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Increasing the Quality in IT-supported Knowledge Repositories: Critical Success Factors for Identifying Knowledge
University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.ORCID iD: 0000-0003-0740-4123
2010 (English)In: Proceedings of the 43rd Annual Hawaii International Conference on System Sciences, 5-8 January 2010, Koloa, Kauai, Hawaii: Abstracts and CD-ROM of Full Papers / [ed] Ralph H. Sprague, Jr., IEEE Computer Society, 2010, 3329-3337 p.Conference paper, (Refereed)
Abstract [en]

IT-supported knowledge repositories are an important part in Knowledge Management (KM) work. The success of an IT-supported knowledge repository is dependent on what is stored in the repository and hence the ability to capture the right knowledge is a key aspect. Therefore, to increase the quality in an ITsupported Knowledge Repository, the identify activity, which starts the capture process, must be successfully performed. While Critical Success Factors (CSF) for KM and KMS are frequently discussed in the literature, there is a knowledge gap concerning CSF for this specific knowledge capture activity. Based on an interpretive field study and a literature review, this paper proposes and characterizes CSF for the identify activity. For example, we highlight the importance of having organizational knowledge about what knowledge to capture and where to find it, i.e. having knowledge about potential sources of knowledge.

Place, publisher, year, edition, pages
IEEE Computer Society, 2010. 3329-3337 p.
Series
Proceedings of the Annual Hawaii International Conference on System Sciences, ISSN 1530-1605 ; [43]
National Category
Computer and Information Science
Research subject
Technology
Identifiers
URN: urn:nbn:se:his:diva-3838DOI: 10.1109/HICSS.2010.229ISI: 000282391802157Scopus ID: 2-s2.0-77951719665ISBN: 978-0-7695-3869-3 ISBN: 978-1-4244-5509-6 ISBN: 978-1-4244-5510-2 OAI: oai:DiVA.org:his-3838DiVA: diva2:307382
Conference
43rd Annual Hawaii International Conference on System Sciences (HICSS 2010): 5-8 January, 2010, Koloa, Kauai, Hawaii
Note

9 pages, [CD-ROM]

Available from: 2010-04-01 Created: 2010-04-01 Last updated: 2015-01-19Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
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  • en-US
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More languages
Output format
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