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Evaluation criteria to increase information quality in electronic knowledge repositories
University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
University of Skövde, School of Humanities and Informatics. University of Skövde, The Informatics Research Centre.
2008 (English)In: Proceedings of the 16th European Conference on Information Systems (ECIS), Association for Information Systems, 2008, 1814-1825 p.Conference paper, (Refereed)
Abstract [en]

Knowledge forms an important asset in modern organisations. In order to gain and sustain competitive advantage knowledge has to be managed. One aspect of this is to use Electronic Knowledge Repositories (EKRs) in order to enhance knowledge sharing, reuse and learning. The success of an EKR is dependent on the quality of its content. For knowledge to be stored in an EKR, it has to be captured. One crucial part of the capture process is to evaluate whether the identified knowledge should be incorporated in the EKR or not. Therefore, to increase information quality in an EKR, the evaluation stage of the capture process must be successfully performed. This paper characterizes Critical Success Factors (CSF) for knowledge evaluation and presents six evaluation criteria to guide the evaluation stage in order to increase information quality in EKR:s. In particular we highlight the importance of performing evaluation addressing correctness, relevance, protection and redundancy.

 

Place, publisher, year, edition, pages
Association for Information Systems, 2008. 1814-1825 p.
Keyword [en]
Electronic Knowledge Repositories (EKRs), capture, information quality, Critical Success Factors (CSF), evaluation criteria
National Category
Computer and Information Science
Research subject
Technology
Identifiers
URN: urn:nbn:se:his:diva-3604Scopus ID: 2-s2.0-84870628943ISBN: 978-0-9553159-2-3 OAI: oai:DiVA.org:his-3604DiVA: diva2:291077
Conference
16th European Conference on Information Systems, ECIS 2008; Galway; 9 June 2008 through 11 June 2008; Code 93852
Available from: 2010-01-29 Created: 2010-01-29 Last updated: 2013-03-14Bibliographically approved

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Aggestam, LenaPersson, AnneBacklund, Per
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf