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Eye of the Beholder: Analyzing a Gamification Design Through a Servicescape Lens
University of Skövde, School of Informatics. University of Skövde, Informatics Research Environment. (Interaction Lab (avdelningen för spelutveckling))ORCID iD: 0000-0003-0943-6022
Insert Coin, Sweden.
2023 (English)In: Research Anthology on Game Design, Development, Usage, and Social Impact / [ed] Information Resources Management Association, IGI Global, 2023, p. 557-583Chapter in book (Refereed)
Abstract [en]

Gamification, the idea of using game design elements to make tasks more engaging, is used in many contexts. The enthusiasm for gamification and its potential uses can be seen in different research- as well as business fields. As of this day, there exists no dominant design principle or standard on how to construct a gamified solution. However, there seem to exist generic dogmas on what a gamification solution should include, look and feel like. The theories used to explain the gamification techniques often originate from the field of game design and psychology. It is possible that more research fields could be used as a lens to magnify the effects of gamified information systems. In this report, we use the theories from environmental psychology and the servicescape methods to construct a lens to suggest improvements in gamification design for a learning management system used in higher education.

Place, publisher, year, edition, pages
IGI Global, 2023. p. 557-583
Keywords [en]
gamification, servicescapes, servicescape methods, environmental psychology
National Category
Educational Sciences Pedagogy Human Computer Interaction
Research subject
Interaction Lab (ILAB)
Identifiers
URN: urn:nbn:se:his:diva-22906DOI: 10.4018/978-1-6684-7589-8.ch027Scopus ID: 2-s2.0-85162021459ISBN: 978-1-6684-7589-8 (print)ISBN: 1-6684-7589-8 (print)ISBN: 978-1-6684-7590-4 (electronic)OAI: oai:DiVA.org:his-22906DiVA, id: diva2:1778154
Available from: 2023-06-30 Created: 2023-06-30 Last updated: 2025-02-18Bibliographically approved

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Palmquist, Adam

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CiteExportLink to record
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Citation style
  • apa
  • apa-cv
  • ieee
  • modern-language-association-8th-edition
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  • nn-NO
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  • Other locale
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Output format
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  • asciidoc
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