factors and methodological issues identified in this project show that the method-in-action framework may be used in order to extend the area of use for situational factors. We have also identified some factors, which supplement the characteristics of the sets of factors in the method-in-action framework.

Place, publisher, year, edition, pages
AISeL, 2002
Identifiers
urn:nbn:se:his:diva-2467 (URN)
Available from: 2008-12-19 Created: 2008-12-19 Last updated: 2010-04-01
3. Introducing New IT Project Management Practices: a Case Study
Open this publication in new window or tab >>Introducing New IT Project Management Practices: a Case Study
2004 (English)In: AMCIS 2004 Proceedings, 2004, 784-792 p.Conference paper, (Refereed)
Abstract [en]

The increasing complexity of information systems development (ISD) projects calls for improved project management practices. This, together with an endeavor to improve the success rate of ISD projects, has served as drivers for various efforts in process improvement such as the introduction of new development methods. An ISD method may be perceived as a means for managing projects. Commercial development methods are typically combined with in-house methods for managing parts of the development process. In this paper we investigate in what way in-house methods and commercial methods are combined and used in an ISD project. In order to get a better understanding for how these issues are actually dealt with in the daily work, we have followed a project with a focus on how the group and the individuals implement the managerial decision to introduce a new development method.

Keyword
Development methods, project management practice, method use
National Category
Information Science
Research subject
Technology
Identifiers
urn:nbn:se:his:diva-2476 (URN)
Available from: 2008-12-22 Created: 2008-12-22 Last updated: 2014-08-15Bibliographically approved
4. Transfer of Development Process Knowledge through Method Adaptation and Implementation
Open this publication in new window or tab >>Transfer of Development Process Knowledge through Method Adaptation and Implementation
2003 (English)In: Proceedings of the 11th European Conference on Information Systems (ECIS 2003), Association for Information Systems, 2003Conference paper, (Refereed)
Abstract [en]

Knowledge transfer is one of the key problem areas in knowledge management. This paper focuses on the transfer of knowledge about the software development process. There is an aim to improve process knowledge and one way of doing it is to introduce commercial development methods. However, doing this is not an easy task. We present a study of how such an introduction of a widespread method was carried out in two large software development organisations. We conclude that a new method has to be adapted and implemented in the organisation in order to make it a part of the organisation specific knowledge base. The new method has to become an integrated part of the existing development process knowledge of the organisation, meaning that it has to be adapted to fit with other organisation specific processes. The ability to do so is the absorptive capacity: the capability to identify and recognise the value of new external knowledge, assimilate it, and apply it.

Place, publisher, year, edition, pages
Association for Information Systems, 2003
Identifiers
urn:nbn:se:his:diva-2468 (URN)
Available from: 2008-12-19 Created: 2008-12-19 Last updated: 2013-01-09Bibliographically approved
5. Patterns as a means for managing knowledge in the information systems engineering process
Open this publication in new window or tab >>Patterns as a means for managing knowledge in the information systems engineering process
2002 (English)In: Proceedings of the Baltic Conference, BalticDB&IS 2002, Institute of Cybernetics at Tallin Technical University , 2002, 15-26 p.Conference paper, (Refereed)
Place, publisher, year, edition, pages
Institute of Cybernetics at Tallin Technical University, 2002
National Category
Information Science
Identifiers
urn:nbn:se:his:diva-2466 (URN)9985-894-40-5 (ISBN)
Available from: 2008-12-19 Created: 2008-12-19 Last updated: 2010-04-01Bibliographically approved
6. ISD as Knowledge Work: An Analysis of How a Development Method is Used in Practice
Open this publication in new window or tab >>ISD as Knowledge Work: An Analysis of How a Development Method is Used in Practice
2005 (English)In: Information Systems Development: Advances in Theory, Practice,and Education / [ed] Olegas Vasilecas, Wita Wojtkowski, Jože Zupančič, Albertas Caplinskas, W. Gregory Wojtkowski, Stanisław Wrycza, New York: Springer Science+Business Media B.V., 2005, 125-136 p.Conference paper, (Refereed)
Place, publisher, year, edition, pages
New York: Springer Science+Business Media B.V., 2005
National Category
Computer Science
Research subject
Technology
Identifiers
urn:nbn:se:his:diva-2469 (URN)10.1007/0-387-28809-0_12 (DOI)000231245900012 ()978-0-387-25026-7 (ISBN)978-0-387-28809-3 (ISBN)0-387-25026-3 (ISBN)
Conference
Thirteenth International Conference on Information Systems Development: Advances in Theory, Practice and Education, Vilnius, Lithuania, September 9–11, 2004
Note

 ISD’2004

Available from: 2008-12-19 Created: 2008-12-19 Last updated: 2015-01-20Bibliographically approved

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