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Evaluation methods for procurement of business critical software systems
University of Skövde, School of Humanities and Informatics.
2009 (English)Independent thesis Basic level (degree of Bachelor), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

The purpose of this thesis is to explore what software evaluation methods are currently available that can assist organizations and companies in procuring a software solution for some particular task or purpose for a specific type of business. The thesis is based on a real-world scenario where a company, Volvo Technology Corporation (VTEC), is in the process of selecting a new intellectual property management system for their patent department. For them to make an informed decision as to which system to choose, an evaluation of market alternatives needs to be done. First, a set of software evaluation methods and techniques are chosen for further evaluation. An organizational study, by means of interviews where questions are based on the ISO 9126-1 Software quality model, is then conducted, eliciting user opinions about the current system and what improvements a future system should have. The candidate methods are then evaluated based on the results from the organizational study and other pertinent factors in order to reach a conclusion as to which method is best suited for this selection problem. The Analytical Hierarchy Process (AHP) is deemed the best choice.

Place, publisher, year, edition, pages
2009. , 54 p.
Keyword [en]
information systems, business critical software, evaluation methods, intellectual property management system, IPMS, AHP, MCDA, GQM, PECA
National Category
Computer and Information Science Computer Science
Identifiers
URN: urn:nbn:se:his:diva-3091OAI: oai:DiVA.org:his-3091DiVA: diva2:222953
Presentation
(English)
Uppsok
Technology
Supervisors
Examiners
Available from: 2009-08-17 Created: 2009-06-10 Last updated: 2009-08-17Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf