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”Om man inte har något intresse för människor så är man på fel plats”: En kvalitativ studie om hur mellanchefer upplever sin psykosociala arbetsmiljö utifrån krav-kontrollstödmodellen
University of Skövde, School of Business.
University of Skövde, School of Business.
University of Skövde, School of Business.
2023 (Swedish)Independent thesis Basic level (degree of Bachelor), 15 credits / 22,5 HE creditsStudent thesisAlternative title
”If you have no interest in people, you are in the wrong place” : A qualitative study on how middle managers experience their psychosocial work environment based on the demand-control-supportmodel (English)
Abstract [sv]

Syftet med denna studie har varit att undersöka hur mellanchefer inom privat sektor upplever sin psykosociala arbetsmiljö utifrån sina krav, sin kontroll och det sociala stödet i arbetet. Mellanchefer är en utmärkande grupp med sämre psykosocial arbetsmiljö och chefer i allmänhet har högst rapporterade fall relaterat till stress och andra psykiska påfrestningar. De upplever krav och press från olika håll som medför en ökad stress och känsla av att vara otillräcklig. Studiens utgångspunkt är Karasek och Theorells krav-kontroll-stödmodell, som utifrån tre faktorer visar hur de fungerar ihop för att antingen utveckla en god eller dålig arbetsmiljö. Undersökningen genomfördes med semistrukturerade intervjuer. Totalt har åtta mellanchefer intervjuats och de är verksamma inom samma företag. Intervjuerna och tidigare forskning ligger till grund för att uppnå studiens ändamål. Jämfört med tidigare forskning, visar studiens resultat att intervjupersonerna upplever en god psykosocial arbetsmiljö. De har höga arbetskrav som kräver mycket tid men mellancheferna motiveras av utmaningarna rollen för med sig. Vidare upplever mellancheferna att de har hög kontroll och högt socialt stöd och kan således hantera de höga arbetskraven.

Abstract [en]

The purpose of this study has been to investigate how middle managers in the private sector experience their psychosocial work environment based on their demands, their control, and the social support at work. Middle managers are a distinctive group with a worse psychosocial work environment and managers in general have the highest reported cases related to stress and other psychological strains. They experience demands and pressure from various quarters which lead to increased stress and a feeling of being inadequate. The starting point of the study is Karasek and Theorell's demand-control-support model, which based on three factors shows how they work together to either develop a good or bad work environment. The survey was conducted with semi-structured interviews. A total of eight middle managers have been interviewed and they are active within the same company. The interviews and previous research are the basis for achieving the purpose of the study. Compared to previous research, the study's results show that the interviewees experience a good psychosocial work environment. They have high work demands that require a lot of time, but the middle managers are motivated by the challenges the role brings. Furthermore, the middle managers feel that they have high control and high social support and can thus handle the high work demands. 

Place, publisher, year, edition, pages
2023. , p. 59
Keywords [en]
Middle managers, work requirements, control, social support at work, psychosocial work environment
Keywords [sv]
Mellanchefer, arbetskrav, kontroll, socialt stöd i arbetet, psykosocial arbetsmiljö
National Category
Business Administration
Identifiers
URN: urn:nbn:se:his:diva-22807OAI: oai:DiVA.org:his-22807DiVA, id: diva2:1773857
Subject / course
Business Administration
Educational program
Human Resources, Organization and Leadership
Supervisors
Examiners
Available from: 2023-06-23 Created: 2023-06-23 Last updated: 2023-06-23Bibliographically approved

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