Problem: How has Nordea been adapted and influenced by the change of Basel II and how have the employees reacted on the new change?
Purpose: This essay has a purpose to study how Basel II has influenced the credit rating at Nordea. We also want to study how the employees have reacted to the new change.
Method: To receive the information that was necessary for this study interviews were performed with the employees at Nordea. The interviews were an effective way to start a discussion and by that we received important information.
Basel II is new capital cover rules that the Swedish banks have introduced. These new rules mean that it will become more important with safety when it comes to risk management and credit giving. Nordea is one of the largest banks in Sweden and they introduced Basel II in the beginning of 2007. This change means hard work for the management when they produce statistics and mathematics models. These models have a purpose to help the customer relation managers at Nordea with their daily work. The change can be seen as an imposed strategy because Basel II is an EU-directive which all banks have to comply to. The change can also be seen as a planned strategy. Nordea has been aware of the coming change and from this Nordea has been able to plan their strategy. An important factor with strategic change is the competence in the organization. It is important that the employees get the right education and information that is necessary to commit to the changes. The changes in Nordea are difficult to get an overview of because they are in the beginning of the implementation of Basel II.