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Advantages of Multimodal versus Verbal-Only Robot-to-Human Communication with an Anthropomorphic Robotic Mock Driver
Centre for Applied Autonomous Sensor Systems (AASS), Örebro University, Sweden.
Centre for Applied Autonomous Sensor Systems (AASS), Örebro University, Sweden.
Centre for Applied Autonomous Sensor Systems (AASS), Örebro University, Sweden.
Robert Bosch GmbH, Corporate Research, Stuttgart, Germany.
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2023 (English)In: 2023 32nd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN), IEEE, 2023, p. 293-300Conference paper, Published paper (Refereed)
Abstract [en]

Robots are increasingly used in shared environments with humans, making effective communication a necessity for successful human-robot interaction. In our work, we study a crucial component: active communication of robot intent. Here, we present an anthropomorphic solution where a humanoid robot communicates the intent of its host robot acting as an “Anthropomorphic Robotic Mock Driver” (ARMoD). We evaluate this approach in two experiments in which participants work alongside a mobile robot on various tasks, while the ARMoD communicates a need for human attention, when required, or gives instructions to collaborate on a joint task. The experiments feature two interaction styles of the ARMoD: a verbal-only mode using only speech and a multimodal mode, additionally including robotic gaze and pointing gestures to support communication and register intent in space. Our results show that the multimodal interaction style, including head movements and eye gaze as well as pointing gestures, leads to more natural fixation behavior. Participants naturally identified and fixated longer on the areas relevant for intent communication, and reacted faster to instructions in collaborative tasks. Our research further indicates that the ARMoD intent communication improves engagement and social interaction with mobile robots in workplace settings.

Place, publisher, year, edition, pages
IEEE, 2023. p. 293-300
Series
IEEE International Symposium on Robot and Human Interactive Communication proceedings, ISSN 1944-9437, E-ISSN 1944-9445
National Category
Robotics Human Computer Interaction
Research subject
Interaction Lab (ILAB)
Identifiers
URN: urn:nbn:se:his:diva-23366DOI: 10.1109/ro-man57019.2023.10309629ISI: 001108678600042Scopus ID: 2-s2.0-85186997577ISBN: 979-8-3503-3670-2 (electronic)ISBN: 979-8-3503-3671-9 (print)OAI: oai:DiVA.org:his-23366DiVA, id: diva2:1812752
Conference
2023 32nd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN) August 28-31, 2023, Paradise Hotel, Busan, Korea
Note

We are grateful for the support of Chittaranjan Swaminathan, Janik Kaden and Timm Linder in setting up the software, Per Sporrong for technical assistance in configuring the hardware, Per Lindström for creating the mock driver seat used in this study. Their contributions were invaluable to thesuccess of this research.

Available from: 2023-11-17 Created: 2023-11-17 Last updated: 2024-04-15Bibliographically approved

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Billing, Erik

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