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User perception of Context-Based Micro-Training – a method for cybersecurity training
University of Skövde, School of Informatics. University of Skövde, Informatics Research Environment. (Informationssystem, Information Systems)ORCID iD: 0000-0003-2084-9119
School of Computer Science, University of Nottingham, UK.ORCID iD: 0000-0003-0984-7542
University of Skövde, School of Informatics. University of Skövde, Informatics Research Environment. (Informationssystem, Information Systems)ORCID iD: 0000-0001-5962-9995
2024 (English)In: Information Security Journal, ISSN 1939-3555, E-ISSN 1939-3547, Vol. 33, no 2, p. 121-137Article in journal (Refereed) Published
Abstract [en]

User behavior is one of the biggest challenges to cybersecurity in modern organizations. Users are continuously targeted by attackers and required to have sufficient knowledge to spot and avoid such attacks. Different training methods are suggested and used in the industry to support users to behave securely. The challenge remains, and improved methods for end-user cybersecurity training are needed. This paper introduces and evaluates user perception of a method called Context-Based Micro-Training (CBMT). This approach suggests that training should be delivered in short sequences when the information is of direct relevance. The intention is to provide training directly related to the user’s current situation while also providing an awareness-increasing effect. This notion is tested in a survey-based evaluation involving 1,452 respondents from Sweden, Italy, and the UK, comparing the perception of CBMT against the experience of traditional approaches. The results emphasize that current methods are not effective enough and show that CBMT is perceived positively by respondents in all sample groups. The study further evaluated how demographic aspects impact the perception of CBMT and found that a diverse group of users can appreciate it.

Place, publisher, year, edition, pages
Taylor & Francis, 2024. Vol. 33, no 2, p. 121-137
Keywords [en]
cybersecurity, end-user, perception, training
National Category
Computer and Information Sciences Human Computer Interaction Information Systems, Social aspects
Research subject
Information Systems
Identifiers
URN: urn:nbn:se:his:diva-22660DOI: 10.1080/19393555.2023.2222713ISI: 001004357200001Scopus ID: 2-s2.0-85161683304OAI: oai:DiVA.org:his-22660DiVA, id: diva2:1765083
Part of project
Supporting secure behavior using ContextBased MicroTraining, Vinnova
Funder
Vinnova, 2019-05021
Note

CC BY 4.0

Published online: 09 Jun 2023

CONTACT Joakim Kävrestad

The work was supported by VINNOVA under the grant [2019-05021].

Available from: 2023-06-09 Created: 2023-06-09 Last updated: 2024-02-14Bibliographically approved

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Kävrestad, JoakimNohlberg, Marcus

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